head cashier resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Hardworking Head Cashier offering 10+ years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.

  • Hard-working
  • Customer relations
  • Employee engagement and motivation
  • Cash drawer balancing
  • Credit and cash transactions
  • Customer assistance
  • Bank deposits
  • Merchandise restocking
  • Cash register operation
  • Effective customer upselling
Head Cashier, 08/2019 to Current
Grocery Outlet Corp.Coatesville, PA,
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed payments promptly for customers to exceed productivity standards.
  • Helped customers find specific products, answered questions and offered product advice.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Screened applicants for hire and assisted with training individuals for cashier positions.
Freelance Accountant Book Keeper Taxes, 05/2014 to Current
Paradies Lagardère Travel RetailAlbany, NY,
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Collected and assembled financial data to analyze costs on year-to-year basis relative to fiscal planning and budgeting activities.
  • Examined budget estimates for completeness, accuracy and conformance with procedures and regulations.
  • Monitored balance sheets and income statements to evaluate financial performance.
  • Reviewed financial information detailing assets, liabilities and capital and prepared balance sheets and profit and loss statements.
  • Analyzed revenue and expenditure trends and recommended appropriate budget levels to business operations leaders.
  • Conducted statistical analyses to determine trends and significant changes and wrote narrative reports explaining findings.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Analyzed monthly department budgeting and accounting reports to maintain expenditure controls.
  • Developed and documented business processes and accounting policies to maintain and strengthen internal controls.
Painter/ Owner, 02/2000 to 02/2017
Simmons PaintingCity, STATE,
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Set pricing structures according to market analytics and emerging trends.
  • Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
  • Executed performance reviews to encourage improved productivity for team members.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Led startup and creation of operational procedures and workflow planning.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Developed and implemented successful sales strategies to meet business goals.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Painted commercial and residential properties
Manager, 09/2003 to 07/2005
Casyeys General StoreCity, STATE,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
  • Entered time and attendance logs in preparation for payroll.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Established and managed yearly budgets of up to $[Amount].
Education and Training
High School Diploma: , Expected in 05/1999 to Raymore-Peculiar Sr. High School - Peculiar, MO
: Buissness Management, Expected in to Longview Community College - Grandview, MO,

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Resume Overview

School Attended

  • Raymore-Peculiar Sr. High School
  • Longview Community College

Job Titles Held:

  • Head Cashier
  • Freelance Accountant Book Keeper Taxes
  • Painter/ Owner
  • Manager


  • High School Diploma

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