Head Veterinary Technician resume example with 18+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Highly successful Veterinary Technician with significant expertise in anesthesia, surgery, and pathology in small animals. Proven history of building strong rapport with owners to provide seamless pet care and foster exceptional service. Good back ground of computer skills, costumer service, patient relationship, customer relationship and overall, a good multi-tasker.
Skills
Urine sample collection and urinalysis
Closed-chest CPR
Catalase testing
Thoracic and abdominal radiograph
Nail trimming
Centrifugation and fecal flotation
Cytocentesis
Equine lower leg wrap
Intravenous injection
Veterinary office administration
Jugular intravenous catheterization
Supervision
MS Office
Problem Resolution
Organization
Operational Improvement
Customer Service
First Aid/CPR
Communications
Medication Administration
Skin scraping
Instrument pack sterilization
Anal sac expression
Surgical procedures and support
General anesthesia monitoring
Clinical research
Infection Control
Ear sample collection
Animal birth procedures
X-ray review
Wound treatment
Animal behavior observation
Canine and feline intubation
Emergency and preventive care
Vaccinations
Heartworm diagnostic testing
Patient Positioning
Surgical scrubbing procedures
Dietary recommendations
Appointment Scheduling
Telephone etiquette
Data Entry
Customer interaction
Education
Pikes Peak Community CollegeColorado Springs, CO, Expected in ā ā:General - GPA:
Currently working on my associates of arts by taking it one class at a time.
Coronado High SchoolColorado Springs, COExpected in 05/2000 ā āHigh School Diploma: - GPA:
Work History
Westconsin Credit Union - Head Veterinary Technician Irvine, WI, 10/2007 - Current
Processed new patients and updated client records with key information such as reason for visit and symptoms using ImproMed.
Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
Assisted the Doctor in performing basic exams and tests such as blood work and x-rays for all species of patients.
Monitored health and behavior of animals by looking for urine and fecal output, completing weight checks and observing appetite during feeding.
Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
Developed client relationships through careful listening and effective question response, resulting in repeat business.
Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
Evaluated incoming patients to determine treatment needs and urgency of care.
Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
Administer medications, vaccines, and treatments as instructed by veterinarian.
Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
Assessed paws, ears and eyes for injuries or infections upon check-in and notified customers of issues immediately.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Lifted dogs of varying weights and breeds for bathing and grooming services on daily basis.
Induced anesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection.
Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
Monitored animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
Assisted veterinary surgeon in surgeries and procedures across variety of domestic and exotic species of animals.
Utilized both dental and regular x-ray to perform imaging and interpret results.
Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
Performed dental extractions with no periosteal elevation, no tooth resectioning, and no bone resectioning.
Placed endotracheal tub to deliver oxygen and anesthetic gas to patients requiring inhalant anesthesia during surgical procedures.
Analyzed bloodwork and sample results using IDEXX to diagnose diseases and conditions.
Collected and prepared tissues, cellular or microbiological samples by skin scraping, impressions and other non-surgical methods.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
Trained and mentored other LVT staff.
Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
Assisted in Euthanizing terminally ill patients.
Removed partially exposed foreign objects from skin and feet.
Implanted subcutaneous identification microchips into animals.
Assisted veterinarian with wound treatment, administration of vaccines and operations.
Perform wound treatment and closing of lacerations with staples.
Supported clinic operations, including mentoring vet techs, and coordinating schedules and appointments.
Managed medical intervention and therapy for animals in collaboration with veterinarian.
Positioned animals for diagnostic imaging such as x-rays.
Developed education initiatives to educate animal owners.
Fed, walked and bathed animals.
Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
Designed and created client education materials and marketing materials for hospital services.
Walked pets outside several times per shift to prevent accidents in group play areas and on bedding.
Chase Bank - Teller City, STATE, 07/2006 - 05/2007
Maintained balancing record with 100% rate of accuracy.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Processed quarterly vault and ATM audits with zero error rate.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Checked amount details and fraud markers for transaction papers such as checks and money orders.
Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Advised clients on mortgage, education and personal loans.
Maintained teller drawer to perform bank transactions.
Sold cashier's checks, traveler's checks and money orders.
Maintained friendly and professional customer interactions.
Collected member loan payments.
Handled various accounting transactions.
Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
Organized, stocked and maintained teller window area.
First Cash Pawn - Pawn Manager City, STATE, 07/2002 - 07/2006
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
Maintained store equipment, including computers, printers and fax machines.
Achieved substantial growth by using market expertise and business knowledge to make proactive decisions.
Increased operational efficiency by developing improved filing systems for confidential client records and reports.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
Directed training and retraining of employees to boost performance and enhance business results.
Estimated value and gave appraisals of merchandise for prospective clients.
Generated new loan business by making phone calls to potential clients.
Checked payment verification and applications for pawn loans, carefully examining paperwork to prevent fraud or theft issues.
Organized stock overflow room and moved stock to show room when space was available.
Organized store shelves to display most attractive inventory.
Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
Accurately and tactfully collected loan payments from customers, collecting money daily and keeping detailed track in their software .
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