expanded functions dental assistant resume example with 3 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic registered expanded functions dental assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of dental procedures such as fillings, crowns, implant placement, extractions and training in taking payments and submitting claims to insurance. Motivated to learn, grow and excel in the dental felid.

  • Advising and Educating Patients
  • Detail-Oriented
  • Inventory Management
  • Treatment Planning
  • Instrument Tray Preparation
  • Treatment Room Preparation
  • Preliminary Impressions
  • Dental Radiography
  • Patient Care Standards
  • Procedure Support
  • Oral Hygiene Techniques
  • Medical Charting
  • Patient Flow Management
  • Emergency Dental Care
  • Disinfection and Sterilization
  • Relationship Building
  • Organization and Prioritization
  • Supply Ordering
  • Customer Service
  • Postoperative Care Instructions
  • Cleaning and Sanitizing
  • Occlusal Registrations
  • Oral Health Assessments
  • Teamwork and Collaboration
  • Taking Medical and Dental Histories
  • EMR Software
  • Payment Collections
  • Radiation Protection
  • Denture Adjustment
  • Fluoride Treatments
  • Addressing Patient Inquiries
  • Restorative Materials
  • Appointment Scheduling
  • Data Entry
  • Sealant Application
  • Patient Feedback Surveys
  • Office Administration
  • Personable Communication
  • Crown and Bridge Construction
  • Oral Surgery
  • Local Anesthetics
  • Document Management
  • Anatomical Landmark Reading
  • Data Verification
  • Treatment Room Breakdown
  • Henry Schein Dentrix
  • Patterson EagleSoft
  • Teeth Cleaning
  • Surgical Extractions
  • Records Management
  • Autoclave Operation
  • Inventory Replenishment
  • Appliance Fitting and Adjustment
Work History
Expanded Functions Dental Assistant, 06/2021 to Current
Great Expressions Dental CentersMiddletown, NY,
  • Applied fluoride varnish and sealants.
  • Assisted in coronal polishing.
  • Assisted in administering nitrous oxide.
  • Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
  • Took 430 x-rays per week.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, cement, casts and impressions.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Prepared patient X-rays and images for review by dentist.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Assisted in oral surgery and implant placement.
  • Maintain inventory and assist in ordering.
Call Center Representative Specialist, 11/2020 to 06/2021
Mdu Resources Group, Inc.Stockton, CA,
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Engaged in learning and development opportunities to promote continued performance improvement.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Assisted team leaders by providing status and performance reports with information on areas for improvement.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Maintained up-to-date knowledge of product and service changes.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Effective liaison between customers and internal departments.
Senior Payroll Specialist, 02/2019 to 11/2020
Enhanced Recovery CompanyCity, STATE,
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
  • Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
  • Managed payroll for organization of 1500 personnel.
  • Assisted accountant with both internal and external audits relating to processing of payroll.
  • Prepared and monitored sick leave files and served as administrator of sick leave program.
  • Documented procedures, identified areas to improve internal controls and gain additional efficiencies and implemented policy changes.
  • Developed and maintained internal control processes, document procedures, identification of areas to improve internal controls and implementation of policy change.
  • Researched proper tax accounting treatment of various transactions.
  • Reconciled all payroll liabilities to general ledger and prepared monthly payroll accrual entries.
  • Documented and processed all garnishments for bankruptcies, student loans and child support orders.
  • Verified on-time submission of payroll taxes and within constraints of Internal Revenue Service.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
  • Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements.
Registered Expanded Functions Dental Assistant : Dental Assisting, Expected in 06/2021
Florida Career College - Miami - Miami, FL
High School Diploma: , Expected in 06/2017
Paxon School/Advanced Studies - Jacksonville, FL

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Resume Overview

School Attended

  • Florida Career College - Miami
  • Paxon School/Advanced Studies

Job Titles Held:

  • Expanded Functions Dental Assistant
  • Call Center Representative Specialist
  • Senior Payroll Specialist


  • Registered Expanded Functions Dental Assistant
  • High School Diploma

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