executive specialist resume example with 17+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Resourceful Senior Administrator providing solid instructional leadership and guidance to departmental managers. Adept at assessing business operations maintaining budgets and identifying and resolving issues. Specialize in motivating staff through effective communications, creating procedural processes that reduce redundancy, improve accuracy and achieve organizational objectives. Driven expertise in managing daily office functions.


Awarded three Navy & Marine Corps Achievement medals and four Letters of Commendation in recognition of providing skilled business analysis and functional guidance on multifaceted projects, resulting in enhanced administrative solutions.

  • Business Operations
  • Records Management Databases
  • Team Management
  • Reports and Financial Statements
  • Correspondence Management
  • Report Distribution
  • Administrative Oversight
  • Project Support
  • Report Preparation and Analysis
  • Organizational Management
  • Business Development
  • Extensive experience with administrative management strategies
  • Project Management
  • Advance MS Office
  • Solid knowledge of quality assurance practices
Work History
01/2020 to Current Business Support Specialist/Executive Specialist Johns Hopkins University | , , Charlotte, NC
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Created and managed office systems to efficiently deal with documentation.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Reduced intake processes time by developing application tracking and filing systems.
  • Coordinated events and worked on ad hoc projects.
  • Managed and reviewed filing and office systems.
  • Trained admin support team on new processes and commitment to quality and customer satisfaction.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Worked with clients to effectively plan and coordinate logistics for special projects and events.
  • Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
  • Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
  • Liaised with human resource department to resolve employee conflicts and concerns in need of escalation.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged and input information into database system.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
07/2012 to 12/2019 Chief of Staff Anvyl | , , Jacksonville, FL
  • Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
  • Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
  • Performed financial and managerial analyses to evaluate data and make recommendations, prepare financial reports and projections and conduct presentations.
  • Developed analytical frameworks, data models and relevant insights to support prioritization, scoping and effective decision-making throughout organization.
  • Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.
  • Managed business operations while overseeing contractors and consultants to verify on-time completion of key deliverables.
11/2004 to 06/2012 Administrative/Personnel Officer Department Of Defense - Navy | , , San Diego, CA
  • Managed hundreds of accounts receivable accounts working directly with Financial Management Office
  • Managed executive calendar and coordinated weekly project team meetings
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
  • Compiled annual recommendations for end of fiscal year budgets
  • Trained new employees on multiple basic accounting programs and data entry software
  • Reviewed and edited correspondence prior to release and submission for signature
  • Organized and edited training manuals, multimedia visual aids and other educational materials
  • Liaised with vendors to order and maintain inventory of office supplies
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Analyzed issues and employed improvement processes.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Reviewed and approved quarterly budget plans
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings
  • Developed and maintained alert system for upcoming deadlines on incoming requests and events
  • Provide analytical review of personnel strength management programs and trends affecting organizational sustainment.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Performed timely project management within budget constraints for issues regarding executive leadership.
Expected in 05/2006 to to Master of Arts | Communications University of California - San Diego, La Jolla, CA GPA:
Expected in 06/2003 to to Bachelor of Arts | English Bethune - Cookman University, Daytona Beach, GPA:

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Resume Overview

School Attended

  • University of California - San Diego
  • Bethune - Cookman University

Job Titles Held:

  • Business Support Specialist/Executive Specialist
  • Chief of Staff
  • Administrative/Personnel Officer


  • Master of Arts
  • Bachelor of Arts

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