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head cashier resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Hardworking head cashier offering three years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.

Skills
  • Store opening and closing
  • Training and coaching
  • Payment processing
  • Merchandising
  • Loss prevention
  • Verbal/written communication
  • Employee engagement and motivation
  • Cash register operation
  • ID verification
  • Returns and exchanges
  • Coin counting
  • Issue resolution
  • Product recommendations
  • Customer relations
  • Equipment troubleshooting
  • Opening and closing procedures
Experience
03/2018 to Current
Head Cashier Lowe's Companies, Inc. Baltimore, MD,
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Scanned, priced and bagged customer items quickly to keep lines moving.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
03/2018 to 02/XXX0
Customer Service Associate Avis Budget Group Traverse City, MI,
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Reviewed account and service histories to identify trends and issues.
01/2017 to 06/2017
Substitute Teacher Parallel Employment Angola, NY,
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Engaged students in discussions to promote interest and drive learning.
  • Helped students build learning and study skills to achieve educational goals.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Assigned homework to students based on curricula and modified based on daily progress.
  • Provided notes and reports on school day activities to primary teacher.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Taught students during teacher absences and kept up with lesson plans and student assignments.
  • Substituted for teachers to practice handling classrooms of students.
  • Mentored, tutored and instructed students after school and during planning times.
  • Led group sessions to reinforce concepts and applications of course content.
  • Managed high school classrooms during teacher absences.
  • Created lesson plans to address requirements of state curriculum.
06/2016 to 05/2017
Cashier Lunds Byerly's Saint Augusta, MN,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Received payments for products and issued receipts.
  • Answered customer quests, provided store information and escorted to desired store areas.
05/2016 to 06/2016
Bakery Assistant Nothing Bundt Cakes Arlington, TX,
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Washed preparation utensils, tools and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination.
  • Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
  • Listened to guests to understand needs and help each person select optimal products and services.
  • Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
  • Followed recipes to mix dough in batches sufficient for daily production quota.
  • Organized raw ingredients and supplies in storage areas, moving and sorting large bags of flour and sugar, containers of cooking oil and other ingredients.
  • Greeted incoming patrons, offered menu advice and documented order details and special preferences.
  • Operated POS system to process bakery sales transactions.
03/2012 to 04/2014
Teacher's Assistant Hackensack University Medical Center Westwood, NJ,
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Graded homework assignments, tests and special projects.
  • Tutored and supported students individually and in groups by reteaching and reviewing lesson concepts.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Arranged and led academic and study activities for students.
  • Maintained organized and clean classroom and play areas.
  • Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Provided one-on-one assistance and tutoring to students requiring additional help.
  • Cleaned and organized classrooms, materials and supplies.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Helped students master learning concepts through one-on-one and small group tutoring.
Education and Training
Expected in 01/2011 to to
Associate of Arts:
Girl's Secondary School - Umuahia, Abia State
GPA:
  • Completed coursework in English language, Mathematics, Introductory Technology, Integrated science, Social studies, Agricultural science, Fine art, C.R.S, Igbo language, Health and physical education, Business studies, French, Music, Computer science, and Home Economics.
Expected in 06/2012 to to
High School Diploma:
Vic Comprehensive Secondary School - Ihiala, Anambra
GPA:
  • Completed coursework in English language, Biology, Mathematics, Home Economics, Government, Agricultural science, Igbo language and Christian religions knowledge.

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Resume Overview

School Attended

  • Girl's Secondary School
  • Vic Comprehensive Secondary School

Job Titles Held:

  • Head Cashier
  • Customer Service Associate
  • Substitute Teacher
  • Cashier
  • Bakery Assistant
  • Teacher's Assistant

Degrees

  • Associate of Arts
  • High School Diploma

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