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EXECUTIVE/PERSONAL ASSISTANT Resume Example

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EXECUTIVE/PERSONAL ASSISTANT
Professional Summary

Driven Executive Assistant adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Over 30+ years of experience supporting leaders in management and executive roles. Goal-oriented with ability to meet long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments.

Skills
  • QuickBooks expert
  • Filing and data archiving
  • Report analysis
  • MS Office
  • Resourceful
  • Advanced MS Office Suite
  • Scheduling
  • Project Management
  • Schedule Management
  • Technical Support
  • Conference planning
Work History
EXECUTIVE/PERSONAL ASSISTANT10/2016 to 03/2020
LUNDSTROM INSURANCE AGENCY, INC – Elgin, Illinois
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Maintained appropriate filing of personal and professional documentation.
  • Handled all incoming information requests for several busy executives.
  • Liaised with key accounts to deliver targeted administrative support, including estate, household and property management.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Coordinated events and worked on ad hoc projects.
  • Organized and attended meetings, including compiling all related documents and reports.
  • Displayed absolute discretion at handling confidential information.
  • Served as resource for research and information for department leaders.
EXECUTIVE ASSISTANT06/2016 to 10/2016
VENTIV TECHNOLOGY – Chicago, Illinois
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Used QuickBooks to produce monthly invoices, reports and other deliverables.
Executive Assistant06/1987 to 03/2016
Allstate Insurance Company – Northbrook, IL
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Organized and updated schedules for more than 6 executives.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
  • Managed Vice President's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
  • Allocated executive tasks and managed complex calendars and administrative functions.
  • Organized and coordinated agent payoff conferences and agency monthly meetings involving up to 150 attendees.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Created expense reports, budgets and filing systems for the agency department.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Maintained confidential, administrative support to executive team and members of board of directors.
  • Managed travel itineraries and logistics for accommodations for over 10 employees.
  • Handled all scheduling and logistics planning for conferences and monthly meetings.
  • Planned and executed meetings and events and attended meetings to take meeting minutes.
  • Processed travel expenses and reimbursements for 10 member executive team and senior management group.
  • Maintained daily appointment calendars for president and executive vice president.
  • Provided administrative support to senior leadership and members of executive board while maintaining confidentiality.
Education
High School Diploma06/1982East Leyden High School- Franklin Park, IL
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Resume Overview

Companies Worked For:

  • LUNDSTROM INSURANCE AGENCY, INC
  • VENTIV TECHNOLOGY
  • Allstate Insurance Company

School Attended

  • East Leyden High School

Job Titles Held:

  • EXECUTIVE/PERSONAL ASSISTANT
  • EXECUTIVE ASSISTANT
  • Executive Assistant

Degrees

  • High School Diploma 06/1982

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