Knowledgeable food service worker with strong background as Crew Chief for customer establishments. Highly organized and efficient in managing all customer needs. Committed to maximizing satisfaction and promoting loyalty with top-notch service.
Controlled Crew Chief with 1 year of experience overseeing aircraft maintenance and repair activities. Adept at repairing components, hydraulics, pneumatics, mechanical, avionics, electrical and electronic systems. Capable of working various shifts with limited direction. Organized and efficient with the ability to provide technical and safety leadership, guidance and mentorship to crew members.
Forward-thinking Manager with 1 year of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities.
Skilled Crew Chief able to motivate improvements and maximize performance. Hands-on management professional adept at keeping employees operating at high standards of efficiency, accuracy and quality. Looking for position with increased responsibility and room for advancement.
Motivated and energetic hard working professional with history of success in serving guest needs with speed and efficiency. Process accurate payments, bag orders and deliver exceptional support in all interactions. Good multitasking, decision-making and problem-solving skills.
Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Energetic food service worker with 4 years of experience in customer service industry. Quick and exact when preparing ingredients, food and drinks. Focused on health and safety by keeping kitchen and food service areas clean and sanitized.
Reliable Crew Chief always looking for ways to improve team and business success. Ready to take on any task with a hardworking and resourceful mindset.
- Food assembly
- POS systems operation
- Procurement planning
- Disaster preparation
- Team development
- POS systems
- Safe food handling
- Routine inspections
- Staff training
- Lead generation
- Product assembly
- Visual inspections
- Power and hand tools
- Machinery operations
- Polishing work
- Communications
- Organization
- Problem resolution
- Project organization
- Planning and coordination
- Team management
- Team building
- Customer service
Danbury, CT, 05/2019 - 05/2020
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Maintained team flexibility by teaching members all key roles.
- Led employee performance reviews and discussed improvement strategies with each team member.
- Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Implemented effective procedures regarding hazardous actions, materials and items to keep crew safe during operations.
- Prepared drinks, ice cream and other special items to complete prepared food orders.
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Backed up front counter employees to maximize guest satisfaction with speedy service.
- Gave input on how to improve training and employee productivity.
- Kept drive-thru station well-stocked and organized to meet all customer needs.
- Enhanced team member productivity by improving monitoring systems and motivational strategies.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Organized food items on serving trays and in carry-out packages in preparation for delivery of completed orders to customers.
- Verified orders and bagged items for easy transport.
- Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
- Greeted and assisted all customers daily in high-traffic retailer.
- Analyzed employee workloads to meet seasonal fluctuation needs.
- Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Galesburg, IL, 07/2018 - 11/2019
- Planned and implemented well-organized assembly strategies to produce products conforming to design specifications.
- Positioned and aligned components to complete accurate assembly work.
- Set and verified parts clearances to prevent jams or wasted materials.
- Smoothed surfaces to enhance alignment of parts and finishes.
- Built and packaged products to complete daily work orders.
- Collaborated in team-based environment to maintain line productivity and meet expected deadlines.
- Maintained work areas organized and neat, which enabled swift cleanup following each shift.
- Maintained clean work area by removing refuse and debris and organized all tools after completion of each shift.
- Removed minor scratches and imperfections using paint to improve product quality.
- Supported quality assurance by visually inspecting items and removing defect parts.
- Properly stored hazardous materials to avoid injuries or contamination.
- Used established assembly instructions to complete jobs in efficient and accurate manner.
City, STATE, 04/2018 - 06/2018
- Helped customers find specific products, answering questions and offering advice.
- Processed returned items in accordance with store policy.
- Read weekly sales inserts and monitored price changes.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Processed customer payments quickly and returned exact change and receipts.
- Trained new team members in cash register operation, stock procedures and customer service.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Welcomed customers, offering assistance to help find necessary store items.
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Resume Overview
School Attended
- Kiel High School
Job Titles Held:
- Drive-Thru Cashier, Manager, Crew Chief
- Assembly Line Worker
- Cashier
Degrees
- High School Diploma
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