Golf Pro Shop Assistant resume example with 3 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Responsible and friendly, able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Skills
First Aid/CPR
Administrative support
Process improvement
MS Office
Organization
Team building
Project organization
Supervision
Communications
Planning and coordination
Customer service
Problem resolution
Phone orders
Meal prep
Guest service
Cleaning and sanitation
POS system expertise
Kitchen cleanliness and organization
Cash register operations
Opening and closing procedures
Order taking
Food and beverage preparation
Concise time management
Payment transactions
Menu memorization
Seating assignment preparation
Table Bussing
Table setting arrangements
Liquor, wine and food service
Dish preparation
Experience
Golf Pro Shop Assistant, 03/2020 - 09/2020 Foothills Park And Recreation District – Littleton, CO,
Helped customers sign up for loyalty programs and submitted completed paperwork.
Used computer register system to ring up customer purchases, process payments and issue receipts.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Recommended merchandise to customers based on needs and preferences.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Educated customers on product and service offerings.
Communicated with customers about membership offerings, including policies, restrictions and refund policies.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
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