Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Hardworking and reliable person with strong ability in working with people of all ages. Proactive and punctual with team-oriented mentality.

Proven history of fostering others to meet team, individual and management objectives.

Enthusiastic individual with skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Communications
  • Organization
  • Planning and coordination
  • Team building
  • First Aid/CPR
  • Customer service
  • Problem resolution
  • Relationship development
  • Supervision
Education and Training
University of Cincinnati Cincinnati, OH, Expected in 06/1980 Bachelor of Science : Nursing - GPA :
Certifications
  • CPR certified
Experience
Roze Room Hospice - Director of Patient Care Services
Reseda, CA, 09/2018 - 01/2020
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
  • Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
  • Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Monitored development, implementation and updates of individualized care plans.
  • Participated in meetings with department heads to discuss census information, admissions and discharges for residents.
  • Communicated with patients with compassion while keeping medical information private.
  • Solicited medical history information from patients to provide the best and most effective medical advice.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive changes.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Adventist Health Nw - Director of Nursing StarCare HH Then Accolade HH
Los Angeles, CA, 01/2000 - 08/2018
  • Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
  • Restructured patient satisfaction surveys to cover every step of patient journey to understand what matters most to every patient.
  • Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Budgeted, managed and scheduled staff of nurses/therapist/aides, fostering environment supportive of both family and patients.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
  • Monitored development, implementation and updates of individualized care plans.
  • Communicated with patients with compassion while keeping medical information private.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Participated in meetings with department heads to discuss census information, admissions and discharges for residents.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Educated patients and families on treatment strategies and at-home care.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Consistently assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
StarCare Home Health - Registered Nurse Field Case Manager
City, STATE, 03/1991 - 01/2000
  • Ensured that physicians were kept in the loop and notified of all changes in patients' conditions.
  • Utilized learned nursing skills for wound care, vital sign checking and medication assistance.
  • Developed care plans, covering goals based on nursing diagnosis and incorporating therapeutic, preventive and rehabilitative nursing actions.
  • Asked open-ended questions and delivered high level of attention to reliably assess patients' conditions.
  • Provided home health aide care providers with training, guidance, support and supervision to achieve objectives.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Maintained adequate unit supplies to meet expected patient demands.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Answered patient questions and provided take-home materials for further information.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.

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Resume Overview

School Attended

  • University of Cincinnati

Job Titles Held:

  • Director of Patient Care Services
  • Director of Nursing StarCare HH Then Accolade HH
  • Registered Nurse Field Case Manager

Degrees

  • Bachelor of Science

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