Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Driven Executive Assistant adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Over 30+ years of experience supporting leaders in management and executive roles. Goal-oriented with ability to meet long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments.
- QuickBooks expert
- Filing and data archiving
- Report analysis
- MS Office
- Resourceful
- Advanced MS Office Suite
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- Scheduling
- Project Management
- Schedule Management
- Technical Support
- Conference planning
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10/2016 to 03/2020 EXECUTIVE/PERSONAL ASSISTANT Abila – Maitland, FL,
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Maintained appropriate filing of personal and professional documentation.
- Handled all incoming information requests for several busy executives.
- Liaised with key accounts to deliver targeted administrative support, including estate, household and property management.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
- Handled incoming and outgoing correspondence, including mail, email and faxes.
- Coordinated events and worked on ad hoc projects.
- Organized and attended meetings, including compiling all related documents and reports.
- Displayed absolute discretion at handling confidential information.
- Served as resource for research and information for department leaders.
06/2016 to 10/2016 EXECUTIVE ASSISTANT Abila – Calabasas, CA,
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
06/1987 to 03/2016 Executive Assistant Allstate Insurance Company – City, STATE,
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Organized and updated schedules for more than 6 executives.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
- Managed Vice President's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
- Allocated executive tasks and managed complex calendars and administrative functions.
- Organized and coordinated agent payoff conferences and agency monthly meetings involving up to 150 attendees.
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
- Created expense reports, budgets and filing systems for the agency department.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Maintained confidential, administrative support to executive team and members of board of directors.
- Managed travel itineraries and logistics for accommodations for over 10 employees.
- Handled all scheduling and logistics planning for conferences and monthly meetings.
- Planned and executed meetings and events and attended meetings to take meeting minutes.
- Processed travel expenses and reimbursements for 10 member executive team and senior management group.
- Maintained daily appointment calendars for president and executive vice president.
- Provided administrative support to senior leadership and members of executive board while maintaining confidentiality.
Expected in 06/1982 High School Diploma:
East Leyden High School - Franklin Park, IL,
GPA:
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