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head cashier resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Working for Whitfield County Schools we had to call and collect all our debt for our school as well as the high school closes to us, all seniors have debts. It is up to the Head Cashiers to collect it. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.

Skills
  • Store opening and closing
  • Verbal/written communication
  • Loss prevention
  • Customer relations
  • Payment processing
  • Merchandising
  • Punctuality
  • Security monitoring
  • Equipment troubleshooting
  • Schedule coordination
  • Hard-working
  • Employee engagement and motivation
  • Opening and closing procedures
  • Money Transfer Systems
  • Training and coaching
  • Returns and exchanges
  • Issue resolution
  • Bank deposits
  • Cash drawer balancing
  • Cash register operation
  • Training and mentoring
  • Product recommendations
  • Customer seating
  • Credit and cash transactions
  • ID verification
Experience
Head Cashier, 09/2015 - Current
Lowe's Companies, Inc. Brockport, NY,
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Met high productivity standards in processing payments for customers.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Manager, 04/2006 - 04/2010
Raising Canes Chicken Longview, TX,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
  • Assessed programs to identify risks or problems to determine appropriate responses.
  • Assembled action item roadmaps to detail initiatives and provide insight into reporting for budgeting and planning specifics.
  • Developed reports to outline project status, budget data and other information.
  • Worked closely with executives to guide budget planning.
  • Led university overnight security and patrol operations and staff members, monitored building access, coordinated emergency response and assisted students and staff.
  • Arranged and managed contracts with numerous vendors.
Office Manager, 12/2003 - 10/2005
Uncommon Schools Boston, MA,
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Directed and oversaw office personnel activities.
  • Planned for system conversions and office moves.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Managed office budget to handle inventory, postage and vendor services.
  • Conferred with business leaders to evaluate needs and strategize operational improvements.
  • Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand.
  • Conducted staff performance evaluations to monitor progress and recommend professional development plan.
  • Drafted manuals and resources for identifying access to services.
Education and Training
GED: , Expected in
-
Dalton High School - Dalton, GA
GPA:
Status -

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Resume Overview

School Attended

  • Dalton High School

Job Titles Held:

  • Head Cashier
  • Manager
  • Office Manager

Degrees

  • GED

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