greeter cashier team lead resume example with 7 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Shift Scheduling
Customer Service
Team Leadership
POS System
Online Order Picking
Adaptability and Dependability
Store Opening and Closing
Positive Attitude
Complaint Resolution
Flexible Schedule
Cash Handling
Customer Transactions
Honest and Ethical
Cleaning and Sanitizing
Detail-Oriented
Cash Register Operations
Employee Training
Cooperative Attitude
Honest and Dependable
Inventory Stocking
Problem Solving
Staff Supervision
Reliable and Responsible
Credits and Refunds
Payment Processing
Problem-Solving
Education and Training
Faith Christian AcademyDacula, GA, Expected in 12/2003 ā āHigh School Diploma: - GPA:
Georgia Medical Institute-DekalbAtlanta, GAExpected in ā ā:Medical Assisting - GPA:
Experience
Senior Lifestyle Corporation - Greeter/Cashier Team Lead Leesburg, VA, 05/2020 - 08/2021
Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
Answered customer questions and provided store information.
Processed payments promptly for customers to exceed productivity standards.
Helped customers find specific products, answered questions and offered product advice.
Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
Prepared cash deposits and balanced store safe for opening and closing of business.
Helped with purchases and signed customers up for rewards program.
Screened applicants for hire and assisted with training individuals for cashier positions.
Prepped vehicles for their services
Upsale products at checkout
Chilis Bar And Grill - Server Shift Leader City, STATE, 02/2012 - 05/2016
Created positive guest experience by listening to guest needs and recommending options to meet requests.
Managed tables throughout dining room to execute service at highest level.
Maintained thorough knowledge of menu to describe dining options.
Directed and assisted in general dining room cleaning and sanitation.
Cleared dishes from tables during and after meal service to maintain clean dining area.
Leveraged proper serving etiquette to promote inviting dining atmosphere.
Managed opening and closing duties to facilitate restaurant operations.
Provided exceptional service to high volume of daily customers.
Interacted and engaged with patrons to promote friendly environment.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Attended meetings to learn and share information and find ways to enhance customer dining experience.
Leveraged POS system to receive and take guest orders and process payment.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
Calculated charges, issued table checks and collected payments from customers.
Verified legal drinking age before serving beer, wine and liquor to comply with state law.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Gwinnett County Public Schools Transportation - Bus Manager City, STATE, 09/2005 - 03/2007
Implemented on-the-job training activities to cross-train employees on various tasks.
Consistently met company and department objectives within budget and time constraints.
Created and enforced policies and procedures for entire logistics team.
Performed pre-trip inspection and mechanical checks before scheduled run.
Followed schedules and routes to maintain timely arrivals and departures.
Obeyed DOT rules and regulations and local laws to maximize safety.
Transported students and teachers on school activity trips while exercising responsible leadership.
Maintained order and discipline on bus to prevent accidents or injuries.
Provided safe and reliable school bus transportation service on fixed routes.
Learned and followed school transportation procedures.
Used navigation equipment and two-way radio while remaining focused on safety.
Assisted passengers in evacuation of bus in case of emergency.
Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
Performed routine bus maintenance and cleaning for ideal condition.
Operated motorized ramps and lifts to assist special needs students.
Reported delays, accidents or other traffic and transportation situations to supervisor.
Regulated heating, lighting and ventilation systems for passenger comfort.
Reported accidents and completed required reports.
Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
Cleaned and sanitized bus interiors to lessen germ spread.
Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
Complied with local traffic regulations and safety requirements for bus operation.
Reported bus malfunctions or repairs needed.
Drove multi-passenger vehicles to transport students between neighborhoods, schools and school activities.
Maintained order among passengers and explained safety rules and hazards.
Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
Reported inappropriate and disruptive student behaviors to school administration.
Operated bus safety lighting to increase safety during bus stop boarding and departing.
Monitored traffic during bus stops to provide safe boarding by students.
Acquired and maintained certification in basic first aid and CPR.
Performed work assignments according to instructions received.
Read maps and followed written or verbal driving directions.
Prepared reports that stated total number of students, hours worked or mileage.
Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.
Reported accidents, hazards or transportation delays using mobile two-way radios.
Regulated environmental controls for student comfort.
Safely and patiently escorted small children across roads.
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