Ambitious student pursuing a political science degree eager to contribute developed knowledge in any role. Skilled in team organization and focus in stressful settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
Critical thinking
Team management
MS Office
First Aid/CPR
Communication
Leadership
Conflict resolution
Flexible
Decision-making
Organization
Active listening
Coordination
Work ethic
Training & Development
Planning
Experience
11/2019 to 01/2021
Golf Pro Shop AssistantFoothills Park And Recreation District – Denver, CO,
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Met or exceeded upselling targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Educated customers on product and service offerings.
Stayed up to date on store promotions, payment policies and security practices.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Exceeded customer satisfaction by finding creative solutions to problems.
11/2018 to 11/2019
Maintenance LeadSyngenta Global – Durham, NC,
Monitored work order completion and worked with other team members on complex projects.
Completed maintenance documentation for ISO compliance.
Operated scissor lifts and man lifts for maintenance actions on overhead vapor lighting.
Worked on different types of machinery and equipment including hydraulic and pneumatic systems.
Double checked supply inventories to ensure project specific correctness and optimize work readiness.
Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.
Operated light, fan, plumbing, hydraulic, electrical and pneumatic systems and managed employees.
Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
Notified management about necessary repairs or professional service needs for building operating systems.
Managed and delegated duties to three employees.
Actualized strategic plans and managed equipment, lifecycles and processes.
Followed instructions regarding duties and assignments for facility and machinery maintenance.
Identified problems during daily work inspections and addressed concerns.
Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
Sprayed insecticides and fumigants to prevent insect and rodent infestation.
Assessed system operations to identify potential areas requiring maintenance services.
Completed assignments on-time and under budget.
Observed safety protocols in field to prevent injuries and accidents.
Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
Requisitioned supplies and equipment for cleaning and maintenance functions.
11/2017 to 11/2018
Shift LeaderPetco – Salt Lake City, UT,
Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
Documented production levels, materials used and special incidents to keep management informed of daily activities.
Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
Documented receipts, employee hours and inventory movements.
Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
Inspected incoming supplies to conform with materials specifications and quality standards.
Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
Maintained visually appealing and effective displays through use of lighting and signage.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Delegated tasks to employees and monitored activities and task completion.
Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
11/2016 to 11/2017
Self-Checkout AttendantGiant Eagle – Shawnee Hills, OH,
Learned roles of other departments to provide coverage and keep store operational.
Resolved issues with cash registers, card scanners and printers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Properly verified customer identification for alcohol or tobacco purchases.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Education and Training
Expected in 05/2022 to to
Bachelor of Arts: Political Science West Virginia University - Morgantown, WV GPA:
Expected in 05/2018 to to
High School Diploma: Patriot High School - Nokesville, VA GPA:
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