head cashier resume example with 7+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Reliable professional offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in money counting and handling and flexible with changing business needs.

  • Product and Service Sales
  • Point of Sale Knowledge
  • Accurate Money Handling
  • Payment Processing
  • Cash Handling
  • Sales Goals
  • Client Needs Assessment
  • Point of Sale Systems
  • Cash Register Operation
  • Customer Complaint Resolution
  • Time Management Strength
  • Inbound and Outbound Calling
  • Invoicing
  • Customer Accounts Management
  • Cash counting
  • Account updating
  • Transaction processing
  • Upselling skills
  • Customer relationship development
  • Math aptitude
  • Cash handling expertise
  • Excellent time management skills
  • Sales expertise
Work History
11/2015 to 03/2021 Head Cashier Sprouts Farmers Market | Bixby, OK,
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Increased customer loyalty and retention.
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
  • Analyzed purchases for signs of fraud.

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  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated employees on register use, merchandising and customer service.
  • Displayed new stock and rotated existing products.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Processed checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Developed standard operating procedures.
  • Built effective training and coaching strategies to optimize team performance.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Received and processed customer payments.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
08/2013 to 07/2016 Retail Associate Landry's | New York, NY,
  • Supported loss prevention goals by monitoring shopper behavior.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Answered questions about store policies and addressed customer concerns.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers complete purchases, locate items and join reward programs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Promoted offerings by expression passion for company brand, products, services and solutions to customers.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Circulated assigned areas of sales floor to identify customer service opportunities and coordinate display maintenance.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
08/2014 to 08/2015 Childcare Provider The Edge Fitness Clubs | Delran, NJ,
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Distributed food, napkins and beverages in preparation for snack time.
  • Introduced children to educational games and activities to boost learning.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Consulted with families to discuss activities and behaviors of each child.
  • Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
Expected in 06/2010 to to High School | High School Education Pennfoster , Scranton, PA, GPA:

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Resume Overview

School Attended

  • Pennfoster

Job Titles Held:

  • Head Cashier
  • Retail Associate
  • Childcare Provider


  • High School

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