High-performing Manager with 20 + years of healthcare experience in hospital and Long term care / assisted living as a Regional Director Of clinical services and Director of nursing I have excellent communication skills demonstrated by diverse work experience and ability to interact with surveyors and state and federal auditors.
Established New Geriatric program , assisted with design of the building to open house and implementation of new programming,
Interviewed, offered, hired and staffed for new 72 bed psychiatric unit.
established and implemented a formalized psychiatric Education and orientation for new hire nurses, to include all aspects of psychiatric nursing language, interventions, therapeutic communications and outcomes. Maintained this process monthly for all new hires.
Conducted mandatory training for all staff for state and federal guidelines, and mandates.
Ensured there was a continuous quality improvement activity in the units. and setting priorities to identify and resolve service based issues.
Assessed for process , structure and outcome for every patient, re-educated staff regarding outcomes when necessary.
participated in MANDT training for aggressive and non aggressing patients.
Payroll for over 100 employees including all disciplines using the Kronos system.
assessed the need for , ordered and obtained and interpreted appropriate lab tests regarding patient's medication levels for psychiatric medications, reviewed this daily with nurse practitioner.
Maintained compliance with all local, state and federal and licensing rules and regulations associated with licensure of the building as it pertained to clinical and risk management issues.
Trained all Directors and staff on HIPAA, OSHA as well as State survey guidance and issues. Assisted in process of answering deficiencies and reviewing documents before being sent to the state for accuracy and compliance.
oversaw community staff to perform health assessments on all new resident's upon admission and assure that time lines were met , meeting state and community policy requirements.
Continuous quality improvement activity was compliant and on going in each building by identifying issues and setting goals to resolve service based issues.
Provide community based training to assure the CQI process in place through clinical audit tools.
evaluated staff performance and provided input and feedback and give feedback for staff's evaluation.
Traveled to my regional locations on a rotating basis and during survey's when needed and requested.
Interviewed potential Directors of Clinical Services prior to hire at any community.
committee Member at Brookdale for various continuous strategies for overall improvement of the resident experience.
assessed need for , ordering and interpreting appropriate lab test.
Made rounds with rounding Physicians each week and documented rounds and orders
Monthly end of month orders, checked processed, corrected and sent to pharmacy and placed in charts.
Conducted screenings and assessments on resident's when working the floor as staff nurse
staffed the floor when nurses did not come to work or called in
responsible for staffing nursing unit daily and monthly.
interviewed staff, hired and disciplined according to need.
Chronic patient care assessment monthly summaries and evaluation of day to day care by all staff
In service education for all staff reviewing state and federal guidelines.
Conducted all interviews with potential staff
assured compliance with state and federal guidelines for long term care
provided oversight for independent living unit and was consultant for that unit.
managed the survey process
In service and education for all staff
continuous quality improvement to assure with compliance with state and federal guidelines
Evaluated care of each resident to assure adequate and safe care given
Staffing for entire clinical staff
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