My name is Jessica Claire, I am originally from Iran and can speak fluent Farsi and perfect English. I have many skills ranging from task specific like line working and team management to skills that could be used in day-to-day situations like adaptability, situational awareness and communication. I have 8 years of work experience in many different fields of work ranging from restaurants to sales associate. I can quickly learn any new task even if I have never seen it before and am not afraid to ask for help if the situation demands it.
Skills
Messaging and speechwriting
Research proficiency
Team development
Strategy development
Professional business writing
Decision-making
People skills
Computer skills
Reliable and trustworthy
Customer service
Planning
Project planning
Fluent in Farsi
Heavy lifting
Relationship building
Problem resolution
Communication
Leadership
Analytical
Quick Learner
Teambuilding
Flexible
Active listening
Conflict resolution
Tutoring and mentoring
Digital media expertise
Safety understanding
Money handling
Diagnostic abilities
Process monitoring
Quality Assurance
Technical skills
Collaboration
Time management
Maintenance & Repair
Coaching experience
Multitasking
Troubleshooting
Organization
Data management
Training
Quality Improvement
Safety
Continuous improvements
Process improvement strategies
Cost reduction and containment
Solutions development
Incidents management
Team Supervision
Experience
Groundskeeper, 03/2020 to Current Bluegreen Resorts – Bossier City, LA,
Used heavy equipment, mowers and trimmers safely to prevent accidents.
Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
Operated landscaping equipment to maintain grounds and remove trees.
Cleared pathways of overgrowth, debris and snow to reduce hazards.
Pruned trees and bushes to improve visibility and shapes.
Checked machinery and performed routine maintenance to prevent malfunction.
Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
Used hand-held tools to maintain green spaces.
Arranged shrubs and flowers to create landscape effects.
Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
Installed sprinkler systems to provide grass, flowers and other landscaping adequate water to grow.
Hung lights, wreaths and garlands to prepare for winter holidays.
Administered pesticides to mitigate and control pest damage.
Kept outdoor spaces looking clean and inviting with regular removal of leaves, sticks and other debris.
Operated and maintained basic landscaping equipment and vehicles.
Removed and properly disposed of debris to maintain worksite safety.
Operated vehicles and equipment safely to minimize risks to people and property.
Mowed and trimmed yards every weekly in line with maintenance standards.
Applied weed and pest control chemicals to protect customer lawns.
Applied fertilizers and pesticides to lawns and grounds to control weeds, reduce insect infestation and maintain soil fertility.
Created and implemented programs for pest control, garden maintenance, composting and other related topics.
Applied herbicides and pesticides to encourage healthy growth.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Added new landscaping seasonally, including plants and grass seed.
Assisted in scheduling weekly landscaping projects and tasks to meet deadlines.
CAP 2 Associate, 01/2019 to 02/2020 Upward Projects – Gilbert, AZ,
Assisted customers with locating items on sales floor and in backroom storage areas.
Coordinated well-organized restocking to present attractive, full shelves for customers.
Ran manual and monitored pallet jacks to transfer loads safely between staging, storage and sales floor.
Helped manage smooth processing of incoming merchandise with proper downstacking techniques to minimize unloading time.
Staged merchandise for easy movement to storage locations or straight to sales floor for restocking.
Followed pick sheets to pull merchandise for restocking on sales floor.
Recovered products from multiple departments and returned to correct sales floor locations.
Collaborated with team members to divide workloads and meet established objectives.
Increased efficiency through carefully planned workflow.
Identified and reported warehouse hazards or quickly resolved with minor supervision.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Demonstrated great teamwork skills with staff members involved in production and transport.
Stocked and rotated products, supplies and paper goods to optimize freshness.
Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
Replenished inventory with focus on addressing customer needs.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Car Salesman, 05/2019 to 11/2019 Texas Dodge – City, STATE,
Greeted customers at arrival to build positive relationships and discuss vehicles.
Responded to inquiries from potential customers via email and telephone.
Showcased vehicle features and took customers on test drives in local area.
Managed sales negotiations and financing options.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Educated customers about sales processes, warranty requirements and service standards.
Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Adhered to standards of quality and service and industry regulations.
Tracked updates to vehicles, changing markets and customer purchasing trends.
Networked with remote dealers to source vehicles for customers.
Maximized used inventory quality by managing trade-ins and sourcing more desirable vehicles at auctions.
Consistently exceeded quotas by pursuing and closing sales.
Trained and developed sales team members to maximize revenue.
Implemented strategic improvements to customer service policies and increased overall satisfaction ratings.
Supervised successful car sales team in fast-paced environment with demanding quotas.
Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
Answered customer emails and telephone requests for information.
Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
Oversaw customer test drives and demonstrated standard and optional features.
Filled out paperwork to register vehicles and complete sales.
Line Cook, 05/2016 to 09/2018 Rosas Cafe – City, STATE,
Operated fryers and grills according to instructions to maintain safety and food quality.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Kept stations stocked and ready for use to maximize productivity.
Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Set up and performed initial prep work for soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Grilled and deep fried various foods from meats to potatoes.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Assisted in preparation of menu items ranging from burgers to sandwiches.
Washed and peeled ingredients to prepare for different meals and recipes.
Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
Marinated food items according to corporate-provided instructions and recipes.
Created nutritious, visually appealing, innovative and properly prepared and flavored food.
Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
Precooked garnishes for later use to top off fresh dishes.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Cooked multiple orders simultaneously during busy periods.
Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
Supervised cooks and kitchen staff, providing direction in preparing specialty items and ethnic cuisine.
Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Education and Training
Certificate of Completion : Intermediate Business Management , Expected in 12/2020 Amarillo College - Amarillo, TX GPA:
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