Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced technical training and development professional. Utilize digital learning, design, and technical capabilities. Utilize continuous improvement methodology using agile project management, Serves as technical subject matter expert. Relationship building skills realizing 98% student engagement in 18 week course. Expertly utilize pedagogy. Improves course strength using data analytics measurements. Utilizes inquiry based strategies. Student driven active learning strategies.

Education
Master of Science: Educational Technology, Expected in 2010
-
Strayer University - Rockville, MD
GPA:
Bachelor of Science: Computer Information Systems, Expected in 2007
-
Strayer University - Rockville, MD
GPA:
Certificate: Remote Adult Education, Expected in 08/2021
-
Walden University - ,
GPA:
Skills
  • Process Development
  • Technical Training
  • Agile Project Management
  • Organized And Efficient
  • Ability To Travel
  • Project Management
  • E-Learning Platforms
  • Administration of learning systems
  • On-The-Job Training expert
  • SharePoint
  • Blackboard and Canvas, Schoology
  • Articulate 360
  • Adobe Creative Cloud
Work History
Digital Marketing Instructor, 09/2020 - Current
Coding Dojo Burbank, CA,
  • Increased cohort technical fluency by 89% within the first 9 weeks of course.
  • Executes technical strategies, analytics, design, social media, campaign development.
  • Align Agile project concepts to 100% of all training and development.
  • Instructs Google Analytics, WordPress, HTML, JavaScript, Adobe Cloud, Salesforce, Joomla.
  • Utilize Blackboard, Canvas, Google collaboration tools.
  • Earns an average of 4.9 out of 5 for instructor engagement and knowledge, and class pace.
  • Provide on-demand technical support and guidance experiences.
  • Teaches marketing automation using Eloqua, Salesforce, MS Dynamics, CRM, Microsoft Office.
DIGITAL MARKETING TECHNICAL CONSULTANT, 03/2015 - Current
Association Headquarters, Inc. Alexandria, VA,
  • Responsible for performance measurement, strategic planning, training and execution of digital marketing initiatives.
  • Conducts technical training and development needs assessments.
  • Utilize advanced pedagogy including activities, discussions and demonstrations, chat feature.
  • Provides SME knowledge training for Enterprise software.
  • Employs instructional techniques to retain staff interest and maximize technical capabilities.
  • Improves staff technical levels from low to advanced competencies through guided training individual and whole group.
  • Deploys communication, writing newsletters, updates, websites, intranet.
  • Performed training for 100 international staff members to adopt enterprise technologies.
  • 100% Follow-up and evaluate training initiatives and provided measurement results.
DIRECTOR OF DIGITAL MARKETING, 08/2013 - 02/2015
AIG Life And Retirement City, STATE,
  • Implemented agile project management.
  • Executed systems development and technical cross-functional training initiative.
  • Experienced with learning delivery software
  • Trained fifty executives, team members and remote partners on enterprise system.
  • Accomplished 100% completion of staff training content management systems to ensure thorough back up capabilities within first six months.
  • Led integration and migration of websites with a 99% error free outcome.
  • Directed launch of new projects, resulting in 100% error free outcome.
  • Eliminated redundancy of systems and streamlined processes by establishing job request system in 3 months with 0% errors.
  • Deepened relationships with constituents and service providers.
  • Programed advanced digital features for product specific digital assets.
  • Produced metrics for campaigns to show increased performance.
  • Increased efficiency of complex web-based production by 50% within one year.
DIRECTOR OF WEB COMMUNICATIONS, 08/2011 - 08/2013
The University Of Texas City, STATE,
  • Created web-based student engagement marketing process.
  • Produced strategic technical process for The Office of The President, News and Information, and Institutional Advancement.
  • Inspired freshman as orientation instructor.
  • Utilized current digital assets; improved message, design and navigation to streamline campus wide engagement
  • Successfully implemented technical system to function with 100% efficiency;
  • Organized interactive, newly branded web-site.
  • Improved 1,000 University Advancement Raiser's Edge records.
Affiliations

American Association for Adult and Continuing Education

Texas Association for Literacy and Adult Education

Certifications

EC-6 Texas Teacher Certification

ESL Supplemental Texas Teacher Certification

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School Attended

  • Strayer University
  • Strayer University
  • Walden University

Job Titles Held:

  • Digital Marketing Instructor
  • DIGITAL MARKETING TECHNICAL CONSULTANT
  • DIRECTOR OF DIGITAL MARKETING
  • DIRECTOR OF WEB COMMUNICATIONS

Degrees

  • Master of Science
  • Bachelor of Science
  • Certificate

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