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director of rehabilitation technology virtual sv resume example with 17+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Results-focused Institutional Research professional with strength in data analytics and research methodology. Proactive leader with strengths in communication and collaboration. Proficient in leveraging multiple data sources and data analytic knowledge to promote changes in organizational structure and ensure the best outcome for students. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Research and Analysis
  • Research Protocol Development
  • Data Mining
  • Quality Analysis
  • Data Collection and Analysis
  • Data Analytics
  • Data Management
  • Financial Forecasts
  • SQL
  • Tableau Reports
  • Predictive Analytics
  • SPSS
  • Microsoft Office
  • Project Management
  • Planning and Coordination
  • Complex Problem Solving
  • Team Management

Most Recent Publications and Scholarly Projects:

● Claire, D., & Mhamed, AA.S. (2023). Bibliometric analysis of DEIA terms in global higher educational institutions. Draft manuscript.

● Claire, D., & Rorissa, A. (2021). The use and impact of metadata in civil cases. First Monday, 26(8). DOI: https:// doi.org/10.5210/fm.v26i8.11605

● Claire, D., & Rorissa, A. (2021). The need for addressing multilingualism, ambiguity and interoperability for visual resources management across metadata platforms. First Monday, 26(1). DOI: https:// doi.org/10.5210/fm.v26i1.10378

Experience
02/2017 to Current Director of Rehabilitation-Technology & Virtual Sv Genesis Healthcare System | City, STATE,
  • University key holder for the Integrated Postsecondary Education Data System (IPEDS)
  • Set new student enrollment goals for internships needed in order to meet financial projections
  • Provide information to university partners auditors on a semester basis
  • College lead for CIVITAS, advanced artificial intelligence persistence prediction software
  • Create interactive college dashboards using Tableau
  • Coordinate all student and employee surveys
  • Manage all state reporting for the organization and university partners
  • Statistical reporting on demand for President, Board of Trustees, Provost, Vice Presidents, Deans, Department Chairs, and other decision makers
  • Identify initiatives that have the greatest impact on student success and make recommendations to stakeholder
  • Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
01/2006 to 05/2023 Founder, CEO and Consultant Clear Speech Works, LLC | City, STATE,

● Provide in-depth criterion-based linguistic assessments and teaching for international English as a Foreign Language/SLA courses. Copyrighted program development author; provide inservices, workshops and webinars in conjunction with stakeholders using various pedagogical approaches via live and asynchronous LMS and videoconferencing platforms for Fortune 500 Companies, primary schools, non-profit organizations, the Vatican, the Dioceses of NY, and professionals.

● Provide project management for the creation and implementation of functional design changes, new DEI programs for HR, healthcare and higher educational organizational programming, digital marketing and communications, as well as grant proposals.

● Create original instructional, DEI and ADA compliant multimedia LMS content; Attend ADA meetings.

● Provide front line, Medicare and Medicaid billable SLP healthcare services within community-based facilities.

● Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.

● Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.

●Directed market expansions to propel business forward, meet changing customer needs.

● Identified new revenue generation opportunities to maximize bottom-line profitability.

● Built productive relationships with industry partners and competitors to support strategic business objectives.

● Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.

10/2020 to 02/2022 Workforce Development STEM Coordinator SUNY Hudson Valley Community College | City, STATE,
  • University key holder for the Integrated Postsecondary Education Data System (IPEDS)
  • Notified employers and community organizations of workforce development programs and services.
  • Oversaw job seeker aptitude and interest testing, reviewed results with job seekers and presented suitable career alternatives.
  • Provided special assistance to military veterans, aided in translating current skillset from military to civilian and offered complete career development and placement support.
  • Administered information and education to community and employers about available programs.
  • Managed and submitted state mandated reporting
  • Managed the college strategic plan data system
  • Created college financial audit information and reports
  • Created enrollment forecast models for the college and remote locations
  • Setup and administered financial reporting software and budget reports
  • Worked with academic and non-academic offices in order to complete program review and assessment
  • Setup and administered course assessments
  • Completed guidebook and external surveys
  • Statistical reporting on demand for Provost, Vice Presidents, Deans, Department Chairs, and other decision makers
  • Monitored progress towards college goals and provide feedback to process owners
03/2020 to 01/2022 Lead Instructional Content Designer SUNY HVCC | City, STATE,


  • Projected future enrollment and institutional milestones leading to the second consecutive year of passing all state guidelines and requirements
  • Participated in Middle States Accreditation process
  • Created and managed a streamlined process to review programs on campus efficiently
  • Identified future problems and formulate acceptable solutions while establishing working relationships with many groups on campus
  • Statistical reporting on demand for Provost, Vice Presidents, Deans, Department Chairs, and other decision makers
  • Planned and monitored implementation of technology-based learning programs.
  • Created curricula, research topics and conceptualized course format, subject matter and presentation.
  • Delivered private instruction to adult learners in variety of fields on leadership development, professional writing, business communication and delivery of proposals and presentations.
  • Contributed to development of comprehensive employee training courses.
  • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
  • Targeted diverse learning modalities in development of new course content and training programs.
  • Provided job analysis in line with instructional design principles for successful mentoring.
  • Collaborated with administrators to determine course objectives.
  • Provided subject matter expertise on all courses, materials and lesson plans.
  • Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally.
  • Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
Education and Training
Expected in 01/2025 to to Ph.D. | Organizational Leadership SUNY Empire State University, Saratoga Springs, NY, GPA:
  • 4.0 GPA
Expected in 05/2019 to to Master of Science | Information Science SUNY Albany, Albany, NY, GPA:


  • 4.0 GPA
Expected in 05/2002 to to Master of Arts | Communication Sciences St. John's University, Jamaica, NY GPA:

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Resume Overview

School Attended

  • SUNY Empire State University
  • SUNY Albany
  • St. John's University

Job Titles Held:

  • Director of Rehabilitation-Technology & Virtual Sv
  • Founder, CEO and Consultant
  • Workforce Development STEM Coordinator
  • Lead Instructional Content Designer

Degrees

  • Ph.D.
  • Master of Science
  • Master of Arts

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