forensic rehabilitation specialist resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Skills
Patient Information
Data Entry
Housekeeping Duties
Client Requirements
Recreational Activities
Sanitizing Surfaces
Mental Health Support
Rehabilitation Support
Observational Skills
Direct Supervision
Relaxation Techniques
Management Team-Building
Verbal and Written Communication
Customer Service
Sales Activities
Education
University of Missouri - ColumbiaColumbia, MOExpected in 06/2018 ā āGED: - GPA:
Work History
Comcast - Forensic Rehabilitation Specialist Vero Beach, FL, 02/2022 - 11/2022
Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Barnes & Noble, Inc. - Store Manager Estero, FL, 05/2021 - 01/2022
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Rotated merchandise and displays to feature new products and promotions.
Supervised guests at front counter, answering questions regarding products.
First Midwest Bank - Assistant Store Manager Lake Forest, IL, 10/2018 - 08/2020
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Rotated merchandise and displays to feature new products and promotions.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Walked through store areas every [Timeframe] to identify and proactively resolve issues negatively impacting operations.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
United Credit Union - Bank Teller City, STATE, 04/2018 - 10/2019
Built and strengthened members relationships by leveraging excellent interpersonal and communication skills.
Reconciled cash drawer and resolved discrepancies.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Provided customer records, account statements and copies of checks.
Sold and cross-sold bank products to new and existing customers.
Turned in excess cash to maintain drawer security.
Placed orders for customer checks and verified starting numbers.
Assisted customers with compromised debit cards and issued new credentials.
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