Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated Development Associate with 3 years of focused development work with single non-profit agency. Proven expert at designing and implementing tools and processes for successful fundraising, marketing and donor relations. Thorough event planner and communications professional with great success in assisting the development office to run smoothly and productively.

  • Development activities
  • Volunteer organizations
  • Community relationships
  • Tracking donations
  • Event planning
  • Producing invoices
  • Processing gift acknowledgements
  • Data entry
Development Associate & Events Coordinator, 08/2018 - Current
Intertek West Palm Beach, FL,

· Assisted in direct mail appeals, advertisements and newsletters targeted to donors and prospective donors. Prepared and executed donor correspondence through Constant Contact web service.

· Maintained social media presence through Hoot Suite and agency website through Word Press, offering simple electronic giving and communication options. Social Media platforms included Instagram, Facebook and Twitter.

· Responsible for credit card and check processing from donors using DonorPerfect and Square Up.

· Made appearances at special events as representative of YWCA North Central Indiana to develop new relationships with possible donors and volunteers.

· Devised materials for fundraising programs, uploaded to social media and websites and mailed to former donors. Assisted in design and production of promotional materials including brochures, newsletters, and flyers.

· Maintained close communication with agency staff, board and supporters to confirm understanding of actual operations in performing development work.

· Assisted in planning and implantation of fundraising and public relations events that enlisted new donors, strengthened ties with current donors and built community relations.

· Responded with personalized contacts and thank you letters to donors, event attendees and social media followers.

· Coordinated vendors, timelines and budgets for events. Executed invitation mailing and lead committee meetings prior to the events.

· Designed and maintained spreadsheets documenting vendor, facility and guest information. Recommended money-saving strategies for events to bring costs within budget.

· Assisted in writing and implementation of volunteer program policies, procedures, and standards. Managed volunteer files to enable participation in volunteer programs.

· Followed up with staff and managers to assess volunteer needs and opportunities. Selected, trained and mentored over volunteers.

· Developed written procedure for donor database. Recorded all financial and in-kind donations. Continuously updated donor files to maintain accurate mailing lists and donor files.

· Met with clients, past and present, to hear their stories of survival to use at events or donor communications.

Administrative Assistant, 05/2017 - 08/2018
YWCA North Central Indiana City, STATE,
  • Provides support to the Chief Executive Officer and the Board of Directors for YWCA North Central Indiana.
  • Notifies Board Members of upcoming Board meetings, prepares Board packets to be sent out, and polls Board Members concerning attendance. Tracks attendance at Board Meetings. Takes meeting minutes for distribution.
  • Provides support to Board Committees. Notifies Committee Members of Meetings. Ensures adequate attendance. Performs follow-up activities to institute decisions made at Board Committee Meetings. Books meeting rooms and arranges meals as necessary.
  • Ensures all policy revisions approved by the Board are instituted as current policies in policy and procedure electronic folder and policy and procedure manual.
  • Helps prepare agency for agency accreditation, Peer Reviews and other outside inspections.
  • Transcribes Vice President and Managers meeting minutes accurately and in a timely manner.
  • Prepares and updates Employee Manuals for New Hire Orientation. Ensures orientation team receives manual updates.
  • Maintains office calendar to coordinate workflow and use of meeting rooms and company vehicle.
  • Maintains security of building. Maintains confidentiality in all aspects of client, staff and agency information.
  • Serves as the receptionist for the agency and interacts with clients, vendors, donors and visitors. Answers telephones, identifies callers, and transfer to appropriate staff member.
  • Opens, sorts and distributes incoming correspondence, including mail, faxes and email.
  • Scheduling of staff training. Sends notices to staff. Maintains training records.
  • Keep accurate volunteer log information for grant reporting.
  • Ensures all donations are recorded with an In-Kind form and donors are warmly acknowledged when they drop off donations.
  • Researches, prices and purchases office and program equipment and supplies.
  • Files and retrieves organizational documents, records and reports.
  • Creates and modifies documents such as reports, memos, and letters using word processing, spreadsheet, database and/or other presentation software such as Microsoft Office or other programs.
  • Receives and documents monetary donations for Accounting and Development.
  • Sets up new employees with email, phones/voicemail and log-in information.

Employee of the Month - September 2017

Employee of the Year- 2017

Administrative Assistant, Drug Court, 09/2010 - 11/2016
St. Joseph County Probation City, STATE,
  • Tracked information for summary documentation to strengthen case outcomes.
  • Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
  • Direct client relations including checking clients in and out for Probation Officers.
  • Collection of fees for testing and processing of new clients. Processing of payments and daily collections from the drug testing laboratory.
  • Attended court proceedings and documented communication between judicial staff, probation officers and clients.
  • Responsible for the inventorying of laboratory supplies and uploading drug screens daily. Assisted in the collection of urine samples if short staffed.
  • Created Standard Operating Procedures for multiple jobs and responsibility task lists.
  • Prepared minutes for weekly staffing meetings with all department personnel and judiciary members.
  • Responsible for case follow-up and data entry into the St. Joseph County software programs, Wintox, DataEase, Odyssey and COTTS.
  • Assisted in the training of new secretaries.
  • Created and distributed monthly invoices for the laboratory to be sent to outside agencies.
  • Assisted the Chief Probation Officer and Supervising Probation Officers with various projects.
Education and Training
High School Diploma: , Expected in 06/2005
Penn High School - Mishawaka, IN

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  • Administrative Assistant
  • Administrative Assistant, Drug Court


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