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general merchandise associate resume example with 4 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Efficient General Merchandiser equipped to handle fast-paced work across large sales floors. Keep customers happy and buying with well-stocked, attractive displays. Offer strong knowledge of retail procedures and sales techniques. Successful at staying on top of daily restocking and merchandising demands. Deliver expert service to every department with superior work ethic and strong attention to detail. Deal effectively with day-to-day product needs and special store promotions. Hardworking skilled in order fulfillment, warehouse processes and inventory management. Reliable and dependable with 4 years of industry experience. Demonstrated success in contributing to team objectives. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Diligent organized in handling materials, counting stock and distributing items. Flexes smoothly between different back-end and customer-facing requirements. Learns quickly, manages time well and stays calm under pressure.

Skills
  • Product restocking, location
  • Equipment operation
  • Order fulfillment
  • Inventory monitoring, audits
  • Retail materials management
  • Shelving of products
  • Exceptional time management skills
  • Safety processes and procedures
  • Warehousing functions
  • Product picking, prepping, packing
  • Interdepartmental communication
  • Shipping and receiving
  • Customer relationships, response
  • Recordkeeping strengths
  • Stock management
  • Inventory management
  • Retail merchandising
  • Pricing strategies
Work History
10/2017 to Current
General Merchandise Associate Best Buy Lubbock, TX,
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
  • Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Worked with department managers to maintain adequate inventor for regular and promotional demand.
  • Zone each day, keeping everything customer- and inspection-ready.
  • Rotated stock correctly to minimize spoilage and waste.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Stocked designated items on shelves, end caps and displays.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Developed plan-o-grams and layouts that maximized sales.
  • Located needed merchandise in inventory using software and placed on skids for transport to shelves.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Greeted store customers and discussed needs.
  • Addressed customer complaints and requests by resolution or escalation.
  • Stocked shelves to match planogram images and instructions.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using handheld technology store devices to update system.
  • Assessed shelves in departments to determine which items to replenish or reorder.
  • Operated computer system, hand-held inventory control device and calculator to perform general merchandising, auditing, pricing duties.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Interacted with guests in friendly and knowledgeable way.
  • Picked up, delivered and returned over 100 parcels daily
10/2017 to Current
Fulfillment Team Member Mills Fleet Farm Oconomowoc, WI,
  • Checked inventory and selected products from specific locations based upon availability.
  • Entered package information into company's computer system.
  • Packed, prepped, and picked products using materials directed by company specifications.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Detail-oriented Order Picker with experience working in various large warehouse environments.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Coordinated efficient shipping and receiving for trucks each day while implementing continuous improvement strategies to optimize team performance.
  • Picked up, delivered and returned over merchandise and orders to parcels daily.
  • Safely and securely loaded items to prevent damage during transport.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Picked and packed order items.
  • Prepared and checked outbound shipments for accuracy.
  • Worked with customers to pack items according to specific desires and requirements.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Minimized packaging time by designing streamlined organization system for items in warehouse.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Manually transported warehouse materials weighing up to 75 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Managed order availability by keeping detailed records of stock inventory in store and warehouse.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Assisted customers with large and heavy loads by transporting packages to customers' vehicles.
  • Followed orders precisely for correct items, sizes and quantities.
10/2017 to Current
Pricing Team Member Target City, STATE,
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing.
  • Recorded daily activities for inventory control.
  • Stocked shelves to match planogram images and instructions.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Operated computer system, hand-held inventory control device and calculator to perform auditing, signing, and pricing.
  • Greeted customers and directed to requested products.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Partnered with merchandising team to create and implement profitable pricing strategies.
  • Received new stock and input values into computer system.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes 100%.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
10/2021 to 04/2022
DSD Receiver Company Name City, State,
  • Verified accuracy of DSD plan-o-grams and implemented weekly store merchandising notes.
  • Resolved vendor errors with receiving policies to eliminate excessive inventory.
  • Double-checked cargo inventories and documentation for accuracy.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Processed reclaims and returns to vendors and warehouse for credit.
  • Communicated operational inconsistencies of store or vendors to manager for resolution.
  • Conducted CAO-related activities, stocking and rotating cigarette cartons.
  • Protected company assets through accurate receipt and return of DSD product.
  • Entered DSD invoices into inventory system for prompt record keeping.
  • Checked EDI invoices to resolve outstanding invoices.
  • Processed daily and weekly DSD tickets to file invoices.
  • Provided fast, friendly and accurate customer service to create positive shopping experience.
  • Followed food safety and workplace safety guidelines for job functions.
  • Tracked product for DSD vendors to verify invoices.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Recorded regular progress and issues with products.
  • Regularly reviewed invoices and double-checked orders.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Worked with inventory managers and unloaders to plan deliveries.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Education
Expected in to to
Bachelor of Science: Education
Union Institute University - Miami, FL,
GPA:

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Resume Overview

School Attended

  • Union Institute University

Job Titles Held:

  • General Merchandise Associate
  • Fulfillment Team Member
  • Pricing Team Member
  • DSD Receiver

Degrees

  • Bachelor of Science

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