LiveCareer-Resume

health unit clerk resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Eager to learn operations from ground up and positively impact organization. Outgoing and hardworking with outstanding coordination talents and focus on building relationships with people of diverse backgrounds. Dedicated to streamlining workflow and optimizing approaches for personal strengths. Talented employee with keen attention to detail, self-motivation and strong work ethic combined with top-notch administrative abilities.

Skills
  • Critical Thinking
  • Detail-Oriented
  • Medical Recordkeeping
  • Administrative Tasks
  • Collaboration and Teamwork
  • Patient Health Information Access
Education
Kapiolani Community College/University of HI Community Colleges Honolulu, HI Expected in No Degree : Culinary Arts - GPA :
Waipahu High School Waipahu, HI Expected in 05/2015 High School Diploma : - GPA :
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Prepared varied menu items in a fast-paced environment.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Work History
Ascension Health - Health Unit Clerk
Westmont, IL, 09/2020 - Current
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Collaborated with assistants and [Type] doctors to prepare and set up rooms with adequate supplies and equipment.
  • Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Organized patient files and streamlined operations to improve efficiency.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
  • Received and routed laboratory results to correct clinical staff members.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Kept detailed records of office inventories and placed $[Amount] orders for more supplies.
Regal Cinemas Corporation - Kitchen Line Cook
Horseheads, NY, 04/2021 - Current
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Grilled meats and seafood to customer specifications.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Developed process that reduced waste and improved supply turnover.
  • Transitioned between breakfast and lunch service.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Inspected completed dishes for best-in-class plating, aroma and food quality.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Pitfire - Line Cook
Los Angeles, CA, 05/2016 - 09/2020
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Handled portion control activities according to specified instructions provided by chef.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Prepared average of 300+ orders each shift.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Grilled meats and seafood to customer specifications.
  • Transitioned between breakfast and lunch service.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Inspected completed dishes for best-in-class plating, aroma and food quality.


Mci - Customer Service Representative
Richmond Hill, GA, 11/2015 - 05/2016
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Regularly exceeded daily sales and product add-on quotas.
  • Responded to customer requests for products, services and company information.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Provided information regarding charge accounts and loyalty programs.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
The Tjx Companies, Inc. - Customer Service Associate
Jacksonville Beach, FL, 05/2015 - 05/2016
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Informed customers about special promotions and provided detailed information for various products.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Provided information regarding charge accounts and loyalty programs.

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Resume Overview

School Attended

  • Kapiolani Community College/University of HI Community Colleges
  • Waipahu High School

Job Titles Held:

  • Health Unit Clerk
  • Kitchen Line Cook
  • Line Cook
  • Customer Service Representative
  • Customer Service Associate

Degrees

  • No Degree
  • High School Diploma

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