• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Department Supervisor/Receptionist
Please provide a type of job or location to search!
SEARCH

Department Supervisor/Receptionist Resume Example

Love this resume?Build Your Own Now
DEPARTMENT SUPERVISOR/RECEPTIONIST
Summary

Energetic Administrative Support with 8 years experience in managerial level clerical support roles. Dedicated and focused Customer Service Supervisor with 15 years of experience specializing in prioritizing customer needs, maintaining integrity among customers, employees and managers. Well adjusted to completing multiple task simultaneously and following through on customer service solutions and department goals. Seeking administrative role of increased responsibility with the opportunity to grow.

Highlights
  • Confidently operate a computer and knowledgeable of the following programs: Microsoft Office, Excel, Powerpoint and Outlook
  • Skilled in operating the following equipment: printers, faxes, and copy machines
  • Task-oriented and focused on completing projects well
  • Demonstrate flexibility and the willingness to accommodate special request
  • Positive attitude and eager to take on new experiences
  • Deal with people, problems and situations honestly
Accomplishments

Received incentive bonuses for strong attention to detail, excellent customer service and reaching department sales goal.

Developed and implemented customer service training manual outlining all proper procedures and bank regulations as it pertains to customer service employees.

Increased office and department organization by developing more efficient filing system for vendor invoices, account logs and courier mail logs.


Experience
Department Supervisor/Receptionist08/2007 to CurrentSouthwest Key ProgramsSchertz , TX
  • Hired on as customer service representative in 2007, Left Fort Hood National Bank for 6 months April 2009-October 2009, rehired on October 19, 2009.
  • Duties include assisting customers in opening accounts (Checking, Savings, Kids Accounts, Safety Deposit Boxes and Cd's).Providing information on all product services, bank fees, and keeping updated on all bank regulations and compliance.
  • Promoted to receptionist March of 2008 duties included daily account reports, tracking and recording department goal percentages, answering multiline phones, recording and tracking all mail courier packages sent and received.
  • Copying, faxing, scanning all documents as needed for department.
  • Maintaining phone messages for Branch Manager, Assistant Vice President and department Supervisor.
  • Promoted to Senior Customer Service Representative in December 2008 duties included all the above mentioned responsibilities also entailed verifying all other representative's paperwork, transactions, and training.
  • Responds to customer complaints, customer calls, and any other customer service issues and concerns.
  • Promoted to Level Four Supervisor March 2012 duties included all the above mentioned responsibilities as well as maintain the Receptionist task and duties.
  • Perform Teller Cash Audits, Teller Drawer Commercial Accounts deposits and night drops.
  • Maintain paper/marketing supply for customer service.
  • Supervise level three and below employees on department regulations, guidelines, and compliance.
  • Overseeing employee schedules, breaks, and lunches.
  • Interaction with various departments for customer relations, service products and managerial emails.
  • Loan operation duties include, Submitting loan applications, verifying and inputting customer data for eligibility, acquiring signatures for approved loans and tracking loan deposits.
Assistant Lead Teacher09/2006 to 05/2007Extra Space StorageNorth Brunswick , NJ
  • Hired on as Assistant lead, for toddlers room (one-year olds).
  • Duties included assisting in project planning, center activities and daily curriculum scheduled tasks.
  • Monitoring children's play habits, behavioral and social skills, while helping them develop creatively and physically.
  • Assisting with hygienic duties which include hourly diaper checks and changes, washing of hands with each check or change.
  • Proper sanitizing of tables counters, and chairs after projects, group activities and meals.
  • Toys and mat cleaning after playtime and nap.
  • Promoted to Twaddler Room (two-year olds) January 2007.
  • Duties included those of the Toddler Room but more hands on projects and curriculum plans.
  • Increasing the children's language, social, emotional and behavioral skills, while maintaining a fun and safe environment.
Assistant Manager08/2005 to 03/2006Liberty Healthcare CorporationBurbank , CA
  • Managing 2-3 cashiers on a daily basis.
  • Monitoring daily cash limits, cash drawer amount overages and outages. Effectively operate cash register, make change and balance the day's receipts
  • Associate scheduling, tracking any and all night deposits and all other monetary instruments.
  • Preparing company invoices, truck delivery reports, product inventory, stocking, store orders, opening and closing store procedures.
  • Customer service problem solving, sales management and marketing.
  • Adapt well to changing requirements and information
Sales Associate05/2004 to 12/2004BeallsCity , STATE
  • Provided excellent customer service, while meeting company sales goals each month.
  • Assisting in various departments as needed ( Shoes ,Jewelry, Menswear, Kids, and Lingerie departments.).
  • Cash handling, store to store merchandising, and seasonal promotions display setups.
Cosmetic Dept. Manager11/2000 to 04/2004WalgreensCity , STATE
  • Hired as front cashier.
  • Promoted to cosmetic department after passing beauty advisor training courses.
  • Awarded for outstanding customer service and promoted to Senior Beauty Advisor (Cosmetic Manager) maintained positions until leave date.
  • Duties included overseeing other cosmetic sales associates, inventory reports, damaged product reports, managing department sales, cash handling, and light maintenance.
Education
High School Diploma: Required classesMay 2000Arkansas High SchoolCity, State, United States
Associate of Science: Social Science2016Central Texas CollegeCity, State, United States

Earned 60 credit hours towards my Associates degree plan. Completion of degree plan scheduled for December 2016

Skills

Advanced experience in customer service and administrative support. Also able to manage time well and can concentrate on multiple assignments at once. Computer proficiency in Microsoft Office, Alpha-numeric Data Entry, and Email.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

75Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Arkansas High School
  • Central Texas College

Job Titles Held:

  • Department Supervisor/Receptionist
  • Assistant Lead Teacher
  • Assistant Manager
  • Sales Associate
  • Cosmetic Dept. Manager

Degrees

  • High School Diploma : Required classes May 2000
    Associate of Science : Social Science 2016

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Recovery-Department-Supervisor-resume-sample

Recovery Department Supervisor

The Luxottica Group

Concord , NC

Human-Resource-Department-Supervisor-resume-sample

Human Resource Department Supervisor

Bickford Senior Living

Crystal Lake , IL

Department-Supervisor-resume-sample

Department Supervisor

O'reilly Auto Parts

Merced , CA

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.