Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Career Focus
Talented Customer Service Associate skilled at balancing customer needs and company demands.
Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.
Store Clerk possessing strong attention to detail and time management skills.
Enjoys assisting customers in locating and selecting store items.
Willing to expand my knowledge and learn in different job categories.
Core Qualifications
Microsoft Word, Excel, PowerPoint
Professional demeanor
Detail oriented
Planning/coordinating
Education and Training
Expected in 2012HIGH SCHOOL DIPLOMA | Collingswood High School, Collingswood, NJGPA: GPA: 0 Academic Achievement Award
Member of Interact/Volunteer Outreach Club
GPA: 3.9
Academic Achievement Award
Member of Interact/Volunteer Outreach Club
Expected in Select One | Political ScienceRutgers University, Camden, NJGPA:
Work Experience
09/2014 to 02/2015Head CashierCavender's | Marietta, GA,
Worked as a team member performing cashier duties, product assistance and cleaning.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Guaranteed positive customer experiences and resolved all customer complaints.
Assisted customers with store and product complaints.
Successfully interacted with customers and retail buyers to expedite orders.
Expressed appreciation and invited customers to return to the store.
Stocked and rotated inventory regularly.
Communicated all merchandise needs or issues to appropriate supervisors.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Organized the store by returning all merchandise to its proper place.
Replenished merchandise shelves with items from the stockroom.
Processed merchandise returns and exchanges.
Handled products and equipment in accordance with safety and sanitation guidelines.
Conducted price checks for cashiers and service clerks.
Checked out customers and bagged items quickly.
Praised by management for being a fast and efficient worker, requiring little supervision.
Served shoppers in a prompt, courteous and friendly manner.
Arranged and stocked department displays.
Emphasized fast, friendly customer service.
Gave every customer immediate and undivided attention.
Collected shopping carts and baskets from inside and outside the store.
Operated check stand equipment including cash register, scanner and scale.
Accurately made change for cash transactions.
Handled and bagged groceries carefully and according to customer preference.
Greeted all customers.
Stocked, priced, front-faced and rotated merchandise.
09/2014 to 2015CashierUniversal Health Services | Levittown, PA,
Worked as a team member performing cashier duties, product assistance and cleaning.
Computed accurate sales prices for purchase transactions.
Expressed appreciation and invited customers to return to the store.
Assisted customers with store and product complaints.
Guaranteed positive customer experiences and resolved all customer complaints.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Processed merchandise returns and exchanges.
10/2013 to 07/2014Dietary ServerBurton's Ridge Assisted Living | Lima, OH,
Apportioned and served food to facility residents, employees, or patrons.
Assisted co-workers.
Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
Cleaned and prepared various foods for cooking or serving.
Cleaned bars, work areas, and tables.
Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
Frequently switched between positions as Cold Food prep, Soup Station Chef and Relief Chef mid shift to support changing needs of large industrial kitchen.
Prepared items on station assignment list.
Prepared food items such as sandwiches, salads, soups, and beverages.
Stocked supplies in serving stations, cupboards, refrigerators, and salad bars.
Took beverage orders from serving staff or directly from patrons.
Took orders from patrons for food or beverages.
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Answered questions about menu selections and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
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