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Front End Cashier Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Personal service
  • Cash management
  • Customer assistance
Experience
08/2014 to 10/2017
Front End Cashier Bristol Farms Manhattan Beach, CA,
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Prompted customers to buy loyalty and protection plans, driving company revenue and meeting performance targets.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Kept register terminal area and store clean and orderly.
  • Worked with hand-held devices to track inventory movements, locate merchandise.
  • Organized all register supplies in front end and storage areas.
  • Performed cash count-out at end of each shift and addressed all queries from customers.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Answered phone calls to assist customers with questions and dry cleaning orders, prices and turn around times.
  • Received client orders, scanned into inventory, sorted and racked accordingly.
  • Stayed up to date on current item discounts to support promotions, current coupons for servies.
04/2006 to 06/2015
Clerk Cashier Dollar General Store City, STATE,
  • Within 9 years of employment and under three different store managers and countless district and regional managers I held multiple positions; from cashier/clerk to third key/lead associate in management to stocker. I was placed on a team to travel locally to help with inventory, back stock upon inspections, new builds and plan-o-gram (POGS) set up for different seasons and holidays. I worked with LP and vendors. I filled in when managers were on vacation taking on scheduling and bank drops. As a team we all learned and helped to settle inventory loss and disputes. Processing voids, returns and transaction aborts and settle those numbers weekly on our cash out reports. Scheduling a team consisting of , in the upwards of ten people with minimal hours.
  • Notified management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
  • Scanned items and checked pricing on cash register for accuracy.
  • Redeemed promotional coupons and food stamps and figured discounts.
  • Made effort to learn customers' names and addressed patrons by name whenever possible.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed 150 - 1000 (dependant on things such as weather and what day of the month, time of the year or seasons and holidays) transactions per day with exceptional accuracy.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
  • Resolved issues with cash registers, card scanners and printers.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Inspected items for damage and obtained replacements for customers.
04/2009 to 08/2014
President, Board of Directors Glenburn Green Co-Op City, STATE,
  • Prepared, negotiated and executed marketing and service level agreements with clients while achieving and maintaining 95% client retention rate.
  • Organized and oversaw capital improvement projects to maintain business viability.
  • While on the Board of Directors, I help three positions eventually ending with President. I helped to make, write into and implement a number of policies. I trained to help assist in the leasing office as an unofficial Leasing Agent; helping out and filling in. I assisted with move-ins, move-outs, showing units,Section 8 paperwork, collecting and posting rent, settling utilities included in tenants rent and purchase orders. I attended classes in regards to Fair Housing and discrimination.
  • Implemented tenant retention and appreciation events in conjunction with office management staff.

Education and Training
Expected in 06/1996
High School Diploma:
Wayne High School - Huber Heights, OH,
GPA:
Certifications
  • Fair Housing Training -Certified
  • Anti - Discrimination Training -Certified
  • Policy and Procedure Training MHAC Conference- Class Certified
  • Management training (with certificate of completion) for lead associate
Volunteer Work

From school year 2013-2014 I volunteered my time with our high schools AF JROTC while my children attended and were in the program, corps. My time lasted until 2020; just when the pandemic shut everything down for my two graduating seniors; including a lull year when I didn't have a student in the corps. In my time there, I dedicated myself to soliciting donations, in-kind or monetary, sponsorships and partnerships, chaperoning our drill competition; in state and out, field trips and our bi - annual Washington D.C class trip. I was the Senior parent who helped set up, organize and run our annual home drill competition. I rallied other cadet parents to contribute where their time and strengths would allow. In one day I was responsible for set ups, scheduling to cover our different stations for multiple shifts and other various needs, cash boxes, making and getting change for cash boxes, running raffles and vendor set up and overall compliance. The end of the day saw the cash box settlements; being responsible for a few thousand dollars. Years of cemetery clean ups, drill comps and a number of other various volunteer work with the cadets, assigning, delegating, organizing, scheduling. I would do it all over again.

Three years of assistant cookie mom with their Girl Scout troop. Helping to run booths, account for boxes sold and cash sales.

Personal Statement

I may not have any formal training, schooling in any one area, but in all my opportunities I have had, I have advanced or been offered the opportunity of advancement due to my work ethic, my dive, my goal orientated style and my willingness to try and learn anything I possibly can. I spent years being a single parent and had three children dependant on me. I worked two jobs at once to provide. There are some things you just cannot learn in a classroom.

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Resume Overview

School Attended
  • Wayne High School
Job Titles Held:
  • Front End Cashier
  • Clerk Cashier
  • President, Board of Directors
Degrees
  • High School Diploma