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Head Cashier Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Talented Head Cashier with more than Five years of progressive retail experience. History of exceeding sales and service quotas by leveraging exceptional communication, relationship-building and problem-solving abilities to make quick, accurate decisions upholding store standards and meeting customer needs.

Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

Skills
  • Point of Sale Knowledge
  • Product and Service Sales
  • Stocking and Replenishing
  • Team Leadership
  • Sales
  • Opening and Closing Procedures
  • Accurate Money Handling
  • Schedule Coordination
  • Payment Processing
  • Cash Handling
  • Sales Goals
  • Client Needs Assessment
  • Cleaning
  • Store Merchandising
  • Cash Register Operation
  • Product Knowledge
  • Customer Complaint Resolution
  • New Product Information
  • Time Management Strength
  • Visual Art Creation
  • Composition
  • Merchandise Display
  • Marketing and advertising
  • Adobe InDesign
  • Commission requests
  • Customer service
  • Project organization
Education
Colby-Sawyer College New London, NH Expected in 05/2017 Bachelor of Arts : Studio Arts - GPA :
  • Majored in Studio Art- Drawing and Illustration
  • Studied under two internships Junior Year
Windham High School Windham Center, ME, Expected in 06/2012 High School Diploma : - GPA :
Work History
99 Cents Only - Head Cashier
Calexico, CA, 05/2018 - Current
  • Resolved escalated customer disputes with special actions such as discounts.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Requested official identification for ALcohol and Cigarette purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
Centura Health - Cashier
Pagosa Springs, CO, 06/2017 - 03/2018
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for Alcohol and Cigarette purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Completed sales in excess with near-zero error rate using POS system.
  • Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Walt Disney Co. - Theme Park Cast Member
Tampa, FL, 11/2015 - 06/2016
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by resolving Customer Service issues.
Jo-Ann Fabrics - Fabric Cutter
Athens, OH, 04/2014 - 10/2015
  • Optimized final fit and production dimensions by calculating size differences and issues such as dye absorption known to affect final material stretch.
  • Collaborated with designers to understand models and produce high-quality patterns.
  • Added details to outlined parts to show where to joint pieces and position accessories such as buttonholes and pockets.
  • Created paper patterns for use in mass production of Clothing and Stuffed animal designs.
  • Drew outlines of pattern parts by adapting or copying existing patterns.
  • Used scissors and knives to position and cut out master or sample patterns.
  • Examined sketches, sample articles and design specifications to determine quantities, shapes and sizes of pattern parts.
  • Monitored social media and online sources for industry trends.
  • Worked with all age and types of customers to understand needs and provide specific services required.
  • Increased customer satisfaction by resolving issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled calls per between deadlines to address customer inquiries and concerns.
Hobbies

Drawing and Illustration-

  • Creating works of art from Watercolor or pencil and ink for County fairs and sell at craft fairs.

Sewing-

  • Making clothes to wear on regular and formal basis
  • Stuffed animals of different detail levels to sell at Craft fairs and special orders

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Resume Overview

School Attended
  • Colby-Sawyer College
  • Windham High School
Job Titles Held:
  • Head Cashier
  • Cashier
  • Theme Park Cast Member
  • Fabric Cutter
Degrees
  • Bachelor of Arts
  • High School Diploma

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