Golf Pro Shop Assistant resume example with 3 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Responsible and friendly, able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

  • First Aid/CPR
  • Administrative support
  • Process improvement
  • MS Office
  • Organization
  • Team building
  • Project organization
  • Supervision
  • Communications
  • Planning and coordination
  • Customer service
  • Problem resolution
  • Phone orders
  • Meal prep
  • Guest service
  • Cleaning and sanitation
  • POS system expertise
  • Kitchen cleanliness and organization
  • Cash register operations
  • Opening and closing procedures
  • Order taking
  • Food and beverage preparation
  • Concise time management
  • Payment transactions
  • Menu memorization
  • Seating assignment preparation
  • Table Bussing
  • Table setting arrangements
  • Liquor, wine and food service
  • Dish preparation
Golf Pro Shop Assistant, 03/2020 - 09/2020
Foothills Park And Recreation District Littleton, CO,
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Used computer register system to ring up customer purchases, process payments and issue receipts.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Recommended merchandise to customers based on needs and preferences.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Educated customers on product and service offerings.
  • Communicated with customers about membership offerings, including policies, restrictions and refund policies.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
Beverage Cart Girl, 04/2019 - 08/2019
Boyd Gaming, Inc. Shreveport, LA,
  • Created food displays according to established standards, replacing dated products with fresh.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Organized food preparation stations and replenished supplies regularly.
  • Assisted restaurant manager by coaching and training new employees.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Directed patrons to restrooms and other amenities within facility.
  • Poured hot beverages and filled soft drink cups to deliver to waiting guests.
  • Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Assembled and served meals according to specific guest requirements.
  • Interacted effectively with fellow employees to stage food trays for distribution to customers.
Waitress, 06/2016 - 08/2018
Healthcare Services Group Barre, VT,
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Greeted customers, answered questions and recommended specials and desserts to increase profits.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Education and Training
Bachelor of Science: Nursing, Expected in 05/2023
Oakland University - Rochester, MI
  • First Aid/CPR

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Resume Overview

School Attended

  • Oakland University

Job Titles Held:

  • Golf Pro Shop Assistant
  • Beverage Cart Girl
  • Waitress


  • Bachelor of Science

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