Email Correspondence Specialist Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Qualified Customer Service Representative with 20 years in fast-paced customer service. Personable and professional under pressure. Bi-lingual English/Spanish. Highly motivated sales associate with extensive customer service and sales experience.
  • Exceptional communication skills
  • Strong client relations
  • Customer-oriented
  • Multi-tasking ability
  • Friendly demeanor
  • Computer proficiency
  • Good telephone etiquette
  • 50 WPM typing speed
  • Accurate and detailed
  • Professional and mature
  • Articulate and well-spoken
  • Flexible
  • Maintains confidentiality
  • Independent worker
  • Dedicated team player
Jones Commercial High School 606 South State St Chicago, Il 60605 Expected in 1978 High School Diploma : - GPA :
  • Cursors in Accounting, Finance and Statistics
Wilbur Wright Jr College 4300 N Narragansett Chicago, Il 60634 Expected in Associate of Arts : - GPA :
Work History
Education Affiliates - Email Correspondence Specialist
, CO, 04/2013 - Current
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Learned, referenced and applied product knowledge information.
Consumers Credit Union - Registrar
, MI, 09/2002 - 08/2011
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Politely assisted customers in person and via telephone.
Effectively communicated with patients in a prompt and courteous manner facilitating their visit. Assisted patients with translating for Spanish speaking patients.
Trevco Industrial Tools And Supplies - Office Manager
City, STATE, 05/1996 - 06/2002
  • Managed all office duties
  • Made strategic decisions regarding future targets.
  • Developed innovative business plans.
  • Reviewed customer feedback.
  • Processed accounts payable And accounts receivables
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
  • Communicated with customers to identify and resolve outstanding payments.

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Jones Commercial High School
  • Wilbur Wright Jr College
Job Titles Held:
  • Email Correspondence Specialist
  • Registrar
  • Office Manager
  • High School Diploma
  • Associate of Arts