Qualified veteran EMT with a solid reputation for superior performance, accuracy and decision making ability. Skilled at remaining calm under pressure and quickly and adeptly responding to all emergency situations.
BLS - certified
Wound care expert
Airway management techniques
Advanced medical terminology knowledge
Fluent in English - Spanish
Cool and collected under pressure
Skilled problem solver
Extensive human anatomy knowledge
Honored by the city of New York for exceptional service and dedication to saving lives.
EMT10/2006 to CurrentFDNY EMS New York, NYProvided life support services during medical emergencies on scene and en route to the hospital. Maintained a state of readiness and alertness for all assignments. Collected pertinent information from the patient, family and friends, medical records and prescriptions. Rapidly assessed whether life threatening criteria was present and took immediate action. Initiated plans of care based on patient assessments. Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws. Completed all mandatory education and training classes. Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures. Interacted with patients, families, hospital staff and the general public.
EMT02/2006 to 10/2006Transcare Ambulance ServicesMt Vernon, New YorkCollected pertinent information from the patient, family and friends, medical records and prescriptions. Initiated plans of care based on patient assessments. Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws.
Sales Manager11/1998 to 11/2005CompUSA.inc PRGuaynabo, PRLed sales calls with team members to establish sales and customer retention goals. Hired and trained all sales staff for new store location.Determined merchandise price schedules and discount rates. Monitored customer preferences to determine focus of sales efforts. Generated monthly and annual sales reports. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Wrote sales slips and sales contracts. Maintained friendly and professional customer interactions. Trained in negotiations and time management.
Front End Manager02/1753CompUSA.inc New YorkNew York, New YorkAnswered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Recruited, hired, developed and retained retail talent for the company.
Warehouse Manager02/1753CompUSA.inc New YorkNew York, NYSupervised material flow, storage and global order fulfillment. Maintained accurate stock records and schedules. Evaluated operational records and made scheduling adjustments to maximize efficiency. Unloaded, picked, staged and loaded products for shipping. Oversaw warehousing and storage practices and housekeeping. Rotated stock by code and receiving date. Followed proper selection procedures as established by the company. Worked at a rapid pace to meet tight deadlines. Verified and recorded the count and condition of cargo received. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate. Loaded flat bed by forklift and hand truck.
Assistant Sales MagerCompUSA.incNew York, NYManaged office inventory and placed new supply orders. Updated employee paperwork and records. Scheduled appointments and maintained master calendar. Set up new files and assigned tracking numbers. Liaised directly with customers to meet needs and maintain satisfaction. Verified that all merchandising standards were maintained on a daily basis. Cold-called prospective customers to build relationship. Completed documentation for product and service sales. Updated database with customer and sales information. Kept showroom professional and neat at all times.
CashierCompUSA.incNew York, New YorkAssessed customer needs and responded to questions. Cleaned and straightened work area. Issued receipts for purchases and gifts. Organized register supplies. Updated register logs. Operated cash register with proficiency. Worked overtime shifts during busy periods.
High School Diploma1998DeWitt Clinton HSBronx, New