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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic EMT eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of basic emergency medical treatment with previous experience as Fire Fighter/ EMT with Federal Way Fire Department, I am highly Motivated to learn, grow and excel. Experienced EMT with over 4 years of experience in prehospital emergency medical treatment. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • NREMT Certified
  • Coordinating maintenance
  • Facility and equipment maintenance
  • Preventive maintenance services
  • Patient chart maintenance
  • Testing equipment maintenance
  • Tool and equipment maintenance
  • Service vehicle maintenance
  • Direct Patient Care
  • Emergency vehicle operation
  • Medical Records Management
  • Patient Assessments
  • Patient Management
Education
Pierce College Puyallup, WA Expected in 2020 : Emergency Medical Technology - GPA :
South Seattle Community College Seattle, WA Expected in : Aircraft Mechanics - GPA :
Green River Community College Auburn, WA Expected in : Law Enforcement - GPA :
Work History
Lehigh Valley Hospital & Health - EMT
Trexlertown, PA, 02/2020 - Current
  • Evaluated patient vital signs and status to determine care needs, using pulse oximeters and electronic vital sign machines
  • Executed emergency diagnostic procedures to treat patients, including stomach suction, airway management and heart monitoring
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
  • Communicated with lucid patients to gather incident and medical history information
  • Conducted equipment and vehicle checks to maintain continuous and safe operation
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Mccormack Baron Management Inc. - Cable Maintenance Technitian
Washington, DC, 06/2000 - 03/2018
  • Investigated and resolved customer complaints to foster satisfaction
  • Supervised and led employees to high performance levels in cross-functional matrix management structure
  • Converted community contacts into potential clients through networking, consistency and credibility
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
  • Coordinated with engineering team in developing project plans for prioritized initiatives
  • Coordinated with engineering team in developing project plans for prioritized initiatives
  • Determined and recommended methods to address improvement opportunities
  • Collected requirements from end-customers and business partners for product upgrades, added features and new product development
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
  • Evaluated quality problems and performed bit error rate testing to identify and resolve issues
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from outdated cable plant, protecting company reputation and loyal client base
  • Recognized for Quality and High Performance receiving the spirit of service award continually top performer in area
Federal Way Fire Department - Volunteer Firefighter and EMT
City, STATE, 02/1993 - 09/1997
  • Conducted equipment and vehicle checks to maintain continuous and safe operation
  • Evaluated patient vital signs and status to determine care needs
  • Executed well-informed critical decision making in high-pressure situations
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
  • Assessed situation severity of emergent medical incidents and provided care accordingly
  • Operated emergency vehicles to transport critical patients
  • Demonstrated strong commitment to quality care through continuous training and development
  • Monitored patient status during ambulance transport and transfer
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
Federal Way Health And Fitness - General Manager
City, STATE, 01/1994 - 03/1995
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Oversaw and improved all operations. Aerobic classes, personal training pool maintenance, scheduling, sales staff, over all membership satisfaction, and monthly profit statements for owner Wayne Huff
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations
  • Maximized efficiency by coaching and mentoring 20 personnel on Health and Fitness principles, industry practices, company procedures and costumer service
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service

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Resume Overview

School Attended

  • Pierce College
  • South Seattle Community College
  • Green River Community College

Job Titles Held:

  • EMT
  • Cable Maintenance Technitian
  • Volunteer Firefighter and EMT
  • General Manager

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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