Performance driven MBA Healthcare Management graduate and professional striving for career growth. Experienced in philanthropy and advancement. Knowledgeable in organizing public health projects at a county level. Highly skilled in coordinating admissions for long-term and skilled nursing facilities. Bilingual in English and Spanish, both at a professional capacity. Certified Lean Six Sigma Green Belt and an Advanced Certificate in Global Healthcare Administration.
Education and Training
Expected in December 2015
MBA: Healthcare Management Florida International University - Miami, FL GPA:
Expected in April 2013
Bachelor of Arts: Political Science Florida International University - Miami, FL GPA: Minor in Public Administration
Expected in December 2008
Associate of Arts: Political Science Miami-Dade College - Miami, FL GPA:
AREAS OF EXPERTISE
Business Development Office ManagementBusiness Improvement Processes
Client and Provider Relations Project ManagementGovernment Relations and Liaison
Team Leadership Departmental LiaisonStrategic Planning
Professional Experience
06/2014 to Current
Development AssociateAdvocates – Newton, MA,
Promoted from Administrative Assistant to Development Associate and provided support to the Managing Director and Marketing Manager.
Continuously developed professional relationships with patrons and prospects of all giving capacities.
Manage and book contributions into the institution's system in order to meet the fiscal goals.
Strategically plan a successful solicitation schedule through the fiscal year.
Coordinate fundraising events for patrons and prospects and produce all necessary materials for events.
Organize the Miami Music Association Board meetings and executive committee meetings.
05/2014 to
Typist (Temporary Position)Cvs Health – Dublin, CA,
Typist for multiple focus groups for a higher-education institute client.
Typed the meeting minutes during various focus groups to capture the input of 15-20 participants.
06/2013 to 01/2014
Project AssistantTouchstone Communities – San Antonio - Hueb, TX,
Assisted Project Coordinators and Directors in grant-funded and in-kind projects.
Worked with stakeholders on an indoor feeding program campaign for the homeless and was a liaison in the
development of the Miami Safe Routes Clearinghouse application.
Responsible for updating and blogging on the organization's website and social media pages.
Coordinated meetings and materials for Project Coordinators and Directors.
2009 to 08/2012
Admission CoordinatorJohns Hopkins Medicine – Glen Burnie, MD,
Strategically executed and maintained an ongoing schedule for completing short and long-term care Medicaid applications with the Department of Children & Families and Cares Unit and lowered Medicaid Pending cases under 10% of the total facility census.
Coordinate prospective patient admissions with Case Managers and attend to daily referrals.
Prepare daily admissions for the facility including all necessary documentation for the Administrator, Director of
Nursing, nursing stations and social workers.
Complete Pre-Admission Screening for all future residents including their insurance eligibility with experience handling
Medicare, Medicaid & HMO members.
Prepare weekly and monthly census reports for the Administrator and CEO.
2008 to 2009
ReceptionistTrinity Health Systems Inc – Velva, ND,
Attended and screened incoming calls, and organized all subcontractors' incoming and outgoing documents for ten projects.
Prepared all outgoing shipments of blueprints and drawings.
Handled and organized the certificates of insurance for all subcontractors.
Managed and logged in all confidential
contracts between the general contractor and the subcontractor.
Experience in engaging and responding to various projects in a fast-paced, service-oriented environment.
Demonstrated high-level of abilities of various computer software programs and fluency in using Microsoft Office.
11/2006 to 05/2007
SecretaryMetropolitan Government Of Nashville & Davidson County – Nashville, TN,
Responsible for attending to the needs for all agents and customer representatives, including phone calls, filing personal
client information and handling clients needs.
Made extensive use of Microsoft Office tools and Quick Quote.
05/2006 to 09/2006
Data Entry Specialist People For The American Way – City, STATE,
Promoted from Phone Bank Assistant to Data Entry Specialist within two weeks of hire.
Responsible for inputting information into the voter's registration database and preparing reports of citizen's information
for the executive staff.
Phone Banking Assistant - Responsible for attending to registered voters and non-registered citizen's questions; and
inputting our callers' information into phone logs in Excel.
Assisted in the progress of a local initiative in hopes of registering non-registered voters.
Certifications
Six Sigma Yellow Belt
Six Sigma Green Belt
Advanced Certificate in Global Healthcare Administration
Skills
70 WPMHTMLIvans
iOS Keane Clinical Microsoft Office
QuickQuote Social Media Tessitura
Windows Web Page Design Word Press
Languages
Bilingual Spanish/English - fluent reading and writing.
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