Front End Cashier resume example with 10+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Personable Front End Cashier eager to bring 1 year of experience in customer service settings to a new front end hostess role. Determined to enhance customer shopping experience by quickly processing merchandise transactions, offering knowledgeable product recommendations and handling each situation with a strong service focus.
Skills
Bagging assistance
Liquor regulations and compliance
ID verification
Cash management
Personal service
Customer assistance
Customer greeting
Education and Training
Lavergne High SchoolLa Vergne, TNExpected in 05/2010 ā āHigh School Diploma: - GPA:
ITT TechNashville, TN, Expected in ā ā:Technology - GPA:
Experience
The Tjx Companies, Inc. - Front End Cashier Bloomington, MN, 11/2019 - Current
Addressed and resolved customer complaints with friendly and level-headed assistance.
Handled cash, card, check, gift card and coupon transactions for customer purchases.
Processed sales, returns and exchanges using POS register system.
Identified customer needs and promoted matching targets to enhance store revenue.
Packed and bagged products according to customer preferences.
Increased sales 46% by suggesting specific purchases to customers,.
Performed cash count-out at end of each shift and addressed all queries from customers.
Assisted with purchases, locating items and signing up for rewards programs.
Input accurate data to keep inventory accounts current and prevent system discrepancies.
Worked with hand-held devices to track inventory movements, locate merchandise and request new stock.
Drove sales and add-on purchases by promoting specific item options to customers.
Kept register terminal area and store clean and orderly.
Organized all register supplies in front end and storage areas.
Worked closely with front-end staff to assist customers.
Learned roles of other departments to provide coverage and keep store operational.
Trained new team members in cash register operation, stock procedures and customer service.
Prompted customers to buy loyalty and protection plans, driving company revenue and meeting performance targets.
Helped customers find specific products, answered questions and offered advice.
Processed customer payments quickly and returned exact change and receipts.
Processed returned items in accordance with store policy.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Distributed new merchandise efficiently to different departments.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Properly verified customer identification for alcohol or tobacco purchases.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
Helped customer locate and select appropriate merchandise throughout store.
Stayed up to date on current item discounts to support promotions.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Resolved issues with cash registers, card scanners and printers.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Scanned items quickly to keep lines moving and reduce overall wait time.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Welcomed customers, offering assistance to help find necessary store items.
Collected merchandise from store and searched back-end locations for customer purchases.
Answered phone calls to assist customers with questions and online orders.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Alameda Alliance For Health - Outreach Coordinator Alameda, CA, 03/2016 - 11/2019
Promoted integration of services for clients, including behavioral health care and long term services to enhance continuity of care.
Functioned as treatment team member, interpreting social, emotional and family system problems and strengths to other members.
Researched science leaders to maintain strong knowledge of competitive landscape.
Supervised team and conducted performance reviews to evaluate and offer constructive feedback.
Designed digital team to increase online engagement and social media presence of community campaigns and programs.
Established and executed science outreach strategy and growth initiatives in collaboration with senior managers.
Facilitated weekly meetings to discuss internal operational issues, current events, impacting community and advocacy.
Set specific program objectives and sales goals for territory.
Tracked and monitored KPIs and trends using Microsoft software such as excel, access, outlook, publisher, PowerPoint, etc. .
Led regional sales meetings and education programs to enhance employee development and performance.
Tracked data using spreadsheets to record pledges, phone calls and canvassing.
Implemented community outreach and engagement plans to reach vulnerable communities.
Oversaw recruiting, onboarding and training of 10 employees.
Trained members to develop skills, analysis and commitment toward mission.
Collaborated with community-based organizations and key stakeholders to address community initiatives.
Worked closely with public child welfare system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency.
Formulated discharge plans in collaboration with multidisciplinary treatment team, patient and family.
Forecasted and assessed annual, quarterly and monthly goals by analyzing report data.
Created and delivered presentations to inform key individual of robotics.
Maintained outreach contacts in organization's database to track progress toward base building goals.
Facilitated supportive services and counseling for family members to address special concerns and ease transition during home visits.
Saved over $50,000 by locating and implementing alternative social programs and government grants.
Conducted issue-based research to refine campaign context and direction.
Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
Managed multiple funds accounts by driving positive interactions while promoting science and robotics.
Assigned, administered and monitored social work cases of more than 10 individuals and families successfully.
Spearheaded data management and analysis to drive targeted activities and return on outreach efforts.
Identified new business opportunities to elevate market position and achieve goals.
Built and maintained professional relationships with science coordinator professionals, community organizations and marketing partners.
Coordinated specific psychosocial resources to meet members' identified needs.
Advocated for clients' best interest in school settings, at juvenile court and in other systems that interfaced with client and family.
Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
University Of Maryland - Manager Berwyn Heights, MD, 08/2010 - 01/2016
Increased safety awareness among employees, resulting in zero injuries.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
Assigned tasks to associates to fit skill levels and maximize team performance.
Facilitated month-end journal entries, account reconciliation and invoicing using Quickbooks.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
Decreased costs significantly by negotiating with vendors and suppliers for better prices.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
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