executive admistrative manager resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Decisive Professional accustomed to handling business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results.
Experience
Restaurant Manager, 12/2022 to Current Mortenson – Carnegie, OK,
Communicate well and use strong interpersonal skills to establish positive relationships with guests and employees.
Designed training schedules for new and existing employees.
Schedule and direct staff in daily work assignments to maximize productivity.
Coach team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Complete thorough opening, closing and shift change functions to maintain operational standards each day.
Resolve and investigated complaints regarding service, food quality and accommodations.
Delegate work to staff, setting priorities and goals.
Check with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Assist staff by serving food and beverages or bussing tables.
Inspect dining and serving areas for cleanliness and proper setup.
Circulate within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Conduct interviews, orientation, and training on company standards and policies
Prepare training schedules for new staff and daily schedules for FOH
Office Manager/Lead Farm Tech, 11/2021 to 06/2022 National Veterinary Associates – Chapel Hill, NC,
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Scheduled, tracked and submitted employee timesheets to prepare for payroll processing.
Provide secretarial and office management support while building cooperative working relationships.
Maintain accurate department and customer records.
Inventory and order supplies for office.
Managed scheduling for staff and monitored resource allocation to provide optimal coverage and service.
Oversaw 3 - 4 technicians.
Manage tanks and add nutrients to crops to promote optimal growth for harvests.
Apply troubleshooting methods to repair malfunctioning equipment.
Implement new procedures from management team.
Report daily harvests, documented on various logs for optimal plant performance.
Create invoices, and tracked them using Quickbooks Online.
Use Google Docs, Sheets, forms, and email
Learning every aspect to run an Indoor Hydroponic Farm
General Manager, 11/2018 to 12/2021 Southeast Carpentry Training Center – City, STATE,
Scheduled and directed staff in daily work assignments to maximize productivity.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Optimized profits by controlling food, beverage and labor costs daily.
Managed accounts payable, accounts receivable and payroll.
Updated computer systems with new pricing and daily food specials.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Assessed operational performance to maintain compliance with company and industry standards.
Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Built revenue by delivering innovative catering services, leading region in catering sales.
Created Meal program for Group homes. Executed weekly Menus, deliveries, and staffing.
Handled all aspects of Catering services. Scheduling, client communication, supervising, payments, deliveries, and occasional cooking.
Recruited, interviewed and hired qualified staff for open positions.
Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
Priced and ordered food products, kitchen equipment and food service supplies.
Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
Executive Assistant, 12/2017 to 12/2019 Universal Academy – City, STATE,
Recorded detailed minutes of board meetings, documenting chronology of key information such as board actions, elections and reports.
Protected confidential and sensitive information discussed at meetings.
Provided administrative support to board members and committees to achieve goals.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Planned and executed corporate meetings, lunches and special events for groups of 60-150+ attendees.
Participated in frequent communication with other team members.
Oversaw executive schedule for a community leader.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Contributed to development, planning and completion of project initiatives for a successful 501c3. Executed all administrative duties to create a 501c3. AALAM
Assisted in Organizing all event logistics and operations, including facility selection, pricing. Managed food and beverage selections and audio-visual arrangements.
Created Remembrance video for select events.
Carpenter Apprentice, 11/2016 to 12/2017 Parent University – City, STATE,
Helped with movement of materials and equipment to different job sites.
Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
Assisted master carpenters with wall/stud installations and commercial customers.
Followed OSHA and corporate safety regulations and procedures.
Cut materials on job site to prepare for installation.
Cleaned job site after work completion and disposed of debris in proper containers.
Office Manager/Principal Asst., 07/2013 to 08/2016 Company Name – City, State,
Guided administrative and professional staff through computer and software problems.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Assisted Principal with allocating small expenses to prepare and assess budgetary needs.
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Created agendas, meeting notes and other documents to enhance collaborative process.
Organized conference room space for Staff and Board meetings. Created materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Education and Training
Certified Reading/Math Instructor: Education, Expected in 01/2010 to Ohio Dept of Education - Marysville, OH, GPA:
Certified Medical Assistant : Medical Assisting, Expected in 02/1997 to ATI Career Center - Hurst, TX, GPA:
Some College: Business Administration, Expected in to Wisconsn Lutheran College - Milwaukee, WI, GPA:
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