LiveCareer-Resume

groundskeeper resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.

Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.

Accountable Retail Associate demonstrating a high level of ownership and initiative.

Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.

Talented Customer Service Associate skilled at balancing customer needs and company demands.

Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.

Motivated food serving professional with 3+ years food and beverage experience in casual and fine dining.

Energetic hospitality professional with 4 years in the restaurant industry and 2 years in resort properties.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Division I MMA athlete with a strong sense of discipline, a strong work ethic and excellent time management and people skills. Goal-oriented and results-focused individual who has achieved success both in the classroom and on the field.

Highlights
  • Business performance improvement
  • Polished communication skills
  • Customer relations
  • Works well under pressure
  • Strong work ethic
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Energetic work attitude
  • Store maintenance ability
  • Inventory control familiarity
  • Staff management
  • Communicates effectively
  • Fluent in English and Spanish
  • Good at following instructions
  • Solid independent worker
  • Computer literate
  • Manual labor skills
  • Good verbal/written communication skills
  • Power tools
  • Reliable and dependable
  • Team leadership
  • Excellent guest service skills
  • Able to work with hands continuously
  • Able to work in a fast paced environmentStrength in regulatory reporting
Accomplishments

Appointed by supervisors for special tasks and large scale projects.

Leadership

  • Served as key contributing member to Leadership team.

Competitive Analysis

  • Performed competitive analysis to make recommendations for future company growth.

Project Planning

  • Provided project controls, cost estimation, and other business support services to technical line management.

Documentation

  • Reported and documented unsafe conditions, equipment and/or injury.

Equipment Maintenance

  • Performed routine maintenance on equipment on as-needed basis.

Experience
07/2013 to Current
Groundskeeper Caesars Entertainment Corporation North Kansas City, MO,

Performed heavy labor such as ditch digging, paving and hauling.

Installed, repaired and rebuilt tile, brick and stone surfaces.

Completed indoor and outdoor residential and commercial construction projects.

Arranged and stored materials, machines, tools and equipment.

Transported materials, tools and machines to installation sites.

Worked with tools such as pruning saws, hedge and brush trimmers and axes.

Used a pick and shovel to dig, spread and level dirt and gravel.

Cut materials to specified sizes for installation using power saws and tile cutters.

Built and disassembled scaffolds, bracing and barricades.

06/2012 to 07/2013
Manager Armanino Mckenna Certified Public Accountants & Consultants San Ramon, CA,

Maintained accurate stock records and schedules.

Rotated stock by code and receiving date.

Resolved service issues in a timely manner, including coordinating and processing returns.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

Prevented store losses using awareness, attention to detail and integrity.

Created new processes and systems for increasing customer service satisfaction.

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

Worked as a team member performing cashier duties, product assistance and cleaning.

Resolved product issues and shared benefits of new technology.

Guaranteed positive customer experiences and resolved all customer complaints.

Maintained adequate cash supply in cash drawers in multiple checkout stations.

Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

Accurately logged all daily shipping and receiving orders.

Managed cash stock and inventory balances accurately.Stocked and rotated inventory regularly.

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Processed merchandise returns and exchanges.


04/2011 to 06/2013
WaitStaff Beth Israel Lahey Health Lexington, MA,

Assisted guests with making menu choices in an informative and helpful fashion.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Appropriately suggested additional items to customers to increase restaurant sales.

Promptly served all food courses and alcoholic beverages to guests.

Answered questions about menu selections and made recommendations when requested.

Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

Regularly checked on guests to ensure satisfaction with each food course and beverages.

Prepared the buffet and salad bar for dinner service.

Guided guests through the dining rooms and provided needed assistance.

Assisted servers and dining room hosts and quickly responded to guests' needs.

Provided high quality service.

Accepted payment from customers and made change as necessary.

Hired and trained staff of 12 food preparation employees.

Managed preparation and presentation of the desserts for all catered events.


2010 to 03/2012
Counter Staff Advance Auto Parts Rock Hill, SC,

Accepted payment from customers and made change as necessary.

Assisted co-workers.

Cleaned and prepared various foods for cooking or serving

Cleaned and maintained the beverage area, display cases, equipment, and order transaction area

Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash

Performed serving, cleaning, and stocking duties in establishments

Prepared a variety of foods according to customers' orders or supervisors' instructions

Provided guests with menus

Removed trays and stacked dishes for return to kitchen

Set tables with clean linens, condiments, and other supplies

Sorted and removed trash, placing it in designated pickup areas

Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.

Checked in deliveries and signed off on products received.


Education
Expected in 2012 to to
High School Diploma: General
West Hill High School - Stamford, CT
GPA:

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Resume Overview

School Attended

  • West Hill High School

Job Titles Held:

  • Groundskeeper
  • Manager
  • WaitStaff
  • Counter Staff

Degrees

  • High School Diploma

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