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director of rehabilitation services resume example with 17+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

A responsible Occupational Therapist who takes pride in work. I provide quality treatments to the best of my ability. An honest, caring individual who interacts well with the public and has good communication skills. Works well with speech and physical therapy as well as all others involved to ensure the patient is getting the best quality treatment. Has over 16 years of experience working with geriatrics, MR/DD, pediatrics, home health, and outpatient setting. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Skills
  • Budgeting
  • Documentation
  • Financial management
  • Insurance
  • Director
  • Care coordination
  • Acute and rehabilitative care
  • Marketing
  • Conduct team Meetings
  • Scheduling
  • Team management
  • Operational improvement
  • First Aid/CPR
  • Supervision
  • Customer service
  • Goal setting proficiency
Experience
11/2020 to Current Director of Rehabilitation Services North Country Hospital | Newport, VT,
  • Evaluated effects of treatment at various stages, adjusting treatments to achieve maximum benefits.
  • Conducted annual performance appraisals for therapy staff, conferring with regional director on performance and merit reviews.
  • Formulated individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
  • Increased weekly average patient visit volume 100% through efficient scheduling along with identification and targeting of at-risk patients.
  • Administered proper oversight of expenses, including overtime, productivity and staff utilization to optimize revenue and profitable growth.
  • Promoted new program development with focus on functional outcomes to improve quality of life of patients served.
  • Diversified facility offerings by adding services such as walk to dine, contracture management, fall recovery programs
  • Participated in team meetings with department heads to discuss census information, admissions and discharges for residents.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • PDPM AND PDGM mastery
06/2020 to Current Occupational Therapist Advisacare | Shelby, MI,
  • PAM hospital-, OT.
  • Documented patient treatment plans and recovery progress.
  • Tracked all incoming patient information, intervention plans and patient responses to treatment.
  • Consulted with patients to assess conditions, obtain histories and discuss objectives.
  • Educated patients on therapy treatment plans and long-term recovery goals for physical, speech and cognitive progress.
  • Improved customer satisfaction by finding creative solutions to problems.
05/2020 to Current Occupational Therapist Advisacare | South Haven, MI,
  • Homehealth therapy as an independent contractor.
  • Managed caseload of multiple sessions weekly using various types of therapies and approaches.
  • Tracked all incoming patient information, intervention plans and patient responses to treatment.
  • Provided emotional support to patients adjusting to new cognitive and physical limitations.
  • Documented patient treatment plans and recovery progress.
  • Worked with interdisciplinary teams to provide comprehensive treatment and support.
  • Personalized treatment plans to complement specific abilities and recovery goals of each patient.
  • Assessed physical, mental and vocational statuses of clients to develop rehabilitation plans.
  • Supervised staff and conducted performance reviews for corrective action planning to ensure optimal productivity.
  • Supported executive-level management by offering feedback on strategy, program and initiative effectiveness.
06/2018 to Current Home Health Occupational Therapist Aveanna Healthcare | Chambersburg, PA,
  • Home health therapy as an independent contractor.
  • Managed caseload of multiple sessions weekly using various types of therapies and approaches.
  • Tracked all incoming patient information, intervention plans and patient responses to treatment.
  • Provided emotional support to patients adjusting to new cognitive and physical limitations.
  • Documented patient treatment plans and recovery progress.
  • Worked with interdisciplinary teams to provide comprehensive treatment and support.
  • Personalized treatment plans to complement specific abilities and recovery goals of each patient.
  • Assessed physical, mental and vocational statuses of clients to develop rehabilitation plans.
  • Supervised staff and conducted performance reviews for corrective action planning to ensure optimal productivity.
  • Supported executive-level management by offering feedback on strategy, program and initiative effectiveness.
02/2012 to 05/2020 Director of Rehabilitation Services Post Acute Medical | Kyle, TX,
  • Evaluated effects of treatment at various stages, adjusting treatments to achieve maximum benefits.
  • Conducted annual performance appraisals for therapy staff, conferring with regional director on performance and merit reviews.
  • Formulated individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
  • Increased weekly average patient visit volume 100% through efficient scheduling along with identification and targeting of at-risk patients.
  • Administered proper oversight of expenses, including overtime, productivity and staff utilization to optimize revenue and profitable growth.
  • Promoted new program development with focus on functional outcomes to improve quality of life of patients served.
  • Diversified facility offerings by adding services such as walk to dine, contracture management, fall recovery programs
  • Participated in team meetings with department heads to discuss census information, admissions and discharges for residents.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • PDPM AND PDGM mastery
02/2010 to 11/2012 Director of Rehabilitation Hca | Antioch Tn, TN,
  • Managed a team of 15 therapists.
  • Training team members, facilitating interdisciplinary meetings, coordination of planners, scheduling, financial management and budgeting, insurance requests, documentation review, development of statistical service data and tracking current industry trends, Marketing , creation of systems to improve work flow.
  • Coordination of vendors for DME.
  • Primary Director of rehabilitation services to an average daily census of 60 patients.
  • Promoted new program development with focus on functional outcomes to improve quality of life of patients served.
  • Conducted annual performance appraisals for therapy staff, conferring with regional director on performance and merit reviews.
  • Formulated individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
  • Monitored and assisted both occupational and physical therapists and speech therapist during treatments.
  • Recognized by management for providing exceptional customer service.
  • Improved profit margins by streamlining operations and workflow
01/2008 to 11/2010 Staff Occupational Therapist Taylorville Memorial Hospital | Petersburg, IL,
  • Provided emotional support to patients adjusting to new cognitive and physical limitations.
  • Adjusted treatment plans based on in-progress evaluations and patient satisfaction.
  • Personalized treatment plans to complement specific abilities and recovery goals of each patient.
  • Educated patients on therapy treatment plans and long-term recovery goals for physical, speech and cognitive progress.
  • Recognized by management for providing exceptional customer service.
02/2006 to 11/2008 Inpatient Rehab – Staff Therapist Medical Center Of Plano | City, STATE,
  • Adjusted treatment plans based on in-progress evaluations and patient satisfaction.
  • Managed caseload of multiple sessions weekly using various types of therapies and approaches.
  • Personalized treatment plans to complement specific abilities and recovery goals of each patient.
  • Documented patient treatment plans and recovery progress.
  • Educated patients on therapy treatment plans and long-term recovery goals for physical and cognitive progress.
11/2005 to 10/2006 Subacute Rehabilitation- Staff Therapist Memorial Herman Hospital Rehab | City, STATE,
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Educated patients on therapy treatment plans and long-term recovery goals for physical, speech and cognitive progress.
  • Consulted with patients to assess conditions, obtain histories and discuss objectives.
  • Selected effective treatment plans in line with personal goals for home, school or work life.
  • Documented patient treatment plans and recovery progress.
  • Worked with interdisciplinary teams to provide comprehensive treatment and support.
Education and Training
Expected in 2004 to to Bachelor of Science | Occupational Therapy The University of Texas Medical Branch, Galveston, TX GPA:
Expected in to to | Psychology Texas Tech University, Lubbock, TX GPA:
Activities and Honors

Medical professional degree in Occupational therapy with Proficient skills. Provided numerous specialized equipment evaluations and prepared numerous justification reports to Medicare, Medicaid, and private insurance companies, with a very good record of clients obtaining equipment Design and execute treatment plans for patients across the lifespan rehabilitating from trauma, injury, or illness. Recommend changes and interventions in patients’ home or work environments. Provide education to patients and caregivers through clear oral and written means. Supervise, educate, and evaluate multiple COTAs. Document using computerized documentation system- Rehab optima, Casamba. Out patient therapy experience, Inpatient rehabilitation, Texas Board certified Occupational therapist, Case management skills with the insurance companies for therapy approvals. Home health therapy experience for 4 years(PRN) Leadership -Rehab team Management-scheduling-Budgeting and financial management -insurance , Medicare , Medicaid-Billing, Documentation review Recommended adaptive devices to assist with mobility and daily tasks like eating and functioning more independently. Showed patients how to properly use the equipment.

Professional references will be provided upon request

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Resume Overview

School Attended

  • The University of Texas Medical Branch
  • Texas Tech University

Job Titles Held:

  • Director of Rehabilitation Services
  • Occupational Therapist
  • Occupational Therapist
  • Home Health Occupational Therapist
  • Director of Rehabilitation Services
  • Director of Rehabilitation
  • Staff Occupational Therapist
  • Inpatient Rehab – Staff Therapist
  • Subacute Rehabilitation- Staff Therapist

Degrees

  • Bachelor of Science
  • Some College (No Degree)

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