Director Of Rehabilitation Therapist Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Detail-oriented and engaging health services professional passionate about facilitating excellent interpersonal communication and client care. Adept at designing and implementing policies, procedures, time management and productivity measures. Motivated team player adept at individual and team directed tasks to meet demands of high volume client communication and vendor relationship needs. Pursuing a position as a Client Success Manager at Imparta.

  • Organization and executive management
  • Technical writing and reading
  • Relationship management
  • Interpersonal communication
  • Client and peer coaching
  • Clinical leadership
  • Project management
  • Organization
  • Preceptor and mentorship
  • Detail Oriented
09/2016 to Current Director of Rehabilitation Spurwink Services | Lewiston, ME,
  • Manage and maintain challenging caseload of patients daily while providing direct supervision and oversight to entire rehab department.
  • Create reports to monitor and improve rehabilitation services including but not limited to: utilization review, performance outcome measures, service data coding for insurance purposes, and clinician productivity.
  • Maintain long term capital and short term operation budget.
  • Complete successful and ongoing recruitment of client base.
  • Perform on site evaluations, customer surveys, and team audits.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Collaborate with multidisciplinary team to determine effective treatment plans.
  • Perform in-service presentations to streamline processes and share key insights with colleagues.
  • Improved operations by working with team members and customers to find workable solutions.
05/2016 to 02/2019 Clinical Lead - Rehabilitation Ati Physical Therapy | Lacey, WA,
  • Achieved Lead Clinical Therapist position by increasing active client base from 2%-30% of a 150 bed assisted living facility through successful recruitment, sales, and marketing techniques.
  • Performed daily case management of minimum of 13 clients weekly.
  • Facilitated seamless execution of care plans by leading weekly huddles between all clinicians for case management purposes.
  • Hosted networking events, wellness fairs, health screenings, provided health coaching and consulting to expand client base.
  • Supervised staff and conducted performance reviews for corrective action planning to ensure optimal productivity and best practices.
  • Completed documentation and utilization reviews to improve utilization of therapy services.
  • Collaborated with various healthcare professionals to plan rehabilitation programs.
02/2017 to 12/2017 Clinical Consultant Nike Ease Competition | City, STATE,
  • Recognized as a national semi-finalist (top 3% of all submissions) by Nike Selection Committee.
  • Provided clinical research and development of hands free footwear product with a co-located team.
  • Independently completed extensive scientific literature review, analysis of product design, provided scientific data report in clear and concise format.
  • Provided insight to ways of utilizing evidence-based practices and improve clinical standards.
  • Facilitated communication between technical and clinical professionals.
  • Gathered and evaluated key performance indicators to accurately assess clinical conditions.
  • Improved customer satisfaction by finding creative solutions to problems.
08/2011 to 06/2016 Occupational Therapist Rochester Regional Health System | City, STATE,
  • Evaluated client to create individual and personalized treatment plans to complement abilities and recovery goals of each patient.
  • Tracked all incoming patient information, intervention plans and patient responses to treatment.
  • Complete billing in timely and effective manner while following state and federal governmental regulation requirements.
  • Worked with interdisciplinary teams to provide comprehensive treatment and client support.
  • Maximized efficiency by spearheading the Grievance Workflow Committee to create effective problem report and resolution.
  • Provided emotional support to patients adjusting to new cognitive and physical limitations.
  • Reduced process lags by efficiently educating new employees on facility protocols and operational best practices.
Education and Training
Expected in 2014 Master of Science | Occupational Therapy D'Youville College, Buffalo, NY GPA:
Expected in 2011 Bachelor of Arts | Health And Human Services SUNY At Buffalo, Buffalo, NY GPA:

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Resume Overview

School Attended
  • D'Youville College
  • SUNY At Buffalo
Job Titles Held:
  • Director of Rehabilitation
  • Clinical Lead - Rehabilitation
  • Clinical Consultant
  • Occupational Therapist
  • Master of Science
  • Bachelor of Arts