Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. and also I would always make sure everything can be meet the stand..
Skills
Stocking and replenishing
Opening and closing procedures
Store opening/closing procedures
Team leadership
Cash register operation
Cash handling
Payment processing
Multi-tasking skill
Communication skills
Cash register systems
Cash register skills
Clairentaining store appearance
Flexible schedule
Point of sale knowledge
Merchandising expertise
Credit card processing
Store merchandise stocking
Cleaning and sanitizing
Order taking
Coupons and gift cards
Cash drawer management
Refunds and exchanges
Cleanliness
Loss prevention
Cash balancing
Check cashing
Identification checks
Customer assistance
Work History
Head Cashier/Cashier, 01/2018 to 06/2019 Corner Bakery Cafe – Warrenville, IL,
Worked extra shifts during busy periods and covered for call-in employees to Clairentain service levels.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
Clairentained stock within optimal levels to meet expected customer and sales levels.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Resolved escalated customer disputes with special actions such as discounts.
Served needs of more than [Number] customers in busy [Type] environment.
Built effective training and coaching strategies to optmize team performance.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Displayed new stock and rotated existing products.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Oversaw group of [Number] cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Educated customers on promotions to enhance sales.
Analyzed purchases for signs of fraud.
Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Received and processed customer payments.
Cashier, 02/2017 to 01/2019 Noble House Hotels And Resorts – Sunny Isles Beach, FL,
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Checked prices for customers and processed items sold by scanning barcodes.
Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
Reviewed and resolved differences between accounting information and cash drawer.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Worked closely with [Job title] to solve problems and handle customer concerns.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Answered questions about store policies and concerns to support positive customer experiences.
Host, 03/2016 to 03/2017 Rwj Barnabas – Elizabeth, NJ,
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Assisted managers with quickly resolving service- and food-related issues.
Cultivated positive guest relations by managing information and orchestrating speedy seatings.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Documented reservations and communicated changes to guests using [Software].
Supervisor, 08/2009 to 05/2013 Amazon – City, STATE,
Boosted group production [Number]% by devising and deploying improved [Type] approach.
Prepared, calibrated and monitored production machinery to Clairentain optimal production levels and consistently achieve daily targets.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Clairentained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Applied strong leadership talents and problem-solving skills to Clairentain team efficiency and organize workflows to meet any daily demand.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
And goals to enhance productivity and improve employee morale.
Enhanced training programs to strengthen employee knowledge and promote new managers from within.
Education
GED: , Expected in 02/2006 Houston Community College - , GPA:
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