Proactive Sandwich Artist skilled in preparing and organizing ingredients and components to maximize productivity in high-volume environments. Advanced customer service abilities demonstrated over a few months of experience in foodservice industry. Hospitable individual with expertise in safe food preparation, menu development and payment collection. Accurately take orders and prepare daily food items to maximize customer satisfaction. Customer-oriented fresh production associate available 40 hours per week, including weekends and evenings. Offering 8-year background in cooking, producing and presenting fast food to over approx 200 customers daily. Exceptional written and oral communication abilities. I am CPR certified. I am trained to deal with blood and blood bourne pathogens. I can make a turner kit and operate it. I know how to help incase of a medical emergency. I work well with others and under pressure to ensure customer satisfaction.
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- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Implemented updated operating procedures for compactors machine and adjusted use to increase productivity and longevity.
- Documented production information via daily system logs and discussed non-conformance issues with management.
- Enthusiastically took on additional shifts during peak work periods to keep projects on schedule.
- Demonstrated proper use of kitchen equipment to newly hired employees to avoid workplace injuries.
- Conducted quality inspections of finished products and made minor repairs to meet project expectations.
- Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Communicated menu item information and offered suggestions to promote featured products.
- Performed shift change tasks each day to keep store efficient and neat.
- Efficiently prepared sandwiches and other menu items for guests.
- Maintained clean, sanitized and well-organized food preparation zones.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Operated manual and electric appliances to peel, slice and trim food.
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
- Assisted customers in choosing menu items by providing food complementing information.
- Provided product information and menu item explanation in consideration of dietary restrictions.
- Assisted guests, including offering personable greetings and taking orders.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Executed sandwich artistry duties with very low occurrence of errors.
- Cleaned food preparation areas, tools and equipment.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Counted cash in register drawer at beginning and end of shift.
- Assisted customers with special services, account updates and promotional options.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Operated cash register for cash, check and credit card transactions with 98% accuracy.
- Trained as fry cook and provided back-up coverage to provide customers with optimal support.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Worked closely with management to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Educated customers on promotions to enhance sales.
- Graduated with 4.0 GPA
- I was able to graduate semester early with high honors
- I was able to be the first out of all my siblings to graduate high school
- I was awarded perfect attendance
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School Attended
- Agora Cyber School
Job Titles Held:
- Fresh Produce Associate
- Sandwich Artist
- Cashier
Degrees
- High School Diploma
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