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Head Cashier Resume Example

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HEAD CASHIER
Summary

I am a very motivated and high-energy worker that is ready to tackle any challenge set before me. I believe that I would make a great addition to any team because of my focus, dedication, and problem solving skills. If you have any more questions, feel free to ask!

Skills
  • Store opening and closing
  • Customer relations
  • Opening and closing procedures
  • Punctuality
  • Merchandising
  • Employee engagement and motivation
  • Training and coaching
  • Customer service
  • Process improvements
  • Loss prevention
  • Verbal/written communication
  • Security monitoring
  • Accurate money handling
  • Hard-working
  • Payment processing
  • Equipment troubleshooting
  • Inventory management
  • Coin counting
  • Credit and cash transactions
  • Issue resolution
  • Product recommendations
  • Scanner operations
  • Cash register operation
  • Merchandise restocking
  • Bank deposits
  • Training and mentoring
  • Customer assistance
  • Cash management
  • Cash drawer balancing
  • Customer greeting
  • Returns and exchanges
Experience
Cherry Oaks Golf Course | Cheney, KSHead Cashier03/2020 - Current
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find store locations and complete purchases.
  • Counted and balanced cashier drawers.
  • Helped customers find specific products, answering questions and offering advice.
McPherson Country Club | McPherson, KSServer01/2020 - 03/2020
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Prepared salads and appetizers to back up kitchen staff.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Promoted desserts, appetizers and specialty drinks.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Cherry Oaks Golf Course | Cheney, KSMaintenance Worker05/2017 - 08/2019
  • Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.
  • Requisitioned supplies and equipment for cleaning and maintenance functions.
  • Used rulers and micrometers to inspect parts to determine changes in dimension requirements.
  • Used electrical drawings to troubleshoot and repair electromechanical and various other systems.
  • Fixed building systems and structural components using professional finishes.
  • Dismantled equipment to access, remove and replace defective parts to maintain operability.
  • Calibrated devices to optimize performance and maintain longevity of equipment.
  • Cleaned and restored building interiors damaged by fire, smoke or water.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Replaced bulbs in light fixtures and regularly checked smoke and carbon monoxide detectors to maintain proper functionality.
  • Placed trash, yard clippings and other types of debris in proper receptacles to keep grounds neat and manicured.
  • Oversaw onsite safety compliance to safety regulations and OSHA standards.
  • Assisted mechanics with larger, more complicated repairs.
  • Cleaned restrooms using ammonia and other chemicals to minimize spread of germs.
  • Sprayed insecticides and fumigants to prevent insect and rodent infestation.
  • Secured all doors and windows after hours to prevent theft and trespassers.
  • Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
  • Ensured that trash cans were emptied and all refuse was disposed of properly at the end of each shift.
  • Diagnosed and repaired mechanical machinery issues.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Contacted vendors to ascertain and procure necessary equipment and tools needed to successfully complete jobs.
  • Oversaw upkeep of entire facility and notified supervisors of service repair needs.
  • Polished glass surfaces or windows and cleaned or buffed tile floors through safe utilization of industrial cleaning agents and equipment.
  • Mowed and trimmed lawns, using mowers and hand-powered trimmers, cleared debris from the grounds.
  • Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional.
  • Coordinated product, tool and equipment inventories and maintained tracking records.
  • Assessed cleaning product levels in inventory and ordered stock from the appropriate supplier.
  • Collected and removed trash.
  • Followed correct procedures for handling, transporting and disposing of new and recycled materials.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Kansas Truck & Equipment Company Inc. | Wichita, KSBus Inspector/Detailer05/2018 - 08/2018
  • Photographed damaged areas on vehicles and submitted pictures with completed inspection reports.
  • Submitted in-depth reports to management on vehicle conditions following inspections.
  • Checked returned vehicles for various types of damage and mechanical problems.
  • Communicated with mechanics to report any vehicle issues not addressed by service department.
  • Completed vehicle inspections to verify compliance with standards and regulations and prevented use of vehicles with extreme safety concerns or violations.
  • Reviewed vehicle logs and driver records to assess potential risks and verify compliance with company policies.
  • Identified vehicle modifications to emissions equipment and fuel system to assess effects and determine legality.
  • Inspected vehicles to assess damage and functionality, recommend changes and issue violation notices.
  • Monitored repair work and inspected post-repair vehicles to verify proper quality and compliance with requirements.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Created agendas and communication materials for team meetings.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Performed site evaluations, customer surveys and team audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
Education and Training
Central Christian College of Kansas | McPherson, KSBachelor of Science in Risk ManagementExpected in 05/2022
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Resume Overview

Companies Worked For:

  • Cherry Oaks Golf Course
  • McPherson Country Club
  • Kansas Truck & Equipment Company Inc.

School Attended

  • Central Christian College of Kansas

Job Titles Held:

  • Head Cashier
  • Server
  • Maintenance Worker
  • Bus Inspector/Detailer

Degrees

  • Bachelor of Science in Risk Management

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