head cashier resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Sharp problem solver
  • Courteous demeanor
  • Customer service expert
  • Invoice processing
  • Energetic work attitude
  • Large cash/check deposits expert
  • Store maintenance ability
  • Inventory control familiarity
  • Adaptive team player
  • Opening/closing procedures
Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
Database Maintenance
  • Assisted in the managing of the company database and verified, edited and modified members’ information.
Work Experience
2014 to Current Head Cashier Blain Supply, Inc. | Morton, IL, Worked as a team member performing cashier duties, product assistance and cleaning. Managed quality communication, customer support and product representation for each client. Worked under strict deadlines and responded to service requests and emergency call-outs. Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
2008 to 2012 Bus Monitor Fort Sam Houston Independent School District | San Antonio, TX,
  •   Serve as a Bus Monitor in one of the largest schools system in the state of Georgia Ability to follow oral and written instruction quickly and accurately. Ability to work with students who have special needs in a transportation environment. Provide emergency support to medically fragile students and intervention to students who’s IEP requires constant attention. To be certified the in CPR and First Aid. Assist bus manager with students while riding, loading and unloading the bus. Monitor status of students on the bus and provide assistance or notify qualified personnel as required.    Assist bus manager with responsibility for all equipment.      Maintain knowledge of routs, riders and emergency plans.     Attend meeting training sessions, and perform other duties as directed by supervisory personnel.  Monitor and maintain student safety while on the bus. Maintain knowledge of each student’s condition and requirement while being transported.  Maintain knowledge student names addresses, pick-up/drop off times and point of contact. Maintain knowledge of and demonstrates ability to conduct Emergency Bus Evacuation Procedures.

2007 to 2014 Customer Service Manager Pro Mach Inc | Marietta, GA,
  • Serve as Customer Service Manager for a major retail store with Ingles stores all around the metro Atlanta.
  • Collaborate with Customer Service Manager to create strategic plans to enhance customer satisfaction.
  • Organized the store by returning all merchandise to its proper place. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Contributed to increasing customer service to every customer that enters the store.
  • Instrumental in improving customer-satisfaction ratings for Ingles advantage card & reporting procedures.
  • Processed and issued money orders for customers.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Return items and refund money, opening and closed store, bookkeeper, ordering supplies, emailing, Data entry information the computer.
2000 to 2007 Customer Service Representative Pfizer | Peapack, NJ,
  • Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
  • Work in a Call Center where we enter work order in maximo database, answering high volume of calls from clients with problems.
  • Executed front office duties, greeting customers, took photographic for security of the hospital.
  • Performed duties which included Microsoft word, Excel, electronic mail, balancing cost and graphics.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
01/1997 to 01/2000 Department Coordinator Louisiana State University Healthcare Network: New Orleans | Baton Rouge, LA,
  • As a Dept.
  • Coordinator, I handled all ordering processing for Dietary department and balancing budget.
  • Prepared weekly transmittal reports, copies and files for distribution hospital staff and the general public.
  • Prepared and maintained food cost reports for register worksheet.
  • Counted and deposited monies collected from the hospital dietary department.
Educational Background
Expected in 1977 to to High School Diploma | All Major Subjects J. C. Murphy High School Atlanta College of Business, Atlanta, GA GPA:
Bookkeeper, budget, Call Center, cashier, clarify, oral, CPR, clients, 10-key customer-satisfaction, telephone skills, Customer Service, Data entry, database, database management, electronic mail, fax, filing, First Aid, front office, graphics, instruction, mentoring, Excel, Microsoft word, personnel, pick, reporting, requirement, retail, safety, sales, scheduling, spreadsheets, statistics, strategic plans, supervisory, transportation, word processing, written Cash handling, Able to lift 20 pounds. Professional and friendly, Careful and active listener, Multi-tasking, 

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Resume Overview

School Attended

  • J. C. Murphy High School Atlanta College of Business

Job Titles Held:

  • Head Cashier
  • Bus Monitor
  • Customer Service Manager
  • Customer Service Representative
  • Department Coordinator


  • High School Diploma

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