I'm a dedicated hard worker with good work ethics, very punctual and reliable.
I'm looking for a business that cares for each and every person they come in contact with.
 Friendly at working in diverse and customer service environments.
 Excelling at customer satisfaction and retention. I really care what people think about me and the business I work for, Since I'am a reflection of that business.
Skills
Excellent Customer Service for many years.
Exceptional communication skills
Quick learner
Strong client relations
Multi-line phone talent
Creative problem solver
knowledge of office equipment
DedicatedÂ
Patient scheduling
Positive AttitudeÂ
Committed to my goals
Reliable, HonestÂ
Attention to detail
Dental terminology
Filing and data archiving
Education
Portland Paramedical CenterPortland, OrExpected in 5-1985 – –Dental Assisting / Oregon board of radiology:Dental Assisting - GPA:
4.0 GPA with Dental AssistingÂ
Learned how to be a dental assistant.
Fort Vancouver High SchoolVancouver, WaExpected in 6-1980 – –High School Diploma: - GPA:
Politely answered phones and scheduled or confirmed office appointments and surgeries, For dental patients.
Answered questioned from patients,
Effectively communicated with and staff on new dental products, marketing customers on a daily basis, Marketing the online services that we offered.
Restocked inventory ever week and reviewed the need of items needed for proper replenishment.
Ordered supplies weekly,Â
Assisted customers with choosing the best dental products for their dental needs..
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Provided ongoing guest service, making sure each and every one of my patients felt like they were number 1 and being concerned for their comfort..
Dedicated to continuously improving my abilities of  knowledge, also trying to remember a little something about each patient,Â
Helped drive survey goals and achieve a positive survey from patients.
Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties.
Correctly mixed compounds for cleaning or filling teeth.
Set up examination room and dental trays in preparation for examinations and procedures.
Alerted other staff when patients arrived and prepared records for dentist review.
Worked closely with patients before, during and after dental procedures.
Successfully completed OSHA, ADA and HIPAA compliance trainings.
Dental Care Alliance - Customer service rep Belchertown, MA, 06/2007 - 08/2007
Politely assisted customers in person and via telephone.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
I would unpack dental cases from dental offices I would do data entry on each item in the box and send it to the correct department.
on completion of the dental case I would examine it to make sure everything is in the case and it matches the invoice and package it up to go back to the Dental office.
Dr.Daniel Lundquist - Dental Receptionist City, STATE, 02/2006 - 06/2007
Greeted customers entering the office to ascertain what each customer wanted or needed.
Politely answered phones and scheduled or confirmed office appointments and surgeries.
Accurately recorded treatment information in patient records.
Confirmed patient insurance benefits and checked claim statuses.
Displayed expert use of Eaglesoft computer scheduling program to manage patient appointments.
Maintained clear, organized dental records and reports.
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School Attended
Portland Paramedical Center
Fort Vancouver High School
Job Titles Held:
Expanded Function Dental Assistant, Supply Assistant
