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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

English Language Writing Active Listening Customer and Personal Service Speaking Sales and Marketing Persuasion Social Perceptiveness Administration and Management Coordination Critical Thinking Monitoring Judgment and Decision Making Instructing Complex Problem Solving Active Learning Negotiation Time Management Reading Comprehension Education and Training Psychology Clerical Communications and Media Food Production Troubleshooting Repairing Productive Produce Clerk possessing 20 years of stock management experience in busy retail environments. Well-versed in receiving stock, unpacking items and checking for damage. In-depth knowledge of cataloging and coding invoices.

Skills
  • Skid breakdown
  • Product displays
  • Training and mentoring
  • Product knowledge
  • Supermarket stocking
  • Food preparation
  • Grocery standards
  • Unloading packages
  • Store appearance
  • Deductive reasoning
  • Training & Development
  • Customer service
  • Time management
  • Multitasking
  • Relationship building
  • Planning
  • Organization
  • Flexible
Experience
Fresh Produce Associate, 05/2021 - Current
Redner's Markets Inc. Shenandoah, PA,
  • Maintained clean, sanitized and well-stocked food areas for optimal presentation and food safety.
  • Followed all food safety and health code standards.
  • Rotated stock to maintain freshness.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Monitored work environment to maintain safety, cleanliness and organization.
  • Assessed floor displays to restock merchandise.
  • Checked prices and located products for customers.
  • Disposed of expired and overripe items to eliminate health risks.
  • Loaded, unloaded and moved heavy products using material loading equipment.
  • Verified invoices against delivered merchandise to drive shipment accuracy.
  • Notified supervisor of spills for quick clean-up and remediation.
  • Leveraged lift equipment to pull items from stock and add shelves and bins.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Kept stockroom orderly, accessible and safe with regular upkeep.
  • Assisted with inventory management by conducting regular cycle counts and product audits.
Deli/Bakery Department Manager, 05/2014 - 05/2021
Harris Teeter Inc City, STATE,
  • Checked freshness of all bakery goods and food in bakery, removing and disposing of stale or outdated items.
  • Scheduled employees to keep all bakery shifts well-staffed for peak times and holidays.
  • Decorated cakes and pastries, baked breads, tarts and pies and created specialty desserts.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Displayed freshly baked items, including cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
  • Helped with bakery accounting, including entering invoices and administering payroll.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Created new recipes and developed process improvements to avoid wastages.
  • Directed and supervised staff performance.
  • Counted and balanced registers.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Used Point of Sale register system to complete transactions.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Displayed merchandise for upcoming sales in visually appealing way.
  • Instructed staff on procedures for handling difficult transactions.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Grew revenue by improving sales and service strategies.
  • Managed nine to fourteen employees.
  • Trained and developed nine to fourteen employees through constructive feedback and focus on long-term career growth.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Increased sales on consistent basis by developing key customer relationships.
  • Increased sales on consistent basis by developing and maintaining key customer relationships.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Recognized for exceptional shift performance.
  • Built lasting client relationships by organizing and planning sales events.
  • Processed credit card payments and counted back change and currency with 100% accuracy rate.
Deli/ Bakery Manager, 12/2006 - 04/2015
Bi-Lo Grocery Store City, STATE,
  • Reports, such as presentations or expense, statistical, or monthly reports.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Provide services to customers, such as order placement or account information.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Manage projects or contribute to committee or team work.
  • Order and dispense supplies.
  • Learn to operate new office technologies as they are developed and implemented.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Take dictation in shorthand or by machine and transcribe information.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Bi-Lo Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Decorated cakes and pastries, baked breads, tarts and pies and created specialty desserts.
  • Scheduled employees to keep all bakery shifts well-staffed for peak times and holidays.
  • Checked freshness of all bakery goods and food in bakery, removing and disposing of stale or outdated items.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Displayed freshly baked items, including cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
  • Implemented and executed merchandising programs to maintain and increase sales.
  • Helped with bakery accounting, including entering invoices and administering payroll.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
Bakery Manager, 02/2001 - 12/2006
Walmart City, STATE,
  • Provide services to customers, such as order placement or account information.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Manage projects or contribute to committee or team work.
  • Order and dispense supplies.
  • Learn to operate new office technologies as they are developed and implemented.
  • Train and assist staff with computer usage.
  • Take dictation in shorthand or by machine and transcribe information.
  • Supercenter Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
  • Set oven temperatures and place items into hot ovens for baking.
  • Place dough in pans, molds, or on sheets and bake in production ovens or on grills.
  • Adapt the quantity of ingredients to match the amount of items to be baked.
  • Check the quality of raw materials to ensure that standards and specifications are met.
  • Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
  • Decorate baked goods, such as cakes or pastries.
  • Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.
  • Prepare or maintain inventory or production records.
  • Order or receive supplies or equipment.
  • Direct or coordinate bakery deliveries.
  • Operate slicing or wrapping machines.
  • Checked freshness of all bakery goods and food in bakery, removing and disposing of stale or outdated items.
  • Scheduled employees to keep all bakery shifts well-staffed for peak times and holidays.
  • Decorated cakes and pastries, baked breads, tarts and pies and created specialty desserts.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Displayed freshly baked items, including cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
  • Implemented and executed merchandising programs to maintain and increase sales.
Education and Training
GED: , Expected in
-
James Island Charter High School - ,
GPA:
Accomplishments
  • Equipment Maintenance May 2015 -Present Charleston, SC Jessica Claire Professional Summary.
Additional Information

While I was working for Harris Teeter I also became a MOD ( manager on duty).

I opened and closed the store and was in charge of the whole store as well as the gas station to close and set the alarm code as well as handle any issues that came up while I was on duty. I also have a servsafe certificate for food preparations.

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Resume Overview

School Attended

  • James Island Charter High School

Job Titles Held:

  • Fresh Produce Associate
  • Deli/Bakery Department Manager
  • Deli/ Bakery Manager
  • Bakery Manager

Degrees

  • GED

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