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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

 I'm a dedicated hard worker with good work ethics, very punctual and reliable.

I'm looking for a business that cares for each and every person they come in contact with.


 Friendly at working in diverse and customer service environments.

 Excelling at customer satisfaction and retention. I really care what people think about me and the business I work for, Since I'am a reflection of that business.
Skills
  • Excellent Customer Service for many years.
  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • Multi-line phone talent
  • Creative problem solver
  • knowledge of office equipment
  • Dedicated 
  • Patient scheduling
  • Positive Attitude 
  • Committed to my goals
  • Reliable, Honest 
  • Attention to detail
  • Dental terminology
  • Filing and data archiving
Education
Portland Paramedical Center Portland, Or Expected in 5-1985 – – Dental Assisting / Oregon board of radiology : Dental Assisting - GPA :




  • 4.0 GPA with Dental Assisting 
  • Learned how to be a dental assistant.
Fort Vancouver High School Vancouver, Wa Expected in 6-1980 – – High School Diploma : - GPA :
  • General Studies
Work History
Interim Healthcare - Expanded Function Dental Assistant, Supply Assistant
Allentown, PA, 11/2007 - 08/2014

  • Politely answered phones and scheduled or confirmed office appointments and surgeries, For dental patients.
  • Answered questioned from patients,
  • Effectively communicated with and staff on new dental products, marketing customers on a daily basis, Marketing the online services that we offered.
  • Restocked inventory ever week and reviewed the need of items needed for proper replenishment.
  • Ordered supplies weekly, 
  • Assisted customers with choosing the best dental products for their dental needs..
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Provided ongoing guest service, making sure each and every one of my patients felt like they were number 1 and being concerned for their comfort..
  • Dedicated to continuously improving my abilities of  knowledge, also trying to remember a little something about each patient, 
  • Helped drive survey goals and achieve a positive survey from patients.
  • Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties.
  • Correctly mixed compounds for cleaning or filling teeth.
  • Set up examination room and dental trays in preparation for examinations and procedures.
  • Alerted other staff when patients arrived and prepared records for dentist review.
  • Worked closely with patients before, during and after dental procedures.
  • Successfully completed OSHA, ADA and HIPAA compliance trainings.
Dental Care Alliance - Customer service rep
Belchertown, MA, 06/2007 - 08/2007
  • Politely assisted customers in person and via telephone.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
  • I would unpack dental cases from dental offices I would do data entry on each item in the box and send it to the correct department.
  • on completion of the dental case I would examine it to make sure everything is in the case and it matches the invoice and package it up to go back to the Dental office.
Dr.Daniel Lundquist - Dental Receptionist
City, STATE, 02/2006 - 06/2007
  • Greeted customers entering the office to ascertain what each customer wanted or needed.

  • Politely answered phones and scheduled or confirmed office appointments and surgeries.
  • Accurately recorded treatment information in patient records.
  • Confirmed patient insurance benefits and checked claim statuses.
  • Displayed expert use of Eaglesoft computer scheduling program to manage patient appointments.
  • Maintained clear, organized dental records and reports.
  • Collected money for dental procedures.
  • Made bank deposits daily.
  • made financial arrangements. 
Skills
administrative assistant, billing, Budget, designing, office equipment, processes, quick learner, scheduling, staffing, phone, well organized
Additional Information

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Resume Overview

School Attended

  • Portland Paramedical Center
  • Fort Vancouver High School

Job Titles Held:

  • Expanded Function Dental Assistant, Supply Assistant
  • Customer service rep
  • Dental Receptionist

Degrees

  • Dental Assisting / Oregon board of radiology
  • High School Diploma

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