Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Seasoned Patient Care Technician with 8-years background in Level 4 trauma center Emergency Room care. Expert in all elements of direct and indirect patient care. I have a strong background in all aspects of office management also that would make me beneficial to any company looking to hire someone with impeccable typing skills, up to 125 WPM, self motivated, well-established knowledge of grammar and spelling, strong medical terminology.

  • CRM and office management software
  • Human resources best practices
  • Accounts reconciliation
  • Customer service orientation
  • Computer proficiency
  • Detail oriented
  • File and data retrieval systems
  • Ability to prioritize
  • Data entry
  • Billing
  • Self-directed
  • Report writing
  • Scheduling and calendar management
  • Invoicing and billing
  • Expense reporting
  • A/P and A/R Payroll and benefits
  • Proposal writing
  • Banking operations
  • Inventory control
  • Medical sample collection
  • Educating patients
  • EKG interpretation and monitoring
  • Sanitizing procedures
  • EMT
  • Applying orthopedic splints
  • Cleaning and suturing wounds
  • Admissions and discharge processes
  • Direct patient care
  • CPR
  • Cardiopulmonary resuscitation certification
  • Nasogastric tube insertion
  • Taking and tracking vital signs
  • Medical terminology
Emergency Medical Technician, 01/2019 to Current
Iconma, L.L.C.Novi, MI,
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Assessed emergency situations and prioritized medical care for patients.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Remained level-headed and proactive during emergency situations.
  • Provided direct patient care, including stabilizing patients and determining course of action based on triage.
Emergency Room Technician, 02/2012 to Current
Crozer-Keystone Health SystemHavertown, PA,
  • Responded to cardiac monitor alarms and other codes requiring immediate response.
  • Cleaned, disinfected and sterilized surgical instruments adhering to infection control procedures.
  • Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
  • Updated patient's medical records, insurance information and family history for charts.
  • Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
  • Monitored patients' condition and reported changes in status or acuity to nurses.
  • Safely transferred patients to wheelchair or stretchers for transportation to other departments.
  • Collected blood and urine samples for lab analysis to diagnose disease or screen for health problems.
  • Maintained appropriate inventory levels and replenished treatment areas.
  • Assisted with CPR and airway clearing procedures during emergencies.
  • Monitored diagnostic medical equipment to measure and observe various aspects of patient's health.
  • Coordinated with nurses to assess and prepare patients for tests and medical procedures.
  • Adhered to local, state and federal guidelines and accrediting agency regulations.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Stocked and replenished patient care areas with appropriate supplies.
  • Applied and educated patients on orthopedic devices like crutch walking.
  • Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
Office Manager, 05/2001 to 09/2011
Northwest Bancorp, Inc.Clearfield, PA,
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Interviewed, on-boarded, developed and oversaw daily activities of 3 clerical and administrative office personnel.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed inventory and purchase of supplies for office operations and maintenance.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Education and Training
: Emergency Medical Technician/Licensed Nursing Assi, Expected in
Northland Pioneer College - Show Low, AZ,
  • Licensed EMT
  • BLS certified
  • Certified Nursing Assistant
  • CPR certified through American Heart Association

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Resume Overview

School Attended

  • Northland Pioneer College

Job Titles Held:

  • Emergency Medical Technician
  • Emergency Room Technician
  • Office Manager


  • Some College (No Degree)

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