Emergency Response Officer resume example with 13+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Experienced well versed operator looking to apply knowledge and abilities to make positive impact. I am Organized, attentive and motivated to strengthen structures, improve program quality and control costs in order to maximize service outreach. Proficient in contributing to committees overseeing all aspects.

  • Project Management
  • Resource coordination
  • Hiring and recruitment
  • Strategic planning
  • Leadership development
  • Mission-oriented
  • Discipleship
  • Clerical
  • Team building
  • Computer skills
  • Planning
  • Data management
  • MS Office
  • Analytical
  • Training & Development
  • Troubleshooting
  • Terminal Instrument Procedures data
  • Flight assistance
  • Surface firepower systems
  • Weather data
  • Air traffic control
  • PPE use
  • People skills
  • Problem resolution
  • Relationship building
  • Decision-making
  • Leadership
  • Organization
  • Communication
  • First Aid/CPR
  • Policy/program development
  • Profit and loss accountability
  • Recruiting and hiring
  • Excel spreadsheets
  • Report analysis
  • Microsoft
  • Sensitive material handling
  • Account balancing reconciliation
  • Accounting skills
  • Detailed meeting minutes
  • Recordkeeping and bookkeeping
  • 10-key proficiency
  • QuickBooks expert
  • Proposal writing
  • Back office operations
  • Workers' compensation knowledge
  • Meeting planning
  • Document retrieval
  • Mail management
  • Business writing
  • Advanced MS Office Suite knowledge
  • Diagnosing issues
  • Writing reports
  • Safety awareness
  • Linux and UNIX
  • Instructing customers
  • Configuring devices
  • Installing equipment
  • Using instruments
  • Maintaining components
  • Inside and outside sales
  • Product and service knowledge
  • Promotional planning
  • On-site product demonstrations
  • Customer needs assessment
  • Risk assessments
  • Records review
  • Training and development
  • Training coordination
  • Managing safety gear
  • Reviewing records
  • Report writing
  • Storage procedures
  • Personnel mentoring
  • Coordinating training
  • Event sequencing
  • Reliable and trustworthy
  • Time management
  • Flexible
  • Microsoft Office
Education and Training
Cape Fear Community College Wilmington, NC Expected in : Emergency Management - GPA :

Certificate course completed at College campus:

Hazmat 1

Fire fighter 1

Heide Trask High School Rocky Point, NC Expected in 06/2008 High School Diploma : - GPA :
Securitas Security Services Usa, Inc. - Emergency Response Officer
Rochester, NH, 02/2021 - Current
  • Identified practical and potential problems facing emergency services and implemented realistic and successful solutions.
  • Developed and deepened relationships with local municipalities, county departments and city agencies to facilitate smooth planning and coordination of emergency response.
  • Updated emergency preparedness resource materials plan to comply with federal and state regulations.
  • Communicated departmental, organizational and industry information to staff to help each person better carry out organizational goals.
  • Enforced standards of care and developed structures to track and evaluate compliance with frameworks.
  • Stayed up to date on federal, state and local regulations governing emergency response plans.
  • Studied successful plans from other locations to assess opportunities to improve program operation.
  • Devised and implemented improved care models to increase throughput, patient experiences and staff onboarding.
  • Inspected emergency facilities and equipment to maintain optimal functional capabilities in emergency situations.
  • Created emergency situation status reports to discuss response and recovery efforts.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved profit margins by streamlining operations and workflow.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Answered emergency situations quickly and assessed conditions to contain fires, assist victims and prevent escalation.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Administered emergency treatment and medical care to people injured in accidents and fires.
  • Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
  • Worked on equipment desk and demobilized equipment including fire engines, water tenders and other machinery used in responding to incidents.
  • Developed hazard training programs for emergency response team.
  • Assessed nature and extent of fire, condition of buildings, danger to adjacent buildings and water supply status to determine crew or company requirements.
  • Stayed in close contact with dispatchers to obtain and relay current information about fire status, supplies and personnel.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
General Electric Company - Nuclear Power Plant Operator
City, STATE, 07/2019 - Current
  • Notified production Advisor and Supervisiors of equipment malfunctions and equipment operational barriers and discussed needs with maintenance teams.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Monitored work progress for quality, speed and successful integration, implementation and enhancement.
  • Maintained compliance with NRC standards by proactively replacing components and upholding safety and reliability requirements.
  • Observed operations to detect practices and system flaws violating good safety standards.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
United States Army National Guard - Aviation Operations Sergeant
City, STATE, 11/2007 - Current
  • Evaluated and analyzed terrain to determine physical security equipment placement and safe operations.
  • Reviewed airfield status and made expected inbound aircraft aware of activities to maximize protection.
  • Conducted in-depth analysis of communications characteristics to target tactics, techniques and procedures.
  • Managed team of 20 or more staff members in fire support operations and coordination of airfield ground support.
  • Communicated with medical personnel to coordinate casualty and patient staging areas.
  • Maintained GPS equipment to navigate, infiltrate and assault enemy territories prior to airdrop operations.
  • Prepared and sent advisories to pilots to detail weather conditions and air traffic control measures.
  • Directed aircraft to land and takeoff every 60 minutes to maintain adequate delivery of supplies for mission needs.
  • Managed intelligence collection procedures and priorities to safeguard classified and sensitive material.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved profit margins by streamlining operations and workflow.
  • Mitigated regulatory risks by obtaining documents, clearances, certificates and approvals from local, state and federal agencies.
  • Constructed, extracted and analyzed statistical projections concerning employment and usage of aircraft.
  • Automated office operations, business group correspondence, acquisition record tracking and data communications.
  • Sustained safety protocol while executing pilot and ground personnel logistics.
  • Alerted crash crews of emergencies and interpreted weather reports.
  • Assisted in preparation of operation plans and orders and organized visual and instrument flight plans.
  • Continuously applied quality-improvement methodologies to improve work processes.
  • Answered normal and after-hours service calls.
  • Read and interpreted technical documentation in order to accurately configure equipment.
  • Analyzed system performance, including network capacity and security, and capacity.
  • Conducted site surveys to determine best positioning of equipment for strongest signal reception.

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Resume Overview

School Attended

  • Cape Fear Community College
  • Heide Trask High School

Job Titles Held:

  • Emergency Response Officer
  • Nuclear Power Plant Operator
  • Aviation Operations Sergeant


  • Some College (No Degree)
  • High School Diploma

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