Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Performance driven MBA Healthcare Management graduate and professional striving for career growth. Experienced in philanthropy and advancement. Knowledgeable in organizing public health projects at a county level. Highly skilled in coordinating admissions for long-term and skilled nursing facilities. Bilingual in English and Spanish, both at a professional capacity. Certified Lean Six Sigma Green Belt and an Advanced Certificate in Global Healthcare Administration.
Education and Training
Expected in December 2015
MBA: Healthcare Management
Florida International University - Miami, FL
Expected in April 2013
Bachelor of Arts: Political Science
Florida International University - Miami, FL
Minor in Public Administration
Expected in December 2008
Associate of Arts: Political Science
Miami-Dade College - Miami, FL

Business Development    Office Management Business Improvement Processes

Client and Provider Relations    Project Management Government Relations and Liaison

Team Leadership    Departmental Liaison Strategic Planning
Professional Experience
06/2014 to Current
Development Associate Advocates Newton, MA,
  • Promoted from Administrative Assistant to Development Associate and provided support to the Managing Director and Marketing Manager.
  • Continuously developed professional relationships with patrons and prospects of all giving capacities.
  • Manage and book contributions into the institution's system in order to meet the fiscal goals.
  • Strategically plan a successful solicitation schedule through the fiscal year.
  • Coordinate fundraising events for patrons and prospects and produce all necessary materials for events.
  • Organize the Miami Music Association Board meetings and executive committee meetings.
05/2014 to
Typist (Temporary Position) Cvs Health Dublin, CA,
  • Typist for multiple focus groups for a higher-education institute client.
  • Typed the meeting minutes during various focus groups to capture the input of 15-20 participants.
06/2013 to 01/2014
Project Assistant Touchstone Communities San Antonio - Hueb, TX,
  • Assisted Project Coordinators and Directors in grant-funded and in-kind projects.
  • Worked with stakeholders on an indoor feeding program campaign for the homeless and was a liaison in the development of the Miami Safe Routes Clearinghouse application.
  • Responsible for updating and blogging on the organization's website and social media pages.
  • Coordinated meetings and materials for Project Coordinators and Directors.
2009 to 08/2012
Admission Coordinator Johns Hopkins Medicine Glen Burnie, MD,
  • Strategically executed and maintained an ongoing schedule for completing short and long-term care Medicaid applications with the Department of Children & Families and Cares Unit and lowered Medicaid Pending cases under 10% of the total facility census.
  • Coordinate prospective patient admissions with Case Managers and attend to daily referrals.
  • Prepare daily admissions for the facility including all necessary documentation for the Administrator, Director of Nursing, nursing stations and social workers.
  • Complete Pre-Admission Screening for all future residents including their insurance eligibility with experience handling Medicare, Medicaid & HMO members.
  • Prepare weekly and monthly census reports for the Administrator and CEO.
2008 to 2009
Receptionist Trinity Health Systems Inc Velva, ND,
  • Attended and screened incoming calls, and organized all subcontractors' incoming and outgoing documents for ten projects.
  • Prepared all outgoing shipments of blueprints and drawings.
  • Handled and organized the certificates of insurance for all subcontractors.
  • Managed and logged in all confidential contracts between the general contractor and the subcontractor.
  • Experience in engaging and responding to various projects in a fast-paced, service-oriented environment.
  • Demonstrated high-level of abilities of various computer software programs and fluency in using Microsoft Office.
11/2006 to 05/2007
Secretary Metropolitan Government Of Nashville & Davidson County Nashville, TN,
  • Responsible for attending to the needs for all agents and customer representatives, including phone calls, filing personal client information and handling clients needs.
  • Made extensive use of Microsoft Office tools and Quick Quote.
05/2006 to 09/2006
Data Entry Specialist People For The American Way City, STATE,
  • Promoted from Phone Bank Assistant to Data Entry Specialist within two weeks of hire.
  • Responsible for inputting information into the voter's registration database and preparing reports of citizen's information for the executive staff.
  • Phone Banking Assistant - Responsible for attending to registered voters and non-registered citizen's questions; and inputting our callers' information into phone logs in Excel.
  • Assisted in the progress of a local initiative in hopes of registering non-registered voters.
  • Six Sigma Yellow Belt
  • Six Sigma Green Belt
  • Advanced Certificate in Global Healthcare Administration
70 WPM HTML Ivans
     iOS     Keane ClinicalMicrosoft Office
    QuickQuote     Social Media         Tessitura
    Windows    Web Page Design         Word Press

Bilingual Spanish/English - fluent reading and writing.

American College of Healthcare Executives (ACHE) 
Healthcare Executive Student Organization (HESO) 

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School Attended

  • Florida International University
  • Florida International University
  • Miami-Dade College

Job Titles Held:

  • Development Associate
  • Typist (Temporary Position)
  • Project Assistant
  • Admission Coordinator
  • Receptionist
  • Secretary
  • Data Entry Specialist


  • MBA
  • Bachelor of Arts
  • Associate of Arts

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