department supervisor with keys resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Resourceful Keyholder experienced in accomplishing management-level tasks. Track record of success includes training, store opening/closing and money handling. Highly responsible with strong accuracy and dedicated nature.

Responsive team leader with strong [Type] background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Logical and insightful HR Generalist with [Number] years of experience in leading teams. Proficient in creating, deploying and enforcing procedures, policies, regulations and programs. Driven to maximize performance, workloads, initiative and cost reduction measures. Committed to guiding HR programs focused on propelling business to peak performance.

Meticulous [Job Title] bringing [Number] years of experience promoting open-door environment conducive to superior team morale and performance. Cultural change-management specialist with expertise in training, orientation and on-boarding. Highly skilled in regulatory compliance, benefits administration and operational planning and committed to promoting diversity and inclusion in employee relations.

  • Team leadership experience
  • Computer literate
  • Employee training
  • Leadership development
  • Conflict resolution
  • Merchandising
  • Results-oriented mindset
  • Clean and professional
  • Good communication skills
  • Personnel information systems
  • Compliance
  • Training development
  • Employee relations
  • Human resources operations
  • Staffing and recruiting professional
  • Employee handbook development
  • Recruitment and hiring
  • Reliable and trustworthy
  • Problem resolution
  • People skills
  • Critical thinking
  • Basic math
  • Employee engagement
  • Project management
  • Workforce Management
  • Issue and conflict resolution
  • Time management
  • MS Office
  • Decision-making
  • Communication
  • Flexible
06/2015 to Current
Department Supervisor With Keys Sartell - St. Stephen School District Sartell, MN,
  • Operated cash register.
  • Maintained store and maintained appearance.
  • Signed for incoming shipments in manager's absence.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Set up visually appealing promotional displays.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Responded to safety and loss prevention incidents.
  • Organized in-store promotional events.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Monitored sales performance through analysis of sales reports and comparison shopping.
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings [Number]%.
  • Evaluated transactions for suspected fraud.
  • Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
01/2013 to 06/2015
Loss Prevention Supervisor/ Ross Manager on Duty Ross Dress For Less City, STATE,
  • Monitored department's contribution to total store shortage reduction and prevention programs using [Type] process.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
  • Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions and disposition.
  • Furnished insights and collaborated with leadership to develop loss prevention policies and initiatives.
  • Assisted with internal investigations into personnel theft or fraud by [Action] and [Action].
  • Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
  • Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively.
  • Monitored loss prevention operations to reduce impact of loss and identify theft and fraud.
  • Decreased loss by facilitating training programs on loss prevention, policies and operations.
  • Communicated accident investigation findings, areas of opportunity, and future prevention techniques to drive [Type] initiatives and advance [Job titles] skill development.
  • Trained [Job titles] and [Type] teams on effective [Action] to support loss prevention initiatives and programs.
05/2005 to 07/2009
Assistant Game Supervisor Santa Monica Amusement Park City, STATE,
  • Promoted from Game Operator to Game Lead within 1 year Operated games for guests/customers Cleaned and stocked games Maintained weekly and monthly inventory Ensured employees complied with rules and regulations Assisted supervisors in delegating rules and tasks to 10 employees Cashed out game funds that were issued to game employees Assisted employees on how to work each game.
10/2001 to 06/2004
Cafeteria Worker Westchester High School City, STATE,
  • Operated cash register and adhered to sanitary codes while maintaining a clean work environment Served 300 students meals efficiently.
Education and Training
Expected in
: Business Administration
Santa Monica College - Santa Monica, CA
Expected in 12/2012
B.S: Criminal Justice, Criminal Justice and Law
Westwood College - Torrance, California
of Interest
Expected in
Courses- Introduction to Police, Criminalistics, Crime Scene Investigation, Policies and Procedures, Digital Crime, White Collar Crime, Criminal Justice Ethics:
- ,
Additional Information
  • Personal Profile , Alpha Beta Kappa National Honor Society member First Term Outstanding Student, Presidents List Award and Perfect Attendance Award Recipient

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Resume Overview

School Attended

  • Santa Monica College
  • Westwood College

Job Titles Held:

  • Department Supervisor With Keys
  • Loss Prevention Supervisor/ Ross Manager on Duty
  • Assistant Game Supervisor
  • Cafeteria Worker


  • Some College (No Degree)
  • B.S
  • Courses- Introduction to Police, Criminalistics, Crime Scene Investigation, Policies and Procedures, Digital Crime, White Collar Crime, Criminal Justice Ethics

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