Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Training and development professional consistently rewarded for success in global learning, design, and operational improvements. Experience in online instructional development and class management procedures positively impacting overall employee growth. Expert use of teaching pedagogy. A history of improving course strength and modernizing instruction with a forward-thinking approach to education. Experience in understanding of traditional and contemporary methodologies, instructional strategies, and materials offerings.

Education
Master of Science: Educational Technology, Expected in 2010
-
Strayer University - Rockville, MD
GPA:
Bachelor of Science: Computer Information Systems, Expected in 2007
-
Strayer University - Rockville, MD
GPA:
Certificate: Remote Adult Education, Expected in 08/2021
-
Walden University - ,
GPA:
Skills
  • Adobe Creative Suite
  • Articulate
  • Microsoft Office, TEAMS, Sharepoint
  • De-Escalation Techniques
  • Learning Programs
  • Staff Development
  • Personnel Recruitment
  • Policies And Procedures
  • New Hire Orientation
  • Instructional Methods
  • Knowledge Of Business
  • Career Development
  • Professional Development
Work History
Digital Marketing Instructor, 09/2020 - Current
Coding Dojo Burbank, CA,
  • Leads transformative learning experience in global strategies, analytics, design, social media, campaign development. Use project implementation concept.
  • De-escalation activities within cohort.
  • Instructs Google Analytics, WordPress, HTML, JavaScript, Adobe Cloud, SalesForce, Joomla
  • Blackboard, Canvas, Google collaboration tools to enhance student productivity.
  • Earns an average of 4.9 out of 5 for instructor engagement and knowledge.
  • Provide on-demand support to technical questions and guidance requests.
  • Marketing Automation: Eloqua, Salesforce, MS Dynamics, CRM
DIGITAL MARKETING TECHNICAL CONSULTANT, 03/2015 - Current
Amda College New York, NY,
  • Responsible for performance measurement, strategic planning, training and execution of global training initiatives.
  • Conducts global training and development needs assessments.
  • Implements teaching methods such as activities, discussions and demonstrations.
  • Provides SME knowledge training for Enterprise software.
  • Employs instructional techniques to retain staff interest and maximize learning.
  • Improves staff technical levels from null to advanced competencies through guided training groups, whole group instruction.
  • Deploys advanced communication campaigns such as: newsletters, updates, websites, intranet.
  • Lead over 100 international staff members to adopt new technologies.
  • Follow-up and evaluate training initiatives and provided measurement results.
DIRECTOR OF DIGITAL MARKETING, 08/2013 - 02/2015
AIG Life And Retirement City, STATE,
  • Implementing global digital marketing projects; directly led systems development
  • Technical employee cross-functional training initiative.
  • Created industry specific training using learning delivery software Trained fifty executives, team members and remote partners on new system.
  • Accomplished 100% completion of staff training content management systems to ensure thorough back up capabilities within first six months.
  • Led team with integration and migration of websites with a 99% error free outcome.
  • Developed and directed launch of new projects, resulting in 100% error free outcome.
  • Eliminated redundancy of systems and streamlined processes by establishing job request system in three months with zero errors.
  • Deepened and fostered relationships with constituents and service providers.
  • Defined and deployed advanced digital features for product specific digital assets.
  • Produced reports detailing results of campaigns and impact and performance.
  • Increased efficiency of complex web-based production by 50% within one year.
DIRECTOR OF WEB COMMUNICATIONS, 08/2011 - 08/2013
The University Of Texas City, STATE,
  • Developed, led and implemented creation of web-based marketing efforts geared for student engagement and retention at The University of Texas at Brownsville.
  • Created, analyzed, and reported on strategic digital marketing campaigns for The Office of The President, News and Information, and Institutional Advancement.
  • Served as freshman orientation instructor.
  • Selected Achievements: Leveraged current digital assets and improved message, design and navigation to streamline student engagement via priority enrollment services.
  • Successfully implemented compliance sheriff system to function with 100% efficiency; produced interactive, newly branded web presence with ongoing system change efforts.
  • Executed data cleaning measures and continuance for Raiser's Edge database integral to University Advancement activities.
Affiliations

American Association for Adult and Continuing Education

Texas Association for Literacy and Adult Education

Certifications

EC-6 Texas Teacher Certification

ESL Supplemental Texas Teacher Certification

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School Attended

  • Strayer University
  • Strayer University
  • Walden University

Job Titles Held:

  • Digital Marketing Instructor
  • DIGITAL MARKETING TECHNICAL CONSULTANT
  • DIRECTOR OF DIGITAL MARKETING
  • DIRECTOR OF WEB COMMUNICATIONS

Degrees

  • Master of Science
  • Bachelor of Science
  • Certificate

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