Qualified Supervisor with over ten years in fast paced customer service and work environments. Personable and professional under pressure. Excels in multitasking, and always seeks ways to improve a business and is up for all challenges.
Always on the go
Fast paced worker
Strong attention to detail
Life-long pet owner
Ability to train new employees
Cross train employees
Able to adapt to various work related situations
Strong work ethic
Great with multitasking
Ability to motivate others
Department Supervisor 09/2012
to Current New Life Thrift – Glenside,
Hands on worker who performs all tasks in all areas.
Perform all basic repairs which include, replacing light bulbs, fix register issues, fixing issues in the bathroom, fixing bookshelves and more.
Responsible for maintaining incoming goods by evaluating and pricing it.
Maintaining the sales floor;moving relocating merchandise and making sure inventory is in the proper place.
Maintaining the sales floor and employee work area by cleaning and organizing
Removing old inventory in sales floor; reevaluating it whether to resell it at a cheaper price, or recycle it.
Must always be on the go with pricing and moving merchandise quickly to the floor.
Researching high quality goods on the internet and price it.
Performing reviews annually to inform employees how they are progressing and inform them areas they need to improve.
Assist customers locate items they are looking for and answer questions they have.
Answering the phone, answering customers questions and concerns.
Empty employee "to be purchased" bins biweekly.
maintain and clean coffee urn everyday.
Check inventory weekly and supply the manager with the list of supplies needed.
Scheduling pickups of merchandise and recording it in the scheduling book
Daily print up donation receipts, discount slips for furniture, and holiday signs to label boxes.
Work with management on how to improve the function of the business and how to improve sales.
Train new employees by working with them one on one and demonstrating how to do their job effectively and efficiently.
Cross train employees to perform different jobs.
Push and motivate employees to complete all tasks and jobs to the best of there ability and to stay on task keep busy.
Review business procedures and policies with employees when they're hired and make sure they understand and know what is expected of them.
Promote our cause with community outreach. This includes, providing those less fortunate with everyday items for instance, clothing, furniture, income, and household items.
Finalize end of day sales by closing out registers and credit card machines also switching drawers with with new ones to be ready for the next day.
Inventory Processing and maintenance 10/2008
to 09/2012 New Life Thrift – Glenside,
Moving donations from box or bag
Assessing merchandise; checking for defects and evaluate it to see if it's sellable.
Assess items that are sets or have multiple pieces, and decide if it should be wrapped up in a bin, or to be placed in a Ziplock and tape it shut; then put it in bin to be priced.
Box up seasonal/ holiday merchandise ; assess it and check for defects, wrap it up then put in box.
to 10/2008 New Life Thrift – Glenside,
Processed customer transactions, including purchases and returns efficiently.
Assisted customers with questions and concerns.
Trained multiple employees to independently execute their jobs effectively
Make sure the register has all of the supplies it needs such as register paper, paper and plastic bags.
High School Diploma: 2006Abington Senior High School -
On my free time ,I am compassionate about caring for animals. I have dedicated my life caring for strays and doing my best to provide a better life for them. I have rescued five cats in the past two one of which was a kitten. I know it's not much of a difference but I did make a difference to them. I also volunteer at Forgotten Cats which is a non profit no kill organization who takes in all cats no matter where they come from and how they behave; and place them into homes. My responsibilities include, cleaning their living space with disinfectant, cleaning litter boxes, food and water bowls, interview potential adopters and inform the person who reviews the applications if I think they are qualified, and of course give them lots of love. I am very happy to be apart of someting so selfless and to being able to change the lives of innocent animals is very rewarding.