global trainer manager promotion resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Websites, Portfolios, Profiles
Professional Summary

Accomplished professional with extensive experience in the areas of planning, training, staff development, full cycle recruitment and business operations. Service oriented team player that uses business acumen, active listening, and collaboration skills to build excellent relationships with both internal and external sources. Comfortable in fast paced environments requiring cross functional interactions. Focuses on developing effective recruitment strategies and candidate pipelines to meet company employment needs.

  • Leadership training
  • New hire on-boarding
  • Staff development plans
  • Coaching
  • Full Cycle Recruiting
  • Recruitment Strategies
  • Team Building/Leadership
  • Time Management
  • New Hire Orientation
  • Onboarding
  • Salary and benefit negotiations
  • Administrative Support
  • ATS
  • Microsoft Office
Work History
Global Trainer Manager (Promotion), 10/2009 to Current
  • Currently manage a team of 50+ trainers remotely from Kansas City, MO regarding day-to-day operations
  • Responsible for quarterly evaluations, coaching, training and overall monitoring
  • Manage the quarterly rewards and bonuses for employees
  • In charge of recruitment in North America and South America
  • In chare of full cycle recruiting from screening candidates to onboarding
  • Perform technical checks, interviews, and employment offers and salary negotiations
  • Update and maintain KPIs for each employee to establish their performance
  • Collaborate with internal departments and country Account Managers to ensure strong client relationships and address changing needs
  • Trained new hires to perform cross-training exercises with experienced workers
Corporate English Trainer, 04/2007 to 10/2009
  • Provided quality English lessons to business people for top corporations all over the world
  • Spoke with business people worldwide while helping clients to learn and make progress
  • Discussed business and world events, as well as other countries and cultures
  • Supported international clients in developing reading, writing, speaking, and listening skills, building fluency and accuracy in grammar, specialized vocabulary, and presentation skills, and increasing proficiency in oral and written communication
  • Determined learner levels, goals, and objectives and adapt lessons to learner needs
  • Participated in special projects as needed including client VIP and Test lessons, eLevels, and mentoring
National Sales Account Analyst, 09/2003 to 09/2006
FerrellgasCity, STATE,
  • Acted as a liaison between National Account Customers and the Ferrellgas Districts that service them
  • Built Economic Models/Financial Analysis & ROA models to current and potential Customers
  • Worked with and maintained relations with Buyers at large/Fortune 500 Companies
  • Bid proposal preparation
  • Generated & pursued new business leads
  • Managed implementation of new accounts, including the asset deployment
  • Responded to Customer/District requests
  • Produced & generated monthly reports to Customers and Managers
  • Distributed pricing to all the Ferrellgas Districts and Customers all throughout the United States using PeopleSoft 8
  • Trained and monitored the progress of new employees
  • Created and updated new employee handbooks
Account Manager/Recruiter Specialist, 12/2000 to 08/2003
TEKsystems Inc.City, STATE,
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
  • Oversaw full cycle recruiting for a large amount of vacancies each quarter
  • Recruited Senior Level Telecommunications/ IT professionals for various national and Fortune 500 companies
  • Negotiated employment contracts and all pertinent compensation and billing rates
  • Maintained the highest-level customer service via identification of labor needs, timely deployment of field technicians and conflict resolution
  • Used Boolean searches to develop applicant portfolios for expected openings
  • Coordinated drug screens, reference checks, job offers and start dates for new hires
  • Responsible for maintaining current clients within specified territory and prospecting for new clients. Also responsible for gaining new business through cold calls and referrals
  • Coordinated and conducted telephone interviews and in person, meetings with Managers to make hiring decisions and determine appropriate salary or hourly wage for employee
B.S: Business Administration, Marketing, Expected in 05/1999
Park University - Kansas City, MO

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Resume Overview

School Attended

  • Park University

Job Titles Held:

  • Global Trainer Manager (Promotion)
  • Corporate English Trainer
  • National Sales Account Analyst
  • Account Manager/Recruiter Specialist


  • B.S

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