Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Goal-driven Healthcare Administration professional well-versed in training and managing employees to provide exceptional primary care and emergency care services. Highly organized and hardworking with excellent planning and program management skills. Talented paramedic with over 10 years of successful experience in patient care and team leadership. Recognized consistently for performance excellence and contributions to success in the emergency services industry. Strengths in training others and confident leadership backed by training in advanced patient management as well as leadership and organizational skills.

Work History
Hospital Education and Training Lead Instructor, 01/2021 to Current
United States ArmyCity, STATE,
  • Provided in-house training to new employees concerning maintenance of standardized training approaches.
  • Analyzed training, student outcomes and course delivery metrics to produce reports for senior management.
  • Evaluated training needs to improve training quality.
  • Oversaw day-to-day functions of training department.
  • Arranged Basic, Advanced, and Pediatric Advanced Life Support classes for over 300 employees, supervising all planning and logistics.
  • Served as the American Red Cross Basic Life Support Program Administrator for Fort Irwin.
  • Coordinated and Instructed 68W sustainment courses including TC 8-800 training and a wide variety of specialty courses for multiple medical occupations and specialties.
  • Performed as the 68W MODS writer for multiple organizations on Fort Irwin as well as a Digital Training Management System writer and coordinator.
  • Served on the Deputy Chief for Quality and Safety lane for the hospital. Responsible for overall hospital safety as well as Joint Commission compliance standards.
  • Led the Education team through a Joint Commission survey with no findings and multiple Military Training Network Site Assessment Visits with 100% compliance.
Emergency Care Sergeant, 09/2019 to 12/2020
United States ArmyCity, STATE,
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Motivated and supervised 12 Combat Medic Specialists and 12 Licensed Practical Nurses in delivering quality patient care.
  • Direct day-to-day administrative and operational functions for 27-bed facility, providing guidance and leadership to over 40 employees across more than 3 departments.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
Emergency Care Sergeant, 08/2017 to 08/2019
United States ArmyCity, STATE,
  • Managed team of 30 employees, overseeing assignments, training, and professional growth of employees.
  • Developed and maintained the Standard Operating Procedures for the Role I aid station responsible for the health and wellness of over 700 soldiers during critical field training exercises and rotations.
  • Standardized an individual assessment and training program crucial to the onboarding and continued success of new combat medic specialists assigned to the organization.
  • Trained over 30 personnel on ambulance operations and mentored the leaders of the ambulance section as they developed standard packing lists, loadout plans, and operating procedures for 12 ambulances.
  • Responded to emergency situations, caring for sick and injured soldiers, taking incident command and ensuring the rapid evacuation of and outstanding care of any and all soldiers assigned.
Combat Medic Specialist, 07/2013 to 07/2017
San Bernardino County Fire DepartmentCity, STATE,
  • Supervised an 8 bed trauma bay in a forward surgical team deployed to Afghanistan, treated and stabilized an average of 6-12 seriously sick or injured casualties on a weekly basis.
  • Worked as a shift supervisor of a Role I Aid Station, maintained the health and wellness of over 700 soldiers assigned during a deployment to Afghanistan.
  • Maintained organization of and supply distribution of 20 combat medic specialists distributed throughout a 400 mile radius of combat operations.
  • Communicated with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims or to receive instructions for further treatment.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Trained 12 instructors on Combat Lifesaver Course materials, resulting in the validation of over 500 personnel as certified Combat Lifesavers.
Paid Call Firefighter/Paramedic, 01/2008 to 01/2013
Company NameCity, State,
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Drove and operated structural pumpers, tankers, ambulances and service vehicles to aid in rescue operations.
  • Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
  • Inspected apparatus, equipment, grounds and stations for proper order and condition on a daily basis.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services with an average call volume of 8-10 calls per 24 hour shift.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Instructed fellow firefighters in advanced medical care techniques and prepared future students for Emergency Medical Technician training programs.
  • National Registry Paramedic
  • American Red Cross Instructor- Basic Life Support
  • American Red Cross Instructor- Advanced Life Support
  • American Red Cross Instructor- Pediatric Advanced Life Support
  • Air Assault
  • High Angle Rope Rescue
  • Low Angle Rope Rescue
  • Swift Water Rescue
  • Confined Space Rescue
  • Vehicle Extrication
  • Urban Search and Rescue
  • Training and mentoring
  • Team Building
  • Loss prevention management
  • Multidisciplinary team collaboration
  • Project oversight
  • Patient education and counseling
  • Staff Management
  • Seasoned in medical clinical procedures
  • Patient Assessments
  • Ambulance Transfer
  • Medical Emergency Response
  • EMR / EHR
  • Triaging
  • American Red Cross Hero of the year 2016.
  • Army Commendation Medal for aircraft crash response.
  • Army Commendation Medal for incident management of major vehicle collision.
  • Army Commendation Medal for Mass Casualty Incident response in Afghanistan.
: Emergency Medical Technology, Expected in
Copper Mountain College - Joshua Tree, CA
High School Diploma: , Expected in
Joshua Springs Christian School - Yucca Valley,
: Paramedic School, Expected in
Victor Valley College - Victorville, CA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • Copper Mountain College
  • Joshua Springs Christian School
  • Victor Valley College

Job Titles Held:

  • Hospital Education and Training Lead Instructor
  • Emergency Care Sergeant
  • Emergency Care Sergeant
  • Combat Medic Specialist
  • Paid Call Firefighter/Paramedic


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: