director of patient care services hospice resume example with 20+ years of experience
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
My name is Jessica Claire, and I am writing to express my interest in the FNP position. Compassionate and dedicated Registered Nurse and Family Nurse Practitioner seeking a FNP position in your center. With over 29 years of clinical experience in diverse settings, offering excellent patient assessment skills and a dedication to providing holistic, high-quality care. I am passionate about building relationships with patients to create a sense of trust and care. My background as a registered nurse has been primarily in the surgical setting and mostly Post Anesthetic Care Unit. I have thoroughly enjoyed working with patients in vulnerable moments of their life, being in pain, recovering from their surgery. After gaining experience for 29 years, I decided to further my education and graduated from the United States University on August 22, 2022 with Master’s degree in Nursing with family nurse practitioner as my specialty. With my background in surgical renal transplant unit for five years, emergency room for two years, urology unit for four years, and PACU for 15 years paired with my years of excellent work and academic attainments from the Philippines, Cambridge, England, and the United States, I am a well-deserved candidate to represent the institution. My experience as a nurse in three different countries, taught me great lessons about multi diverse culture.
As a licensed Family Nurse Practitioner, I am to provide competent, well-rounded care to my patients in the Urgent Care. It’s critical for an Urgent Care NP to know when to intervene and when to not intervene, to help family and caregivers and even the patient themselves understand, and to always focus on the patient and their family in acute critical situations. When I care for someone, I enter a relationship with them that is mutually agreed upon. I firmly believe that patients are the driving force behind their own health care. One of my goals is to help them maintain a healthy lifestyle and improve their health. In addition to being able to educate them about their current state, I also aim to provide them with the necessary tools and resources to make informed decisions. Quality is additionally a major aspect of my practice, as it involves making sure that I always treat them as if they were my own family. With my passion and determination, I would be honored to be part of your organization and contribute to the excellence of your team.
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Hca – Margate, FL
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained records management system to process personnel information and produce reports.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Recruited, hired and trained new medical and facility staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Northwestern Medicine – Oak Park, IL
- Obtained patients' medical histories and presenting problems to inform of diagnosis and treatment plan.
- Reviewed patient's medical history and laboratory data for abnormalities and completeness and delivered informed follow-up.
- Evaluated and treated sexually transmitted diseases.
- Triaged new cases and delegated workflow to team of [Number] [Job title]s.
- Advised and educated patients regarding hygiene, diet and effective disease prevention methods.
- Ordered and executed diagnostic tests and analyzed diagnostic images to investigate patient conditions.
- Delivered primary care for patients and handled diagnosis, treatment, referral for consultation or specialty services, follow-up care, evening urgent care call and on-call emergency consultation.
- Improved patients' wellbeing by advising on medical and lifestyle issues impacting current health.
- Checked and repaired wounds with techniques such as liquid skin, sutures and bandages.
- Wrote detailed examination reports and diagnostic codes to submit to insurance companies.
- Developed treatment plans based on clinical experience and knowledge
- Educated patients on strategies for chronic disease prevention.
- Analyzed test results and information gathered during examinations to properly diagnose illnesses or diseases.
- Communicated, updated and advocated care plans to patients and family.
- Worked with multiple healthcare disciplines to manage patient care.
- Treated and monitored wounds using liquid skin, sutures and bandages.
- Educated patients on procedures, treatment plans, medications and preventive measures.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained records management system to process personnel information and produce reports.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Recruited, hired and trained new medical and facility staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Instructed and counseled patients to comply with prescribed medical or physical regimens, medications, health maintenance and addiction treatment.
- Managed pharmacological and non-pharmacological treatment of various disorders and diseases.
Redlands Community Hospital – City, STATE
- Evaluated patients recovering from surgeries and coming out of anesthesia
- Completed direct patient care tests to determine current conditions, responses and needs
- Administered medications to manage the progression off anesthesia medications, deal with side effects and promote recovery
- Monitored patient pain levels and administered medication to diminish patient discomfort.
- Evaluated assigned patients to effectively plan, implement and document skilled nursing care
- Utilized effective communication skills to educate patients and family members on side effects from both surgery and anesthesia.
- Helped patients regain independence with clear recovery goals and guidance.
- Evaluated patients recovering from surgeries and coming out of anesthesia.
- Delivered individualized care to post-operative patients by monitoring pain levels, checking vital signs and explaining next steps to recovery.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Redlands Community Hospital – City, STATE
- Administer Moderate Sedation
- Improved patient health, wellness, and outcomes through proactive education on conditions and optimal lifestyle choices
- Listened to patients' concerns, current symptoms, and medical histories to triage health issues
- Initiated treatments, preventive measures and rehabilitative strategies based on medical needs of each patient
- Reached out to patients to convey lab results and provide care instructions.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Observed strict safety measures, including checking medication dosages before administration to patients.
Cambridge University Hospital – City, STATE
- 1000 bed capacity, level 1 trauma center. Recovers patients under General Surgery, Neurology, Eye Recovery, Plastics, Maxillo-Facial, Oncology, Orthopedics, OB/Gynae, Urology, Plastic, Renal Transplant and Trauma
- 6 fast-track bed of overnight intensive recovery, Level 2 to 3 patient care, with invasive BP monitoring. One nurse to two patients
- Helped patients regain independence with clear recovery goals and guidance.
- Utilized effective communication skills to educate patients and family members on side effects from both surgery and anesthesia.
- Supported physicians completing patient examinations and procedures.
- Delivered individualized care to post-operative patients by monitoring pain levels, checking vital signs and explaining next steps to recovery.
- Evaluated patients recovering from surgeries and coming out of anesthesia.
- Monitored patient pain levels and administered medication to diminish patient discomfort.
- Completed direct patient care tests to determine current conditions, responses and needs.
- Employed nursing best practices and clinical judgment to continuously evaluate patients' progress and employed intervention to achieve desired outcomes.
- Administered medications to manage progression off anesthesia medications, deal with side effects and promote recovery.
- Evaluated assigned patients to effectively plan, implement and document skilled nursing care.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Cambridge University Hospital – City, STATE
- Distributed assignments to RNs, LPNs and resident advisors, guided work and delivered training to promote proper care standards for patients.
- Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
- Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
- Built and maintained strong working relationships between nursing department and other disciplines.
- Coordinated, tasked and supervised nurses and ancillary staff based on staffing requirements.
- Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals
- Supported physicians and consultants with tests and procedures.
- Assessed and assisted patients with diverse range and comorbid chronic diagnoses.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Coordinated and performed patient admissions, transfers and discharges.
- Directed unit staff and promoted quality care for diverse patients.
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
- Organized and delegated tasks during rapid response and high-pressure code situations.
- Oversaw medication administration, monitored distribution and documented responses.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
National Kidney And Transplant Institute – City, STATE
- Responded quickly to codes and coordinated efficient and skilled care.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Stabilized patients, determined health needs and provided direct patient care.
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Performed triage on incoming patients and determined severity of injury and illnesses.
- Rendered direct patient care by stabilizing patients and determining course of action based on triage.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Treated patients by administering various types of medications and therapies.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Treated patients suffering from trauma, acute chest pain, respiratory failure and drug overdoses.
- Managed complete processing of patients from initial admission to discharge.
- Instructed patients and caregivers or friends on proper care of injuries after treatment, educating on proper medication use, dressing changes and signs of complications.
- Assisted licensed physicians in treating or evaluating patients as required to support treatment logistics and document cases in real time.
- Collaborated with anesthesiologists to determine and administer safe and effective doses of pain reduction medications.
National Kidney And Transplant Institute – City, STATE
- Prioritized patient care for assigned critically ill patients, based on assessment data or identified needs.
- Post Renal Transplant patients
- Set up, maintained and calibrated medical laboratory equipment.
- Monitored patients' fluid intake and output to detect fluid and electrolyte imbalances.
- Obtained specimens or samples for laboratory work.
- Evaluated patients' vital signs or laboratory data to determine emergency intervention needs.
- Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
- Audited patient charts in real-time, verifying accuracy and completion of information.
- Organized and delegated tasks during rapid response and high-pressure code situations.
United States University - San Diego, CA
- Graduated with Distinction
- 3.91 GPA
- Member of Sigma Theta Tau Honor Society, Inducted 2022
- Capstone Project: Multimodal Pain Management in Recovery.
The use of opioid drugs for treating acute pain has significantly escalated over the past two decades. This has led to an increase in the number of opioid-induced side effects. The rising number of outpatient opioid prescriptions has also raised concerns about the potential of addiction. The use of multimodal analgesia during the post-operative period will help reduce the over-dependence on opioids and prevent opioid-related adverse events, decrease the contribution of providers to the opioid crisis, reduction in post-operative morbidity and mortality, and patient experience improvement in pain control and reduction in healthcare costs.
Adventist University of The Philippines -
American Association of Nurse Practitioner - Member
Sigma Theta Tau Honor Society Alpha Beta Eta Chapter Inducted – April 2, 2022
- Adventist University of the Philippines - Deans list for four years
- United States University – MSN FNP – Honors (with distinction), Family Nurse Practitioner
- Number of Clinical Hours: 540 total clinical hours
- Dean’s List – Adventist University of the Philippines
- Employee of the Month – National Kidney and Transplant Institute, Philippines
- Employee of the Month – Cambridge University Hospital, England
- Missionary/Charity Trip/Free clinics – Philippines several times in early 2000
California Nurse Practitioner License - 95023144
California Registered Nurse License – 95165414
NPI - 1891403853
DEA - MR7937088
NIH Stroke Scale - October 2024
Basic Life Support - October 2024
Advance Cardiovascular Life Support - October 2024
Pediatric Life Support - October 2023
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Resume Overview
School Attended
- United States University
- Adventist University of The Philippines
Job Titles Held:
- Director of Patient Care Services - Hospice
- Family Nurse Practitioner, Urgent Care
- PACU Nurse
- Gastrointestinal Nurse
- PACU Nurse – Night Charge Nurse
- Urology Ward – Charge Nurse
- Staff Nurse
- Charge Nurse, Renal and Transplant Unit
Degrees
- Master of Science
- Bachelor of Science
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