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Front End Cashier Resume Example

Resume Score: 80%

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FRONT END CASHIER
Professional Summary

Friendly cashier with energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout checkout process. Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Strong math skills and scheduling flexibility.

Skills
  • ID Verification
  • Currency Sorting
  • Sales
  • Cash Handling
  • Store Merchandising
  • Customer Complaint Resolution
  • Product Knowledge
  • Cash Register Operation
  • New Product Information
  • Issuing Receipts
  • Quality Management
  • Payment Collection
  • Customer Direction
  • Liquor regulations and compliance
  • Merchandising
  • Coupons and gift cards
  • Basic math skills
  • Product restocking
  • Multi-tasking ability
  • Loss prevention
  • Customer assistance
  • Cash drawer management
  • Cleaning and sanitizing
  • Maintaining store appearance
  • Product upselling
  • Liquor law compliance
  • Cleanliness
  • Point of sale knowledge
  • Refunds and exchanges
  • Retail merchandising
Work History
Front End Cashier, 10/2018 to 05/2020
Kroger – Steamboat Springs , CO
  • Counted cash in register drawer at beginning and end of shift.
  • Greeted customers and responded to requests for information.
  • Operated Type register system to process new purchases, item returns and merchandise exchanges.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated customers on promotions to enhance sales.
  • Informed front end manager of equipment repair and replacement needs to maintain operations.
  • Processed exchanges and returns by processing them in company database.
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Maintained accurate system inventory by correctly inputting data changes.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in $Amount per month in new revenue.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
  • Increased sales Number% by offering advice on purchases and promoting additional products.
  • Performed cash, card and check transactions to complete customer purchases.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Approached every question or concern with calm and level-headed approach to successfully address any need.
  • Assisted with purchasing decisions and located merchandise for customers.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Trained as Job title and provided back-up coverage to provide customers with optimal support.
Housekeeper/janitor, 05/2017 to 08/2018
Grand Hotel – Steamboat Springs , CO
  • Removed waste paper and other trash from premises to designated area.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Kept building entryway glass clean and polished for professional presentation.
  • Verified cleanliness and organization of storage areas and carts.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Operated Equipment and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Coordinated hotel-wide laundry workflow to fulfill hotel guest laundry requests in under Number hours.
  • Used Type and Type chemicals to disinfect floors, counters and furniture.
  • Worked on team of Number staff members to service NumberType rooms daily.
  • Emptied over Number wastebaskets per shift to transport waste to proper disposal areas.
  • Documented and reported all necessary facility and building repairs observed.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
  • Established and maintained clean and comfortable environments in Type buildings by vacuuming, cleaning windows and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Cleaned and stocked Number rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Trained new Job titles on all departmental procedures and provided assistance in finding necessary Type items and cleaning supplies.
  • Waxed and polished wood floors and other woodwork.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Slid beds, sofas and Type furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Adhered to professional house cleaning checklist.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Returned emptied garbage receptacles to proper locations.
  • Dusted picture frames and wall hangings with cloth.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Polished glass surfaces and windows.
  • Responded to requests from patrons for linens and Type items, boosting satisfaction rates on company scorecards Number%.
  • Operated power equipment tools such as backpack vacuums for up to Number hours per shift.
  • Changed bed linens and collected soiled linens for cleaning.
Account Assistant, 09/2014 to 02/2016
USAA – Greeley, CO

Over the phone account management

Assisted in logging in online

Transfer calls to appropriate area of concern in a timely manor

Accepted complaint calls to defuse and accurately correct the members concerns with their accounts

Education
Associate of Business Administration: BusinessUniversity of Northern Colorado - Greeley, CO
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Kroger
  • Grand Hotel
  • USAA

School Attended

  • University of Northern Colorado

Job Titles Held:

  • Front End Cashier
  • Housekeeper/janitor
  • Account Assistant

Degrees

  • Associate of Business Administration : Business

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