Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Highly effective Administrative Specialist, team leader experienced in providing exceptional service with great attention to detail. Proven ability to manage budget and operations for efficiency and cost-effectiveness. Adept at creating positive, organized, and safe workspace for staff and clients. Experienced at managing, analyzing, and disseminating data and information. Adaptable to various work environments, including office, sales floor, and production site. Proven expertise in:

  • Budgeting
  • Leadership development
  • Records management
  • Event coordination
  • Growth strategies
  • Process improvement
  • Reports and presentations
  • Data collection and analysis
  • Sales and marketing
  • Event coordination
  • Inventory management
  • Leadership development
  • Office
  • Presentations
  • Process analysis
  • POS systems operations
  • Budget, Promotion
  • Budgeting, Quality
  • Conferences, Reporting
  • Conflict resolution, Retail
  • Customer relations, Sales
  • Clients, Staff development
  • Excellent customer service, Strategy
  • Data analysis, Employee development
  • Data collection
  • Team leader
  • Marketing
  • Problem solving
  • Videoconference preparation
  • Travel coordination
  • Document management
Work History
Department Supervisor, 01/2015 - Current
Rooms To Go Otranto, SC,
  • Administer retail services at well-known U.S
  • Military enterprise offering savings on goods and services to authorized customers
  • Facilitate excellent customer service through employee development, problem solving, and conflict resolution
  • Oversee sales and production operation, ensuring work areas are optimized to run efficiently and meet quality standards
  • Develop innovative inventory management solutions based on program analysis
  • Collect, analyze, and report data to support order accuracy, product availability, and timely delivery
  • Coordinate events such as conferences, programs, and training sessions
  • Cultivate team of 15 in customer relations and sales strategy
  • Key Contributions: •Exceeded $70 million in sales, earning Bingham award for 5 years running
  • Mentored and trained eight associates for promotion into higher levels of management
  • Evaluate procurement needs and projected expenditures
  • Identify and monitor budget expenses for accuracy and signs of fraud
Administrative Assistant, 01/2015 - 01/2018
Department Of Administrative Services, State Of Ohio Rootstown, OH,
  • Organized and communicated information internally and externally for manufacturing company
  • Developed relationships with vendors and outside professionals to ensure accurate communications
  • Sustained ongoing work connections for executive team, including memos, correspondence, phone calls, and visitors
  • Developed systems for digital and physical data collection and reporting
  • Ensured accuracy in all correspondence and data collection
  • Managed physical office including supply inventory and maintenance
  • Key Contributions: •Educated customers, providing excellent service to at least 100 people a day
  • Improved customer service accuracy and response times through process analysis and development
  • Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans
  • Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans
  • Compiled statistical data after each month-end closing
Home Gallery Supervisor, 01/2009 - 01/2015
Tempur-Pedic Oakbrook, IL,
  • Administered home retail services at well-known U.S.
  • Military enterprise offering savings on goods to authorized customers.
  • Enhanced customer experience with need assessment and timely hands-on assistance.
  • Supported operations through data analysis, process improvement, internal coordination, inventory management, and vendor relationships.
  • Recruited, trained, and evaluated staff in successful sales strategies, increasing employee retention.
  • Monitored production machinery and procedures for optimal efficiency.
  • Achieved year to year sales growth averaging 11%.
  • Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.
  • Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
  • Documented business processes and analyzed procedures to align with changing business needs.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Store Manager, 01/2003 - 01/2008
Fossil Inc City, STATE,
  • Operated retail outlet for international company offering consumer fashion accessories.
  • Delivered and modeled exceptional customer service through personal interaction and follow-up.
  • Promoted products through creative display, rotation, and events.
  • Decreased costs through supplier selection, inventory control, security enforcement, point-of-sale procedures, and sustainability.
  • Utilized performance data for staff development and measuring goal progress.
  • Ensured clean and safe work and shopping environment.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Evaluated procurement needs and projected expenditures.
  • Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
  • Audited, balanced and reconciled payroll for more than 10 personnel.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
High School Diploma: , Expected in 2002
Washington Park High School - Waukegan, IL

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School Attended

  • Washington Park High School

Job Titles Held:

  • Department Supervisor
  • Administrative Assistant
  • Home Gallery Supervisor
  • Store Manager


  • High School Diploma

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